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Cookies and Tracking Technologies Policy

Last updated: 10 November 2021

 

Thank you for visiting a Bold LLC and Auxiliant sarl ("Provider,” "we" or "us") offering. To help inform you, we provide this notice ("Cookies and Tracking Technologies Policy") on our family of websites as well as our other related mobile websites, mobile Provider applications ("mobile apps"), services, tools, and other applications that link to this notice (collectively, the "Site"). This Cookies and Tracking Technologies Policy governs your consent to our use, as well as third party partners and vendors, of a variety of cookies and tracking technologies. You can find out more about these technologies and how to control them in the information below. This Cookies and Tracking Technologies Policy forms part of the Provider Privacy Policy available at Privacy Policy.

 

1. WHAT ARE COOKIES AND OTHER TRACKING TECHNOLOGIES AND HOW DO WE USE THEM?

 

A cookie is a small text file that is stored on your device by a website that you have visited. Cookies may be placed by the Site (first party cookies) or by third parties (third party cookies) to monitor the use of a website. Cookies will be identified depending on their purpose and functionality. Some types of cookies include, but are not limited to:

 

Necessary. These cookies are essential for the Site's performance and for you to be able to use its features. Necessary cookies will always be dropped since these are needed in order for the Site to function properly. For example, essential cookies include, but are not limited to: cookies dropped to provide the service, maintain your account, provide builder access, payment pages, create IDs for your documents, and store your consents. These cookies record the performance of the Site according to your interactions with it. We may use cookies/tracking technologies required for system administration, to prevent fraudulent activity, improve security or allow you to make use of shopping cart functionality.

 

Analytics. These cookies analyze our visitors' use of our Site as well to offer you a better experience. Analytic related cookies used on our Site do not identify who you are nor allow us to send you targeted advertising. For example, we may use cookies/tracking technologies for analytics related purposed to: (a) determine the number of visitors to our Site, identify how visitors move around the Site and, in particular, which pages they visit. This allows us to improve our Site and our services.; and (b) determine, if data is available, from where in the world our Site is being visited so that we can ensure sufficient coverage. More specifically, and as an example, Provider uses Google Analytics session cookies to provide meaningful reports about site visitors. Google Analytics cookies do not collect personal data about Site visitors. We have also engaged other third-party providers to analyze the activities of visitors to this Site, and its authorized use of cookies and other tracking technologies enable it to have access to information of visitors to this Site including non-public information about you to determine your user traits and preferences to better understand user conversion rates.

 

Performance and Personalization. These cookies make it possible for us to give you access to a customized experience. Personalization cookies are used to deliver content, including ads, relevant to your interests on our Site and third-party sites based on how you interact with the different elements in our site, as well as track the content you access (including video viewing). We may also collect computer and/or connection information to tailor your experience to fit your needs. During some visits, we may use software tools to measure and collect session information, including page response times, download errors, session information, and page interaction information.

 

Advertising. These cookies are placed by third-party companies to deliver targeted content based on relevant topics that interest you (for example, providing you with Facebook ads that would interest you), and allow you to better interact with social media platforms such as Facebook. We may use advertising tracking technologies to deliver content, including ads, relevant to your interests on our Site and third-party sites based on how you interact with our advertisements or content as well as track the content you access (including video viewing).

Our goal is to collect and use only that information that we think is required for our legitimate business interests, in order to better understand your interests and improve your experience of using the Site. Cookies set via our Site include those listed below in Section 2.

 

2. CONTROLLING AND DELETING COOKIES AND TRACKING TECHNOLOGIES

 

When you accessed this Site for the first time, or if you have not set your cookie preferences yet, you will be prompted to accept or decline the use of cookies, other than those which are essential. The Help function within your browser will also be available to guide you on setting your cookie preferences. Once you have set your preferences you can change them at any time by accessing your account and clicking on My Settings – Privacy Settings. If you have not created an account with us you can manage your cookie preferences through the Settings page of your browser. Note also that in some cases, restricting, removing or refusing to accept cookies may reduce or prevent the functionality of the Site.

The following is a list of cookies dropped on the Site. When you accept cookies you also allow collection and sharing of your personal data with third party vendors. Even though we are not responsible for third-party policies or practices, we make our best efforts to ensure that these third-party vendors have privacy policies in place that comply with applicable privacy laws. We try to keep this information current, and will add to and subtract from the chart below as appropriate, but it is provided as a courtesy and may not be current or accurate. Please contact the applicable third parties regarding their privacy and data security policies and practices. You can also find out more information on their policies by accessing their webpages.

 

Cookie name

Description

Duration

Provider

Category

ajs_anonymous_id

This cookie is set by Segment.io to check the number of new and returning visitors to the website.

1 year

Segment

Analytics

ajs_user_id

The cookie is set by Segment.io and is used to analyze how you use the website.

1 year

Segment

Analytics

_vwo_uuid_v2

This cookie is set by Visual Website Optimiser and is used to measure the performance of different versions of web pages.

1 year

VMO

Analytics

_ga

This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.

2 years

Google Analytics

Analytics

_gid

This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.

1 day

Google Analytics

Analytics

_gat_UA-136073518-1

This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.

1 minute

Google Analytics

Analytics

_hjFirstSeen

This is set by Hotjar to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions.

30 minutes

Hotjar

Analytics

_vis_opt_s

This cookie is set by Visual Website Optimiser and is used to detect if the user is new or returning to a particular campaign.

3 months 8 days

VMO

Analytics

_vis_opt_test_cookie

This cookie is set by Visual Website Optimiser and is a session cookie generated to detect if the cookies are enabled on the browser of the user or not.

session

VMO

Analytics

ngb-attribution-headers

Created by ResumeLab ngb service for attribution model

1 day

ResumeLab-ngb

Analytics

ngb-last-click-url

Created by ResumeLab ngb service for attribution model

1 day

ResumeLab-ngb

Analytics

ngb-token

Created by ResumeLab ngb service for attribution model

1 month

ResumeLab-ngb

Analytics

ngb-refresh-token

Created by ResumeLab ngb service for attribution model

1 year

ResumeLab-ngb

Analytics

mp_*_mixpanel

Cookie is used by the mixpanel to capture the user's traits/properties

1 year

Mixpanel

Analytics

_hjid

This cookie is set by Hotjar. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.

1 year

Hotjar

Analytics

_hjIncludedInPageviewSample

Analytic cookie. Hotjar analytics - This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels. Like most tracking tools, Hotjar stores first party cookies on our visitor's browser. This is needed to display the correct content to our visitors. This is a session cookie which is destroyed when the user leaves the site.

2 minutes

Hotjar

Analytics

_hjAbsoluteSessionInProgress

This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie.

30 minutes

Hotjar

Analytics

_hjIncludedInSessionSample

This cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site's daily session limit.

2 minutes

Hotjar

Analytics

_hjUserAttributesHash

This cookie stores User Attributes which are sent through the Hotjar Identify API, whenever the user is not in the sample. These attributes will only be saved if the user interacts with a Hotjar Feedback tool.

2 minutes

Hotjar

Analytics

_hjCachedUserAttributes

User Attributes sent through the Hotjar Identify API are cached for the duration of the session in order to know when an attribute has changed and needs to be updated.

session

Hotjar

Analytics

vssessionuid

Created by visitor service for the visitor's session id

session

ResumeLab-visitor

Necessary

vstr

Created by visitor service for the visitorID

5 years

ResumeLab-visitor

Necessary

vsuid

Created by visitor service for the visit ID

session

ResumeLab-visitor

Necessary

ref

Created by visitor service to set the referrer ID of visitor

5 years

ResumeLab-visitor

Necessary

visitinfo

Created by visitor service for the visitor's info.

session

ResumeLab-visitor

Necessary

vsutms

Created by visitor service for the utm parameters of a visitors.

5 years

ResumeLab-visitor

Necessary

 

3. ADDITIONAL INFORMATION

 

A few additional important things you should know about our use of cookies/tracking technologies on our Site:

 

4. CONTACT US

 

For any queries in relation to this Cookies and Tracking Technologies Policy please contact us at privacy@bold.com or write to us at Auxiliant sarl, 1A, rue Thomas Edison, L-1445 Strassen, Luxembourg.