How do you write a resume? With so many conflicting opinions out there, we’ve set out to find the ultimate answer to this question.
Some IT jobs are great, others… not so much. If you hope for a job more exciting than asking clients if they tried turning their laptops off and on again, it’s time to put some extra effort into your IT resume. You’re about to see how you can do exactly that.
In this guide:
- A resume for IT with examples that shows best practices and helps to avoid 404s.
- An IT resume template that works like an algorithm for a successful job application.
- And easy instructions to follow to write a resume for information technology jobs.
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Looking for resumes for specific IT resume samples? See these guides:
- Entry-Level IT Resume
- Help Desk Resume
- IT Director Resume
- IT Manager Resume
- IT Project Manager Resume
- IT Specialist Resume
- IT Technician Resume
- Programmer Resume
- Software Engineer Resume
- Technical Resume
Haven't found what you're looking for? Check all our Resume Examples for Over 280 Jobs.
IT Resume Example
Detail-oriented IT professional and certified IBM Cybersecurity Analyst with 7+ years of experience. Eager to ensure the safety of internal IT networks and data systems at PhillyEdu. At Stellar Ophthalmology Clinic, decreased the security risk by 27% by creating a custom risk management plan for a medical facility in 2021.
Stellar Ophthalmology Clinic, Philadelphia, PA
- Coordinated hardware and software installation as well as maintenance services whenever required within a specified timeframe.
- Detected the root causes and fixed all network issues within 2 hours.
- Advised with the selection and purchase of SaaS telemedicine solutions as well as conducted training for 50+ staff members to support their remote work during the COVID-19 pandemic.
- Served as the point of contact for the clinic staff to report any technical issues.
- Created and implemented a risk assessment procedure to evaluate and improve data security by 27%.
IT Support Agent
Piñata Tech, Philadelphia, PA
November 2015–December 2016
- Provided customer service, server support, and troubleshooting solutions for customers over the phone and via email, receiving over 90% satisfaction ratings from clients consistently.
- Advised customers to help them choose the most appropriate products and solutions offered by the company to match their equipment needs.
- Collaborated with the marketing team to write advice sections for the company newsletter.
- Led a team of IT specialists to upgrade 75 desktop computers to Windows 10 for a local business within a tight deadline.
Bachelor of Science in Computer Science,
Drexel University, Philadelphia
September 2012–May 2016
- Elected president of the student coding club in 2014–2016.
- IBM Cybersecurity Analyst, May 2020
- CompTIA A+ Certification, July 2016
- Hardware Installation
- System Maintenance
- Critical Thinking
- Time Management
- Customer Service
- Launched a podcast named “Dark Stories from the IT Vault” with 10,000+ subscribers.
- Wrote a series of 8 articles about data security for Cybersafetymag.com.
IT professionals handle all computer, network, data systems, and tech security activities for their clients. A good IT resume highlights the candidate’s technical skills, knowledge of specialist software and hardware, problem-solving skills, and customer-oriented approach.
Follow the steps outlined below to write an IT resume that can pass recruitment firewalls:
1. Use the Best IT Resume Format
You know very well that a computer needs certain parts to work. Guess what? Your IT resume needs some essential parts, too. But there’s more to a good information technology resume than just typing up your credentials. You also want to avoid making your resume look like an angry garden salad. Lucky for you, we have an easy formula to help you achieve that.
Here’s how to format a resume for IT professionals:
- Create a good resume layout from scratch, or go for more accessible alternatives such as free Word resume templates or free G-Docs resume templates.
- Follow the reverse-chronological resume format to make your most recent career achievements shine like diodes.
- Use good fonts for resumes, such as Arial or Calibri, and set the font size to 11–12 pts for paragraphs and 13–14 pts for headings.
- Set resume margins to 1 inch on all sides and use white space to separate paragraphs and sections.
- Fit the information on one page, as this resume length is preferred by hiring managers (two pages are fine if you’re applying for senior management jobs.)
- Put a resume header at the top of the document, and add your name, phone, email, and professional social media links.
- Make a resume outline with the sections you want to use, such as Summary/Objective, Work Experience, Education, Skills, and Extra.
2. Introduce Yourself With an IT Resume Summary or Objective
Writing a resume profile may sound like bragging about yourself, but trying to get a dream job is not the time to stay humble. You want to prove to recruiters that you’ve got what it takes to succeed on the job.
Here are the types of resume profiles you can go for:
- Resume summary: This profile type is recommended for experienced candidates. It focuses on your career achievements and work experience.
- Resume objective: This format is better suited for entry-level applicants, as it highlights the knowledge and skills and shows the candidate’s understanding of the job.
There are two types of profiles, but there’s one bugproof formula to write them.
Follow this algorithm to write an attention-grabbing introduction for an IT resume:
- Start with a positive personality trait, such as “dedicated,”“goal-oriented,” or “experienced.”
- Follow up with your job title or degree, years of experience, and additional credentials.
- Mention a specific goal you want to achieve in the new workplace—something that will benefit the company. And avoid using personal pronouns such as “I,”“my,” etc. when doing that.
- Finish off with a major career accomplishment.
Now, check the examples below to see the difference between a summary and an objective more clearly:
Resume Summary: IT Resume Example
This IT resume summary focuses on the candidate’s experience and accomplishments plus checks all the boxes from the above formula.
This example is wrong for several reasons: 1) it doesn’t provide any specific information, 2) the candidate didn’t say how the company can benefit from their work, 3) and they didn’t mention any accomplishments, plus 4) the second sentence uses the “my” pronoun.
Now, let’s see a sample objective for an IT resume:
Objective for an IT Resume
This entry-level candidate knows how to highlight their skills to catch the recruiter’s attention. It’s also easy to see they understand what an IT helpdesk job entails.
The applicant above sounds more amateurish. Their resume objective focuses on what they want to gain instead of what they can bring to the table. And that’s not something employers like.
3. List Experience & IT Skills on a Resume for IT Professionals
It’s not a secret that most employers want candidates with experience. So your job is to prove with your IT resume that you’ve got it.
This is how you make a good work experience section in a resume for IT jobs:
- Start listing your work history from the most recent position: mention your job title, the company name and location, and the employment period.
- Use bullet points to add your key responsibilities: start each point with an action word to put emphasis on your initiative, use quantifiers to turn these responsibilities into factual statements, and highlight the key skills needed for the job.
- Add one key achievement for each position: select the most impressive accomplishment that proves your worth.
Remember that everything on your resume must be relevant to the job you want. So if you decide to list a job that’s not clearly related to your current profession, highlight relevant technical skills or soft skills you’ve gained there. For example, working at a fast-food joint could teach you interpersonal and customer service skills that you can use for an entry-level IT support position.
Check the sample work experience section of an IT resume below:
IT Resume: Examples of Work Experience
That example includes all elements you’ve just read about: quantifiable achievements, resume power words, and key accomplishments for each position.
Sadly, this candidate decided to spam their resume with empty phrases that make them look super passive. They risk getting no interview invitations whatsoever.
- Internship experience
- Research projects
- Academic experience
- Personal projects
- Volunteer experience
- Freelance gigs
- Extracurricular activities
Whatever you decide to add, remember to emphasize the skills you’ve gained that can easily transfer to the position you want.
You saw that your work experience section should highlight the essential skills needed for your desired job. But there’s more to skills on your resume. You should also add them in other parts of your job application—and the best place is the skill section of an IT resume.
Check these sample skills for an information technology resume:
IT Skills for a Resume
- Hardware installation
- Software installation
- IT Networks
- Operating systems
- Data security
- Web design
- Cloud management
- IT Project management
- Network architecture
- Server maintenance
- Problem-solving skills
- Verbal and written communication
- Customer service skills
- Interpersonal skills
- Time management
- Critical thinking
Hey—don’t just copy and paste this list onto your resume. That would make you look like a n00b. A good skill section must be selective.
Here’s how to make one:
- Make a list of hard skills and soft skills you’ve got.
- Go carefully through the job advertisement and find words referring to the required skills.
- Compare your list with the job requirements.
- Select 6–10 skills to put on your IT resume.
If you need more in-depth info about IT skills, check this article: Best IT Skills for Any Resume
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4. List Education in an IT Resume
Education is one of the critical things to include in a resume. And it shouldn’t come as a surprise that a bachelor’s degree is still the most popular entry-level education requirement for many IT jobs. The right way to list education on a resume can help you gain some easy wins.
Here’s how to add education to an IT resume:
- Put your highest degree first: if you haven’t graduated from college yet, add your high school, too.
- Mention the educational institution and the years of study or expected graduation.
- Add your GPA. (You can skip it if you’ve got extensive work experience.)
- Talk about awards, honors, scholarships, or other academic accomplishments.
- List extracurricular activities or relevant coursework to prove your knowledge and skills.
See the example below:
Sample IT Resume: Education
All things in order.
Ouch. A hiring manager will not be impressed.
5. Select Additional Sections for Your IT Resume
So far, you’ve completed the core parts of your IT resume. You’ve installed the hardware. But there’s still something you can do to improve your application. Adding a few extra resume sections is like picking peripherals for your computer. They’re non-essential but still valuable.
Choose from the following resume sections to put them into your IT resume:
- Certifications and licenses: certifications prove that you’ve got valuable skills. You can find many certificate courses online to list on your IT resume and improve your qualifications.
- Volunteer work: volunteering can develop your skills and give you a chance to put IT knowledge to good use and gain more experience.
- Interests and hobbies: interests related to your profession or the industry you’re applying to can prove beneficial. For example, you might talk about your blog dedicated to new developments in AI and machine learning.
- Personal projects: did you build a unique mobile app? Maybe you ran coding classes at the local community center? Or wrote articles about blockchain technology? Brag about it!
- Languages: speaking foreign languages can be a great asset when applying to international companies.
- Memberships and associations: it’s not just about joining them, but also about being an active contributor. Belonging to an organization related to your industry can help you gain business connections.
- Conferences: attending these can broaden your horizons. But being a speaker is even more impressive. It shows you’re an expert in your field.
Have a look at the example below:
IT Professional Resume Sample: Additional Sections
That is valuable information for the hiring manager. An experienced IT specialist doesn’t need to add more than just a few lines of extra info. But if you’re an entry-level candidate, use the additional resume sections generously.
This example isn’t awe-inspiring. Why? Because the candidate provided generic information. It is pointless to list certifications without their proper name and the organization that issues them.
Expert Hint: Once your resume runs like clockwork, remember to create a cover letter. Yes—they’re still a thing, and a good cover letter can improve your chances of getting a job.
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Here’s how to make a resume for IT jobs:
- Use the IT resume template from the top of this guide. It will serve as an example to follow when writing your own resume.
- Add career achievements in the resume profile, work experience, education, and other sections of your resume.
- List the right skills for an IT resume. Sprinkle them over all resume sections to show you’re the perfect fit for the job.
- Write an IT cover letter. Say why you’re the most qualified person for this job and how the company will benefit from your work.
Got any questions about writing the perfect resume for information technology jobs? Not sure how to show your IT expertise on a resume? Leave a comment below—we’ll be happy to help!