Computer Technician Resume—Sample and 25+ Writing Tips

Were you born with an RJ45 cable in one hand and a screwdriver in the other? With this guide, your computer technician resume will be more effective than Stuxnet.

Dave Rygielski
Dave Rygielski
Computer Technician Resume—Sample and 25+ Writing Tips

Abstract: Computer technicians are in the business of keeping computers and servers running smoothly and securely. Configuring new hardware, installing software, and maintaining networks are all within the computer tech’s scope of responsibilities and expertise. Likewise, a computer technician’s resume must be as smooth and as glitch-free as the systems you’re responsible for.

Whether you’re maintaining a large company network, and feel sick when you hear the word “Cisco”—

 

Or you fix laptops in the comfort of your own home, one thing is for sure.

 

There seem to be more computers than ever, running more complicated processes than ever, and yet, nobody is calling back about your computer technician resume.

 

Perhaps all their data got wiped precisely because they don’t have you there.

 

More likely, your resume suffers from one of many very common ailments and mistakes that disqualify you right at the start.

 

Let’s start the troubleshooting process. 

 

In this guide: 

  • A computer tech resume sample that pings back in milliseconds.
  • The correct config for the resume format.
  • Tricks that will allow you to write the best possible computer technician job description. 

 

Let’s see some open-source solutions.

 

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computer technician

 

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Computer Technician Resume Sample You Can Make Your Own

 

Jose D. Daly

Computer Technician

 

Personal Info

 

3799 Feathers Hooves Drive

Manhattan, NY 10107

631-634-5890

jose@daly.com

linkedin.com/josedaly

 

Summary

 

Methodical computer technician with 5+ years of experience in troubleshooting and resolving 150+ hardware and software issues a week on-site. Provided 24/7 support for 300+ employees. Responsible for hardware and network infrastructure for new hires, approx. 20 people annually. CompTIA A+, CCNA, CISSP, MCSA, ACA certified. Looking to apply proven repair and maintenance skills to smooth operation at SoftGroup.

 

Experience 

 

Computer Technician

SoftwareSilo

March 2016–April 2020

  • Responded to all on-site requests and problems through Jira ServiceDesk, 24/7 for 300+ employees.
  • Maintained 220 desktops, 420 laptops, 30 printers, and the entire company network. 
  • Efficiently set up hardware and network infrastructure for new hires, 20+ people per annum. 
  • Saved 2 hours per week by scheduling updates through Citrix.
  • Installed and configured 25 Cisco routers and cabling.
  • Decreased ticket volume by 17% by creating an FAQ portal on company Jira to solve common problems quickly.
  • Upgraded legacy operating systems to Windows 10.
  • Trained 1 junior computer technician on procedures and common problems.

 

Genius

Apple Store Manhattan

January 2015–February 2016

  • Solved 300+ technical issues per week through the use of procedures and protocols.
  • Gained inside knowledge of Apple and Mac products.
  • Provided expert guidance to drive sales through cooperation with the sales team.

 

Education 

 

BS in Computer Science

Columbia University

GPA: 3.8

2012–2016

 

Certifications

 

  • CompTIA A+ Technician
  • Cisco Certified Network Associate
  • Apple Certified Associate
  • MCSA: Windows 10
  • Certified Information System Security Professional

 

Languages

 

  • Cantonese—Fluent

 

Key Skills

 

  • Jira Service Desk
  • Cisco Hardware Installation
  • Citrix
  • LAN/WAN Networks
  • Windows 10
  • Internet Security and Data Privacy
  • Troubleshooting Skills
  • Creative Thinking
  • Effective Communication

 

Considering other paths? See our dedicated resume guides:

 

Ready to start untangling these cables?

 

1. Quickfix Your Computer Technician Resume Format

 

There is always the correct way to do something, and the best way to do something. You can plug in the Nvidia card willy-nilly. Make a nice spaghetti of the cables. Don’t want to screw the HDD down? Mine has been laying loose at an angle for 8 months now. It works.

 

Just because something works does not mean it’s effective, and neither will your resume be without the proper resume format. According to HR Statistics, you only have less than a minute of the recruiter’s attention. 

 

Here’s how to configure your resume’s layout:

 

Computer Technician Resume Format

 

 

Should I include my address in the resume, you ask? It’s not necessary, unless you know they’re looking for local candidates. 

 

Time to start sending some packets.

 

2. Write an SSD-like Resume Summary or Objective

 

In a computer tech resume, the resume profile must be like an SSD. It must have only the most crucial data, easily accessible at lightning speed. Answer these questions in one sentence each:

  • Who are you? (One power adjective, job title, years of experience.)
  • How well can you do the job we are asking you to do? (Illustrate using numbers and accomplishments).
  • What makes you special? (One super-achievement).
  • Finish by calling out the name of the hiring company.

 

That should build a solid resume summary statement.

 

Computer Technician Resume Summary—Example

Good Example
Methodical computer technician with 5+ years of experience in troubleshooting and resolving 150+ hardware and software issues a week on-site. Provided 24/7 support for 300+ employees. Responsible for hardware and network infrastructure for new hires, approx. 20 people annually. CompTIA A+, CCNA, CISSP, MCSA, ACA certified. Looking to apply proven repair and maintenance skills to smooth operation at SoftGroup. 
Bad Example
I am an experienced Computer Technician, independently handling on-site hardware and software issues 24/7. Responsible for providing hardware and network infrastructure for new hires. Focused on speed of problem resolution. Available to start immediately.

Big difference, right? Like closing all background apps.

 

What if you’re new and need an entry-level resume?

 

If your experience is a little thin, cite your certifications and answer another question in 1 or 2 sentences and make it a resume objective statement:

  • What can you do for them?

 

Computer Technician Resume Objective—Example

Good Example
Meticulous Columbia University graduate with a bachelor’s degree in computer science. Certified in system security and CompTIA A+. Eager to utilize gained knowledge in providing SoftGroup with excellent IT service.
Bad Example
Bachelor of science in computer science. Knowledgeable in CompTIA A+ and detail-oriented. Available to start immediately.

Remember. Internships on a resume count as job experience, too!

Expert Hint: Though the resume profile goes at the top of your resume, it is best to do this once you have completed the other sections of your computer technician resume, especially your job description.

3. Write a Bug-Free Computer Technician Job Description and Skills Section

 

If the resume profile is an SSD, this is the HDD. Your resume job description is the repository of your experience. Make sure you defrag it, and leave only the points that are relevant to your new position. Back up whatever possible with metrics and achievements.

 

Just knowing how many devices you have in the network and how many tickets you get a day means you think about your work. It means you care. Try to build up to 6 bullet points that are varied and relevant to your next position.

 

See a Stuxnet-effective job description from one of our computer tech resume samples:

 

Computer Technician Job Description for a Resume

Good Example

Computer Technician

SoftwareSilo

March 2016–April 2020

  • Responded to all on-site requests and problems through Jira ServiceDesk, 24/7 for 300+ employees.
  • Maintained 220 desktops, 420 laptops, 30 printers, and the entire company network. 
  • Efficiently set up hardware and network infrastructure for new hires, 20+ people per annum. 
  • Saved 2 hours per week by scheduling updates through Citrix.
  • Installed and configured 25 Cisco routers and cabling.
  • Decreased ticket volume by 17% by creating an FAQ portal on company Jira to solve common problems quickly.
  • Upgraded legacy operating systems to Windows 10.
  • Trained 1 junior computer technician on procedures and common problems.

 

Genius

Apple Store Manhattan

January 2015–February 2016

  • Solved 300+ technical issues per week through the use of procedures and protocols.
  • Gained inside knowledge of Apple and Mac products.
  • Provided expert guidance to drive sales through cooperation with the sales team.
Bad Example

Computer Technician

wareHouse

2011–present

  • Independently handling on-site hardware and software issues 24/7.
  • Responsible for providing hardware and network infrastructure for new hires.
  • Responsible for installing and maintaining network equipment.
  • Proven track record in fast problem resolution.

If you have some left over computer skills, technologies you mastered that didn’t make the cut so far but are relevant, you can add them next to your soft skills, in your resume skills section. This can be a big plus if you are writing a resume with no experience.

 

Computer Technician Skills for Resume

 

  • IT Service Management (ITSM) Software (e.g., TOPdesk, ServiceNow, Spiceworks, Jira Service Desk, SolarWinds Service Desk, CA Service Desk Manager)
  • Information Technology Infrastructure Library (ITIL) 
  • Up To Date on Technological Understanding
  • Knowledge of Product or Service Offered
  • Computer Skills
  • Technical Skills & Savviness
  • Project Management Skills
  • Troubleshooting Skills
  • Customer Service Skills
  • Attention to Detail
  • Friendliness
  • Energetic & Enthusiastic
  • Compassionate & Empathetic
  • Verbal & Written Communication Skills
  • Organizational Skills
  • Time Management Skills
  • Teamwork Skills
  • Collaboration
  • Critical Thinking
  • Interpersonal Skills
  • Decision Making
  • Detail Oriented
  • Dependability
  • Communication
  • Problem Solving
  • Perceptiveness
  • Self Motivated

 

The ResumeLab builder is more than looks. Get specific content to boost your chances of getting the job. Add job descriptions, bullet points, and skills. Easy. Improve your resume in our resume builder now.

 

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Nail it all with a splash of color, choose a clean font, highlight your skills in just a few clicks. You’re the perfect candidate and we’ll prove it. Use the ResumeLab builder now.

Expert Hint: Hiring teams use ATS resume software so as not to waste time on reading resumes from candidates that they’d rather not have considered. To make your computer tech resume ATS-compliant, study the job posting and find resume keywords to include in all of the relevant sections.

4. Make Your Education Section A Reason To Hire You

 

What use is a computer with a new i7, and a Radeon X800 from 2005? None. If one part is lacking, the whole system appears unusable. Record your education properly, with your degree name, school name, and graduation date.

 

If you are just beginning your career as a computer technician, list your GPA, and consider adding relevant coursework or achievements sections. You can add an “Honors” subsection and list your scholarships, too.

 

Here’s how to list education on your resume:

 

Computer Technician Resume Sample—Education

Good Example

Education

 

BS in Computer Science

Columbia University

GPA: 3.8

2012–2016

 

Relevant Coursework: Network Management, Network Design, Database Administration

 

Achievements:

  • Dean’s List Student
  • 3rd place in the NY State Colleges Coding Olympics

Expert Hint: Make sure your LinkedIn profile is up-to-date and has the right elements. Check out our LinkedIn career advice.

5. Upgrade Your Computer Technician Resume With Added Sections

 

Nobody’s a final version. I’m on version 26.0.1 (still in beta). Over the years, you will be adding, or may have already added, many technologies you master, certifications and awards. The list of certifications you put on your resume should come first. 

 

You can also add other bonus resume sections to make sure everything is presented neatly:

 

Compare these two examples:

 

Computer Technician Resume Example—Extra Sections

Good Example

Certifications

 

  • CompTIA A+ Technician
  • Cisco Certified Network Associate
  • Apple Certified Associate
  • MCSA: Windows 10
  • Certified Information System Security Professional

 

Languages

 

  • Cantonese—Fluent

 

Key Skills

 

  • Jira Service Desk
  • Cisco Hardware Installation
  • Citrix
  • Creative Thinking
  • Windows 10 
Bad Example

Other Info

 

  • JIRA, Citrix, Cisco, Windows 10
  • MCSA, CompTIA A+, CISSP, ACA, CCNA
  • Fluent Cantonese

Sharpen your screwdriver, because the future looks bright. The U.S. Bureau of Labor Statistics predicts an 8% growth in computer support specialist employment—even more reason to make your PC tech resume sharper than the competition’s.

Expert Hint: Don’t send your computer technician without a well-written cover letter. An IT cover letter will be a welcome sight even if the recipient isn’t expecting one. About half of them do, by the way. For junior jobs, write an entry-level cover letter.

Double your impact with a matching resume and cover letter combo. Use our cover letter builder and make your application documents pop out.

 

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Want to try a different look? There’s 18 more. A single click will give your document a total makeover. Pick a cover letter template here.

 

Key Points

 

Patch your computer repair technician resume to the latest version by:

  • Checking your resume format—margins, fonts, 1 page, reverse chronological.
  • Compile computer technician job description with achievements and numbers backing up your performance. 
  • Add your certifications, skills and other additional info in separate bonus sections. 
  • Write a computer technician cover letter. 

 

Got questions on how to write a great resume for computer technician jobs? Did we help you get your PC technician resume right? Leave a comment. We’ll be happy to reply.

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Dave Rygielski
Dave Rygielski
Career Expert
Dave is a career expert delivering a wide range of well-researched advice regarding the job hunting and application process. At ResumeLab, his data-driven resume and cover letter guides help readers capitalize on their potential.

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