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IT Technician Resume—Sample, Job Description & Writing Tips

You’re there to get clients on their digital feet and keep them moving. Prove you’re as good with people as you are with information systems with your new IT technician resume.

Dominique Goldschmitt
Dominique Goldschmitt
Career Expert
IT Technician Resume—Sample, Job Description & Writing Tips

Many IT technician resumes are all duct tape and poor cable management:

 

The messy result of multiple bodge jobs.

 

Write one that looks the part, and you’ll get shortlisted—

 

Write one that’s as thorough as a spec sheet, and you’ll have hiring managers’ undivided attention.

 

How?

 

With an IT technician resume that shows you’re as good with customer service and support as you are with operating systems.

 

In this guide:

 

  • An IT technician resume sample better than most.
  • How to create the perfect IT technician job description for resumes.
  • How to write a resume for IT technician jobs that stands out.
  • Expert tips and examples to boost your chances of landing an IT technician job.

 

Save hours of work and get a job-winning resume like this. Try our resume builder for free. Start by choosing a resume template.

 

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Looking for an IT help desk resume or technical support resume instead? Keeping your options open? These are just some of our guides:

 

 

IT Technician Resume Sample

 

Norman Kirby

IT Technician

 

Personal Info

Phone: 210-497-9011

E-mail: norman.i.kirby@reslab.com

linkedin.com/in/normanikirby

 

Summary

 

Reliable IT technician with 5+ years’ experience, skilled in administering Unix-like operating systems. Seeking to provide excellent IT support at ABC Company. At Beadlot, configured 30+ office PCs to use at least 20% fewer resources at idle. Reviewed, analyzed, and renewed 20+ IT equipment contracts.

 

Experience 

 

IT Technician

Beadlot, Glenwood Springs, CO

July 2018–present

  • Configured 30+ office PCs to use at least 20% fewer resources at idle.
  • Reviewed, analyzed, and renewed 20+ IT equipment contracts (including those for multifunction printers, the ISP, servers, security systems, and telephony).
  • Assisted IT Manager in performing five major Ubuntu server upgrades.
  • Trained 30+ employees on a one-on-one basis on using new versions of key applications.

 

IT Technician

CadMerc International, Glenwood Springs, CO

March 2016–July 2018

  • Set up and managed 20+ email inboxes using a third-party email provider.
  • Repaired and upgraded 50+ training-room PCs and laptops.
  • Fabricated patch cables and configured patch panels to expand network by over 33%.
  • Responded to up to 25 users a day in a fast-paced, high-pressure environment.

 

Education 

 

Associate’s Degree in Information Technology

Colorado Mountain College, Glenwood Springs, CO

2017

  • Pursued a passion for network infrastructure coursework.
  • Graduated with 3.75 GPA.

 

Certifications

 

  • Cisco Certified Technician (CCT), 2018
  • CompTIA A+ Technician, 2017
  • CompTIA IT Fundamentals+ (ITF+), 2016

 

Languages

 

  • English – native proficiency
  • Spanish – advanced

 

Key Skills 

 

  • Microsoft Office
  • Customer service
  • Computer repair
  • Systems administration
  • Technical writing
  • Technical support
  • Teamwork
  • Problem-solving skills
  • Communication skills

 

Now here’s how to write an IT technician resume they’ll love:

 

1. Go With the Right IT Technician Resume Format

 

Imagine:

 

There’s that random employee tasked with screening incoming resumes for the hiring manager.

 

She’s opening each file, scrolling around, and dropping the OK ones onto the network drive.

 

There’s yours! She scrolls down, up, down again, pauses—

 

Alt-F4s out of there and moves on to the next one.

 

Why?

 

She could make neither heads nor tails of your resume, and she’s got 51 more to get through.

 

The solution? Make your resume format as user-friendly as a Gnome DE. 

 

Here’s how to format your resume:

 

IT Technician Resume Format

 

  • Use the reverse-chronological resume format—it’s what IT hiring managers expect. This means listing your most recent experience first, followed by older entries. 
  • Go with a simple resume font like Calibri, Arial, or Book Antiqua in 11–12 pt. Just look at any (modern!) piece of software: if your resume font looks like the typeface used there, you’re fine. Just like a decent interface, your resume needs to be easy to read. 
  • Leave all the margins of your resume at one inch and don’t crowd the page. Again, think a good, pleasant interface: white space to guide the eye, clearly outlined sections and functions, fully intuitive. 
  • Submit a one-page resume. IT Technicians don’t usually need more, unless they remember working on external, dial-up 56K modems.
  • Include at least these sections: Resume header, Profile, Experience, Education, and Skills. Follow up with a couple of extra sections if applicable, such as your certifications or foreign languages (more on that later). 

 

You know the score when it comes to PDF versus *.docx for sharing resumes and other documents.

 

But—

 

Keep in mind that some employers use ATSs (Applicant Tracking Systems) that don’t parse PDF very well.

 

So—

 

Always check for file-type preferences in the job ad when writing an ATS resume.

 

2. Start With a Tempting IT Technician Resume Objective or Summary

 

Your resume format keeps you from getting cut—

 

The way you start your IT technician resume is what gets you shortlisted.

 

Write a resume profile to stand out from the outset.

 

Got at least a year of IT technician work experience under your belt?

 

Start with a resume summary. It’ll let you capitalize on that experience.

 

Use:

 

  1. One adjective (dedicated, reliable, friendly)
  2. Job title (IT Technician, IT Support Technician)
  3. Years of experience (1+, 3+)
  4. How you’ll help (provide excellent IT support)
  5. Two or three of your most relevant professional achievements (assisted IT Manager in performing five major Ubuntu server upgrades, responded to up to 25 users a day in a fast-paced, high-pressure environment)

 

These IT technician resume summary statement examples show how:

 

IT Technician Resume Examples—Resume Summary

Good Example

Reliable IT technician with 5+ years’ experience, skilled in administering Unix-like operating systems. Seeking to provide excellent IT support at ABC Company. At Beadlot, configured 30+ office PCs to use at least 20% fewer resources at idle. Reviewed, analyzed, and renewed 20+ IT equipment contracts.

Bad Example

IT technician with 5 years’ experience. Seeking opportunity to join an easy going team at a company that knows how to treat its employees. At Beadlot, configured office PCs to use fewer resources at idle and reviewed, analyzed, and renewed IT equipment contracts.

See that?

 

The first IT technician resume sample is overclocked, while the second one won’t even POST.

 

It’s focused on what the candidate can do for the company and manages to quantify everything possible.

 

Got less than a year’s experience, or none at all?

 

Write a resume objective and talk up relevant achievements from non-IT technician jobs if need be.

 

Take a look at these IT technician resume objective statement examples

 

IT Technician Resume Objective—Examples

Good Example

Enthusiastic IT technician with 10 months’ experience, skilled in using Unix-like operating systems. Seeking to provide excellent IT support at ABC Company. At CadMerc International, set up and managed 20+ email inboxes using a third-party email provider and upgraded 50+ training-room PCs and laptops.

Bad Example

Not much experience working as an IT technician, but I’ve always been good with troubleshooting computers and setting up networks. Looking for a job that’ll expose me to a range of learning opportunities.

Once again:

 

The first of these IT technician resume examples puts numbers to facts and doesn’t waste the hiring manager’s time with the candidate’s requirements.

 

Feel like an old dual-core trying to render in 4K with only an iGPU for company?

 

Here’s the hack:

 

Write your resume profile last of all.

 

It’s much easier once you have your IT technician job description resume section and skills list done.

 

3. Create the Perfect IT Technician Job Description and Skills Sections

 

To show them what you’re capable of—

 

Describe what you’ve handled in the past.

 

Convert your resume work experience section into a showcase of achievements.

 

How to write a job description for IT technicians:

 

  1. Re-read the job ad.
  2. Flag the IT technician skills and duties in it.
  3. Retrieve from memory times you used those skills to wow employers.
  4. Write resume bullet points that describe and quantify those times.

 

These IT technician resume examples show how:

 

IT Technician Job Description for a Resume

Good Example

IT Technician

Beadlot, Glenwood Springs, CO

July 2018–present

  • Configured 30+ office PCs to use at least 20% fewer resources at idle.
  • Reviewed, analyzed, and renewed 20+ IT equipment contracts (including those for multifunction printers, the ISP, servers, security systems, and telephony).
  • Assisted IT Manager in performing five major Ubuntu server upgrades.
  • Trained 30+ employees on a one-on-one basis on using new versions of key applications.
Bad Example

IT Technician

Beadlot

2018–

  • Configured office PCs to use fewer resources at idle.
  • Reviewed, analyzed, and renewed IT equipment contracts.
  • Assisted IT Manager in performing server upgrades.
  • Trained employees on using new versions of key applications.

Who would you choose?

 

The first example make a far bigger impact by putting numbers to achievements.

 

Just starting out in IT?

 

Use relevant achievements from non-IT jobs.

 

One more thing:

 

You’ll need a resume skills section.

 

So, just set up a BASH script to scrape the web for IT technician skills, and you’re done?

 

No: less is more here, and quality is much more important than quantity.

 

Cover the skills mentioned and alluded to in the job ad—

 

And pretty much stop there.

 

Remember to include soft skills like communication and teamwork, too, not just technical skills

 

It’s one of the best ways to keep your application closely relevant to the job ad, score some much-needed points with the ATS, and tailor your resume to the recruiter’s expectations. 

 

These IT technician skills lists will give you some ideas:

 

Skills for an IT Technician Resume

 

Hard skills

 

  • Microsoft Office
  • LibreOffice
  • Customer service
  • Computer repair
  • Technical writing
  • Operating systems (Linux, FreeBSD, Windows, macOS)
  • Technical support
  • Network infrastructure
  • Technical assistance
  • Package management

 

Soft skills

 

 

The ResumeLab builder is more than looks. Get specific content to boost your chances of getting the job. Add job descriptions, bullet points, and skills. Easy. Improve your resume in our resume builder now.

 

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Nail it all with a splash of color, choose a clean font, and highlight your skills in just a few clicks. You're the perfect candidate, and we'll prove it. Use our resume builder now.

 

4. Turn Blah Education Into a Reason to Hire You

 

Education isn’t everything for an IT technician—

 

But that doesn’t mean that your education isn’t important.

 

First:

 

List your degrees, schools, and graduation years.

 

Then:

 

Add bullet points that symlink to key skills.

 

This IT technician resume example shows how:

 

IT Technician Resume Sample—Education Section

Good Example

Associate’s Degree in Information Technology

Colorado Mountain College, Glenwood Springs, CO

2017

  • Pursued a passion for network infrastructure coursework.
  • Graduated with 3.89 GPA.

Short on IT technician experience? 

 

Extend your education section to include projects, relevant coursework, and academic accomplishments that show IT technician skills like customer service and troubleshooting.

Expert hint: GPA: to list or not to list? If you achieved a GPA of 3.7 or higher, definitely list. Otherwise, skip. 

5. Load Your IT Technician Resume With Extra Sections

 

Their loss is your gain:

 

Most IT technician resumes stop with experience, education, and skills.

 

Get ahead by going above and beyond—

 

But play it smart and choose wisely.

 

Add one or two of these bonus sections:

 

 

These two IT technician resume examples show yes vs no:

 

IT Technician Resume Examples—Extra Sections

Good Example

Certifications

 

  • Cisco Certified Technician (CCT), 2018
  • CompTIA A+ Technician, 2017
  • CompTIA IT Fundamentals+ (ITF+), 2016

 

Languages

 

  • English – native proficiency
  • Spanish – advanced
Bad Example

Certifications

 

  • CCT, A+ Technician, ITF+

 

Hobbies and Interests

 

  • Collecting 5th editions of various books
  • Boxing (watching, betting on)
  • Woodcarving

Windows potato, meet Linux supercomputer.

 

There’s nothing wrong with mentioning hobbies and interests, far from it.

 

But—

 

Everything you add has to be directly relevant to the job ad—that’s the golden rule.

 

One final step:

 

You need a cover letter to go with your IT technician resume.

 

What’s the exception?

 

If you’ve been explicitly told not to include one, then you’re off the hook. Otherwise, write a cover letter that shows your motivation to join the company and explains why you’d be the perfect fit. 

 

Double your impact with a matching resume and cover letter combo. Use our cover letter builder and make your application documents pop out.

 

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Want to try a different look? There’s 18 more. A single click will give your document a total makeover. Pick a cover letter template here.

 

Key Points

 

For an IT technician resume that gets interviews:

 

  • Use the IT technician resume template up top. It checks all the right boxes.
  • Put IT technician achievements in your resume profile, work experience, and education sections to show you’ve got what they need.
  • Choose the right IT technician skills to include. The job ad is your best guide to what the right skills are for each given position.
  • Include an IT technician cover letter. Use it to put your passion for the work on blast as you make a strong case for why you should get the job.

 

Still got doubts as to how to write your best ever IT technician resume? Drop us a line down below. We’ll be sure to get back to you, maybe your fellow readers can help, too.

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Dominique Goldschmitt
Dominique Goldschmitt
Dominique is a career expert specializing in resume and cover letter writing advice. Having worked for both start-ups and corporations, she knows all the ins and outs of the recruitment process. At ResumeLab, Dominique shares her knowledge with job seekers at all stages of their career paths, from interns to directors to C-suite members.

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