3 Entry-Level IT Resume Examples & Writing Guide

3 Entry-Level IT Resume Examples & Writing Guide

Mariusz Wawrzyniak
Mariusz Wawrzyniak
Career Expert

It’s estimated that there are 4.8 million IT jobs in the US, and about 377,500 openings are projected each year. It seems like many opportunities are waiting for you, but you’re up against fierce competition.

The IT sector is huge but also very competitive. To break into this industry, you’ll need the perfect entry-level IT resume. I’ll show you how to write it.

Top Insights:

  • Expanding on your education section can cover your lack of work experience.
  • Focusing on the clarity and readability of your entry-level IT resume is crucial and will greatly improve your chances of getting the job.
  • Targeting the job posting by including resume keywords your application is vital

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Entry-Level IT Resume Example #1—Fresh Graduate

John G. Tunstall

IT Specialist

Phone: 520-489-1354

E-mail: john.g.tunstall@email.com

linkedin.com/in/johntunstall

http://www.john-tunstall.online

Objective

Resourceful IT Specialist and University of Arizona graduate with 1+ years’ experience in IT support. Set up, prepped, and retired a total of 500+ devices. Seeking to apply proven front-end and back-end IT support skills in helping Shilling Insurance thrive in Arizona.

Core Qualifications

  • Hardware setup and prep
  • Software installation and maintenance
  • Operating system setup and maintenance
  • CSS
  • JavaScript

Education

Bachelor of Science in Information Technology

University of Arizona, Tucson, AZ

August 2018–May 2022

  • Relevant Coursework: Computer Systems and Networks, Web Development, Database Management, Cybersecurity
  • Senior Capstone Project: Led a team of four students to design and implement an IT asset management system for the university’s IT department. The system tracked hardware, software, and other IT resources, allowing the department to manage assets more efficiently.
  • Member of the IT Club: Participated in workshops, guest lectures, and IT-related competitions. Contributed to organizing a campus-wide hackathon that attracted over 200 participants.

Experience 

Entry-Level IT Support

TygerBright Business Training, Tucson, AZ

March 2023–March 2024

Key Responsibilities:

  • Provided technical support and assistance to end-users, helping them resolve hardware and software issues.
  • Diagnosed and troubleshoot problems with computers, networks, and peripheral devices to identify and resolve issues.
  • Installed, configured, and set up new hardware and software for users, ensuring systems are operational and meet company standards.

Key Achievements

  • Set up 240+ new user accounts, profiles, and passwords in the company software system.
  • Prepared IT equipment before user deployment, including over 100 laptops (running Windows, macOS, and Linux).
  • Assisted with dispensing 180+ cell phones, 140+ laptops, and 120+ failed HDD/SSDs.
  • Provided end-user hardware support, resolving 82% of issues and averaging 4.67/5.00 satisfaction.

Coding Languages

  • BASH
  • HTML5
  • JSON
  • CSS
  • JavaScript

Other Skills

  • Teamwork
  • Troubleshooting
  • Problem-solving
  • Critical thinking
  • Time management
  • Organization
  • Customer service

What makes it work:

  • The resume begins with a focused objective that highlights John’s experience and academic qualifications.
  • The resume effectively lists John’s technical competencies in both hardware/software and coding languages, ensuring that his skills align with the demands of IT roles.
  • Additionally, his capstone project and involvement in the IT Club demonstrate his practical application of knowledge and leadership in the field, which adds value to his candidacy.

Entry-Level IT Resume Example #2—Freelance Experience

James R. Anderson

Entry-Level Web Developer

(123) 456-7890

james.anderson@email.com

linkedin.com/in/jamesranderson

github.com/jamesranderson

randersonwebdesign.com

Objective

Detail-oriented Web Developer with a Bachelor’s degree in Information Technology and 1+ year of freelancing web development experience. Proficient in front-end and back-end development, as well as technical support. Improved website loading times by 25% through optimization techniques, enhancing overall site performance and SEO rankings. Eager to contribute to the development of well-converting websites at Spinner Inc.

Core Competencies

  • Web Development (HTML, CSS, JavaScript, PHP)
  • Content Management Systems (WordPress)
  • Database Management (MySQL)
  • Version Control (Git)
  • IT Support & Troubleshooting
  • Operating Systems (Windows, Linux, macOS)

Education

Bachelor of Science in Information Technology

University of Texas, Austin, TX

August 2020–May 2024

  • GPA: 3.5/4.0
  • Relevant Coursework: Web Development, Computer Networks, Operating Systems, Database Management, Cybersecurity Fundamentals, Software Engineering
  • Honors & Awards: Dean’s List (Spring 2021, Fall 2021)
  • Capstone Project: Led a team of three students to design and develop a fully functional e-commerce website using HTML, CSS, JavaScript, and PHP. The project included setting up a secure payment gateway and a user-friendly product management system.

Freelance Web Developer

February 2023–May 2024

Remote

Key Responsibilities:

  • Designed and developed responsive websites for small businesses, utilizing front-end technologies such as HTML5, CSS3, and JavaScript.
  • Created custom WordPress themes and plugins to meet client-specific needs and preferences.
  • Provided ongoing website maintenance, including updates, security enhancements, and troubleshooting.
  • Collaborated with clients to gather requirements and provide solutions that aligned with their business objectives.

Key Achievements:

  • Successfully completed over 15 web development projects, receiving positive feedback for user experience and design quality.
  • Improved website loading times by 25% through optimization techniques, enhancing overall site performance and SEO rankings.
  • Implemented e-commerce functionality for 5 client websites, increasing their online sales and customer engagement.

Soft Skills

  • Problem-Solving
  • Communication
  • Time Management
  • Team Collaboration
  • Customer Service
  • Attention to Detail

Certifications

  • CompTIA A+ Certification, July 2023
  • Certified Web Developer (CWD), freeCodeCamp, June 2022
  • Google IT Support Professional Certificate, Coursera, March 2022

Projects

  • Personal Portfolio Website: Developed a personal portfolio website to showcase web development projects and IT skills. The site features a responsive design, interactive elements, and a blog section.
  • Online Booking System: Created an online booking system for a local hair salon, allowing customers to schedule appointments and receive automated reminders. The system is integrated with the salon’s existing website.

What makes it work:

  • James’s freelancing experience is well-documented, with specific, measurable outcomes.
  • His education section is well-developed and showcases his academic achievements.
  • Certifications and personal projects add value to the resume, improving his chances of getting the job.

Entry-Level IT Resume Example #3—No Experience

Ethan M. Johnson

Junior Tech Support Specialist

(555) 678-1234

ethan.johnson@email.com

linkedin.com/in/ethanmjohnson_08

ethanithelp.com

Objective

Recent graduate with a Bachelor’s degree in Information Technology, seeking a junior tech support role to leverage academic knowledge and technical skills. Passionate about troubleshooting, problem-solving, and providing excellent customer service in an IT environment. CompTIA, MTA, and Google IT Support Certified. Eager to contribute to the dynamic team at Concordia Studios.

Core Qualifications

  • Operating Systems: Windows, Linux, macOS
  • Networking: TCP/IP, DNS, DHCP, VPN, Router/Switch Configuration
  • Database Management: SQL, MySQL
  • Troubleshooting: Hardware and Software Diagnostics
  • Programming Languages: Python, JavaScript, HTML/CSS
  • IT Support Tools: Ticketing Systems, Remote Desktop Applications

Education

Bachelor of Science in Information Technology

University of Texas, Austin, TX

August 2020–May 2024

GPA: 3.8/4.0

Relevant Coursework: Computer Networks, Operating Systems, Database

Management, Technical Support Fundamentals

Capstone Project:

  • University IT Help Desk System: Designed and implemented a mock IT help desk system for the university's IT department. The system allowed users to submit tickets for tech support issues, and the project involved setting up a database to track issues, assigning priorities, and generating reports.

Key University Projects:

  • Network Security Simulation: Led a group project that involved setting up a secure network environment, simulating various cyber-attacks, and implementing defense mechanisms.
  • Hardware Troubleshooting Lab: Participated in a hands-on lab where I diagnosed and repaired hardware issues, including faulty hard drives, RAM, and power supplies. Developed skills in identifying and resolving common hardware problems.
  • Web-Based Customer Support Portal: Created a prototype for a customer support portal as part of a software engineering course. The portal featured a knowledge base, live chat, and a ticket submission system. The project was designed using HTML, CSS, and JavaScript, with backend support using PHP and MySQL.

Honors & Awards:

  • Dean’s List: Recognized for academic excellence for all semesters from Fall 2020 to Spring 2024.

Club Memberships & Activities:

  • Vice President, IT Club: Organized guest speaker events, workshops, and hackathons. Played a key role in increasing membership and enhancing club activities.
  • Member, Programming Club: Participated in weekly coding challenges and hackathons. Assisted in mentoring new members, helping them to develop coding skills in languages such as Python and JavaScript.

Additional Skills:

  • Problem-Solving
  • Communication
  • Time Management
  • Team Collaboration
  • Customer Service
  • Attention to Detail

Certifications

  • CompTIA IT Fundamentals (ITF+), June 2023
  • Google IT Support Professional Certificate, March 2024
  • Microsoft Technology Associate (MTA) – Networking Fundamentals, April 2024

Hobbies & Interests

  • Computer Hardware: Enjoy building and customizing PCs, as well as staying updated on the latest technology trends.
  • Coding: Passionate about learning new programming languages and working on personal coding projects.
  • Tech Blogging: Write articles on technology trends, and IT support tips for a personal blog.

What makes it work:

  • Ethan's resume highlights a solid educational foundation with a strong GPA and relevant coursework, which compensates for his lack of professional experience.
  • Even without formal work experience, Ethan’s certifications add significant value to his candidacy. These certifications, combined with his technical skills, showcase his commitment to the field and readiness to tackle real-world IT challenges.
  • Ethan’s involvement as Vice President of the IT Club and a member of the Programming Club not only reflects his passion for IT but also demonstrates his ability to contribute to a collaborative work environment.

How to Write an Effective Entry-Level IT Resume

Stepping into the IT world feels like diving into a digital ocean—full of endless possibilities and opportunities. But with every keystroke and line of code, there’s intense competition.

To stand out from the crowd, you’ll need to prepare the perfect, targeted entry-level IT resume. I’ll help you compile one in just a few minutes.

By studying over 500,000 resumes crafted with our builder, we found that*:

- IT specialists prefer our Cascade, Cubic, and Enfold resume templates.

- The most common skills added to IT resumes are Application installations, Technical iccue analysis, Application support, and Desktop support.

- 2.65% of our users report having no previous work experience, and 18.03% have less than 3 years of experience.

* The data comes from the last 12 months (August 2023-August 2024)

1. Study the Job Offer

Let’s take a look at this offer for a job in Texas:

We are a dynamic tech company specializing in innovative web solutions for businesses of all sizes. We pride ourselves on creating user-friendly, high-performing websites that drive results. We seek a motivated and detail-oriented Junior Web Developer to join our development team. A bachelor’s degree in information technology, computer science, or a related field is welcome.

Key Responsibilities:

  • Collaborate with the design and development teams to create responsive, user-friendly websites using HTML, CSS, JavaScript, and PHP.
  • Assist in the development and maintenance of WordPress websites, including custom themes and plugins.
  • Optimize website performance by implementing best practices for speed and SEO.
  • Provide technical support and troubleshooting for web-related issues.
  • Participate in code reviews and contribute to improving development processes.
  • Work closely with clients to understand their needs and deliver tailored web solutions.

It piqued the interest of James. Here’s some information about him:

James R. Anderson is an aspiring Web Developer with a Bachelor’s degree in Information Technology and one year of freelancing experience in web development. He has a strong foundation in both front-end and back-end technologies, including HTML, CSS, JavaScript, and PHP, with a proven track record of improving website performance by optimizing loading times and enhancing SEO rankings.

James has completed over 15 web projects, including custom WordPress themes and e-commerce websites. His certifications in web development and IT support further highlight his commitment to continuous learning and professional growth. Passionate about delivering high-quality web solutions, James is eager to contribute his skills to a dynamic team environment.

Looks like he has this job in the bag. Or he would if he knew how to showcase his qualifications on a resume properly. Unfortunately, his first draft missed the mark, as it looked like this:

Junior web developer with a Bachelor’s degree in Information Technology and some freelancing web development experience. Eager to leverage my technical skills and experience in a challenging entry-level IT role, contributing to the efficiency and success of your IT operations.

Looks super generic and doesn’t show any of his skills and accomplishments. Unfortunately, his work experience achievements were also lacking:

Key Qualifications:

  • Completed several web development projects using different programming languages.
  • Sped up websites.
  • Improved SEO.
  • Collaborated with clients.

Unfortunately for James, a resume like that wouldn’t secure him this job. It was way too generic, and he didn’t tailor it for anything. There was a huge chance that it wouldn’t even pass an ATS check. But James’s friend came to the rescue and recommended he check out ResumeLab. With our guides and builder, his resume will soon get a much-needed update.

Reports Show: According to the Future of Jobs 2023 Report, there are many ways to move up from entry-level IT jobs. For example, focus on in-demand skills like cloud computing, AI, and cybersecurity, backed by relevant certifications. Develop strong problem-solving and communication skills to complement your technical expertise, and actively seek mentorship or networking opportunities. Stay adaptable by keeping pace with emerging tech trends and continuous learning.

2. Put Up a Teaser of Your Achievements in a Profile

The best way to start a resume for entry-level IT jobs if you have no experience is with a resume objective. It’s a great way to introduce yourself in a resume, showcasing your most relevant skills, achievements, and what you can bring to the company.

James really needed a proper objective, so here is how he improved his previous one:

James’s revamped resume profile

Detail-oriented Web Developer with a Bachelor’s degree in Information Technology and 1+ year of freelancing web development experience. Proficient in front-end and back-end development, as well as technical support. Improved website loading times by 25% through optimization techniques, enhancing overall site performance and SEO rankings. Eager to contribute to the development of well-converting websites at Spinner Inc.

Here’s why this profile is bug-free:

  • It targets several resume keywords from the job description.
  • The mentioned achievement is quantified and relevant to the job.
  • It starts with a strong resume word and ends by showing his motivation.

If James had more than 2 years of relevant work experience, he could’ve started with a resume summary. In that case, he’d show more of his work achievements. But at the same time, if he had that much experience, he probably wouldn’t be applying for an entry-level IT job.

3. Create a List of Core Competencies

Some IT skills are nice to have, others are absolutely crucial. And the importance of these skills depends on the specific entry-level IT job you’re targeting. But even if you know every coding language under the sun, you probably shouldn’t list them all on your entry-level IT resume.

Saving space is important, you’re aiming to keep the length of your resume to either one or two pages. That’s why a curated list of core competencies is such a great idea. You get to showcase the most important hard skills for the job to appease the ATS and save on some space simultaneously.

Core Competencies

  • Web Development (HTML, CSS, JavaScript, PHP)
  • Content Management Systems (WordPress)
  • Database Management (MySQL)
  • Version Control (Git)
  • IT Support & Troubleshooting
  • Operating Systems (Windows, Linux, macOS)

Why is this list of core qualifications so good?

  • It targets the job posting perfectly.
  • The skills include language and software names in parentheses, giving additional information.
  • It’s short, having only 6 bullet points total.

I know you’re likely skilled in a ton of different languages and programs. You also have some important soft skills. Don’t worry, you’ll list them soon enough. But before that:

4. Compile an Education Section That Shows Qualifications

Someone had to sit you down and tell you about the bytes and the bits at some point. Resume education is important in IT jobs. Especially those entry-level ones.

That’s because there is a non-zero percent chance that you have no work experience at all. Or that your work experience is minimal. Whichever one is true, I recommend you turn your bland education into a resume section that rivals job accomplishments.

Education

Bachelor of Science in Information Technology

University of Texas, Austin, TX

August 2020–May 2024

GPA: 3.5/4.0

Relevant Coursework: Web Development, Computer Networks, Operating Systems, Database Management, Cybersecurity Fundamentals, Software Engineering

Honors & Awards: Dean’s List (Spring 2021, Fall 2021)

Capstone Project: Led a team of three students to design and develop a fully functional e-commerce website using HTML, CSS, JavaScript, and PHP. The project included setting up a secure payment gateway and a user-friendly product management system.

Here’s why this education section is good:

  • It gives all the basic info: degree, school, and dates attended.
  • It showcases high GPA and provides a list of relevant coursework that enhances qualifications.
  • The capstone project proves IT and leadership skills.

That’s not all you can add to your education. I also recommend adding school projects, club membership activities, or competitions.

Expert Hint: A scholarship belongs on a resume, too. Simply create an extra “Awards” section and list it there. Mention it in your entry-level cover letter as well.

5. Mention Your Work History

As I mentioned previously, you may not have any work experience to list here, but in case you’ve already accrued some work experience, I want to show you how to present it correctly on your entry-level IT resume.

I recommend you focus on two things—Key qualifications (responsibilities) and key work accomplishments. The gold standard for said accomplishments is quantifying what benefits you brought to your employer, like saving time or money.

James had some experience as a freelancer, so he chose to include this section. With ResumeLab’s builder achievement suggestions, he came up with this:

Freelance Web Developer

February 2023–May 2024

Remote

Key Responsibilities:

  • Designed and developed responsive websites for small businesses, utilizing front-end technologies such as HTML5, CSS3, and JavaScript.
  • Created custom WordPress themes and plugins to meet client-specific needs and preferences.
  • Provided ongoing website maintenance, including updates, security enhancements, and troubleshooting.
  • Collaborated with clients to gather requirements and provide solutions that aligned with their business objectives.

Key Achievements:

  • Successfully completed over 15 web development projects, receiving positive feedback for user experience and design quality.
  • Improved website loading times by 25% through optimization techniques, enhancing overall site performance and SEO rankings.
  • Implemented e-commerce functionality for 5 client websites, increasing their online sales and customer engagement.

Why does this experience section deliver?

  • It has a nice balance of responsibilities and achievements.
  • The resume bullet points show qualifications that target keywords from the job posting, and each point starts with an impactful action word.
  • All accomplishments are quantified.

6. Fill Out the Remaining Essentials

Arguably, the most important section of your entry-level IT resume isn’t your profile or education. It’s the resume header. That’s because it contains your contact information. If there is an error there, you can pretty much wave the job goodbye, as the recruiter won’t be able to reach out to you.

This is how you should structure the header on your resume for entry-level IT jobs:

James R. Anderson

Entry-Level Web Developer

(123) 456-7890

james.anderson@email.com

linkedin.com/in/jamesranderson

github.com/jamesranderson

randersonwebdesign.com

Normally, most headers would stop with a name, title, phone, email, and LinkedIn profile. But for IT jobs (including entry-level IT opportunities), I recommend providing links to your online portfolio of works. This can be your GitHub, personal website, or any other place where you showcase your expertise.

7. Provide Bonus Sections

Make your entry-level IT resume uniquely yours: The education and work experience aren’t enough to show them what you’ve got. Add your own extra resume sections. James added the following:

Soft Skills

  • Problem-Solving
  • Communication
  • Time Management
  • Team Collaboration
  • Customer Service
  • Attention to Detail

Certifications

  • CompTIA A+ Certification, July 2023
  • Certified Web Developer (CWD), freeCodeCamp, June 2022
  • Google IT Support Professional Certificate, Coursera, March 2022

Projects

  • Personal Portfolio Website: Developed a personal portfolio website to showcase web development projects and IT skills. The site features a responsive design, interactive elements, and a blog section.
  • Online Booking System: Created an online booking system for a local hair salon, allowing customers to schedule appointments and receive automated reminders. The system integrated with the salon’s existing website.

Why is it a good list?

For entry-level IT resumes, Known Software, or Known Programming Languages, are often extremely important to add as well. Other than that, you may consider adding Publications, Volunteer Experience, Spoken Languages, Professional Memberships, or Hobbies & Interests.

Just remember to keep them all relevant to the job.

If you’re looking for some more help writing your entry-level IT resume, read these guides:

Or continue to learn how to format a resume:

The ResumeLab builder is more than looks. Get specific content to boost your chances of getting the job. Add job descriptions, bullet points, and skills. Easy. Improve your resume in our resume builder now.

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Prepare a Clean Resume Template

Just like no IT professional likes spaghetti code, no recruiter wants to look at a messy resume. Don’t worry, getting your entry-level IT resume format right isn’t going to be like setting up your first server. Especially if you pick a pre-formatted simple resume template from ResumeLab’s builder.

— Although a lot of IT accomplishments can be showcased with graphs, pie charts, and other infographics, I recommend you keep it simple. Images have a hard time passing ATS checks, so avoid them, or you risk crippling your job search. —
Marta Bongilaj
Career Expert

You’re an IT professional, so you can create a resume template in LaTeX, Word, or any other tool you want. However, this will prove much more complex. If that’s your path, keep these instructions in mind:

  1. Stick to easy-to-read resume fonts like Arial, Calibri, or Times New Roman in sizes 10–12. Use white space effectively to make the resume easy to scan, with margins of about 1 inch on all sides.
  2. Use the reverse-chronological format, as it is the most familiar to recruiters.
  3. Use simple lines and borders to separate sections or incorporate a subtle color (e.g., a light shade of blue or gray) or resume icons for section headers. This can add a professional touch without distracting from the content.
  4. Left-align all text. Center alignment can be used for headers, or your name at the top, but the body text should be left aligned (not justified) for clarity.
  5. Save and send your resume as a PDF to ensure that the formatting remains consistent across different devices and software. This also prevents accidental edits by others. Have both PDF and DOC resumes on hand, though, in case the company asks for a specific file type.

If you want to see expert-approved resume templates, check out the links below:

Double your impact with a matching resume and cover letter combo. Use our cover letter generator and make your application documents pop out.

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Want to try a different look? There's 21 more. A single click will give your document a total makeover. Pick a cover letter template here.

Need more info on how to get your entry-level IT resume on the ticket list? Leave your questions and comments below. I’ll be sure to get back to you. And if you liked the samples from this article, give our builder a try.

About ResumeLab’s Editorial Process

At ResumeLab, quality is at the crux of our values, supporting our commitment to delivering top-notch career resources. The editorial team of career experts carefully reviews every article in accordance with editorial guidelines, ensuring the high quality and reliability of our content. We actively conduct original research, shedding light on the job market's intricacies and earning recognition from numerous influential news outlets. Our dedication to delivering expert career advice attracts millions of readers to our blog each year.

Mariusz Wawrzyniak

Mariusz is a career expert with a background in quality control & economics. With work experience in FinTech and a passion for self-development, Mariusz brings a unique perspective to his role. He’s dedicated to providing the most effective advice on resume and cover letter writing techniques to help his readers secure the jobs of their dreams.

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