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    Virtual Assistant Resume: Examples, Skills & Job Description

    You’re reliable, punctual, and trustworthy as you stay on top of calendars, emails, and even business development tasks. You’re a good VA, write a worthy virtual assistant resume.

    Bart Turczynski
    Bart Turczynski
    Career Expert
    Virtual Assistant Resume: Examples, Skills & Job Description

    Think about it:

    It takes a lot of trust to hire a virtual assistant—Video calls aside, the employer has to hire you basically sight unseen. Plus, there’s no keeping an eye on you while you’re working from home.

    And yet—

    So much depends on a VA’s work. No wonder the bar can be so high and competition so fierce. Make sure your virtual assistant resume stands out and gets through.

    In this guide:

    • A virtual assistant resume example better than nine out of ten.
    • How to create the perfect virtual assistant job descriptions for your resume.
    • Whichskills of a virtual assistant will land you the job.
    • Expert tips and examples to boost your chances of landing an interview with VA resume. 

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    Looking for other work-from-home opportunities? What about other assistant jobs? We have guides for all these and more:

    Looking for a different job? Check best resume examples for all jobs.

    Virtual Assistant Resume Example 

    Marion Smith

    Virtual Assistant

    Personal Info

    Phone: 309-310-3817

    E-mail: marion.d.smith@reslab.com

    linkedin.com/in/marionsmith

    Summary

    Efficient virtual assistant with 5+ years’ experience working in both real estate and advertising. At Eastern Land Services, saved the company over $350,000 by catching 11 invoicing errors and processed real estate transactions across 17 states. Seeking opportunity to apply proven administration and organization skills at Academia ISF.

    Experience 

    Virtual Real Estate Assistant

    Eastern Land Services

    May 2018–present

    • Maintained and updated source data in three different proprietary databases.
    • Managed 10+ processes, ensuring all necessary stakeholders are kept up to date.
    • Processed files related to title and real estate transactions across 17 states.
    • Requested and reviewed invoices and related documentation necessary for project close out, caught 11 errors worth a total of over $350,000.

    Virtual Assistant

    Eddy North Carolina

    February 2016–April 2018

    • Ensured customers’ and vendors’ questions were answered accurately and within one business day.
    • Organized mail-outs of up to 15,000 addresses at a time.
    • Handled travel arrangements for 12 staff, saving $15,000+ per year.
    • Responded to as many as 20 internal and external telephone calls per day.

    Education 

    BS in Business Administration, University of North Carolina at Greensboro

    2012–2016

    • Pursued a passion for accounting coursework.
    • Graduated valedictorian.

     Skills 

    • Customer service
    • Project management
    • Data entry
    • Word processing
    • Making travel arrangements
    • Time management
    • Communications skills
    • Problem solving
    • Organizational skills
    • Social media management

    Software

    • LibreOffice
    • MS Office
    • Wordpress
    • Google Drive
    • Jitsi
    • Skype for Business
    • Mattermost
    • Slack
    • Quickbooks

    Languages

    • Spanish – Upper Intermediate
    • French – Beginner

    Virtual assistants are individuals who provide remote administrative or personal support. They typically communicate with their clients through emails or video conferencing tools. They are usually responsible for managing emails and calendars, social media accounts, and providing customer support.

    Now here’s how to write a virtual assistant resume:

    1. Choose the Right Virtual Assistant Resume Format

    Written communication—

    It’s a big part of being a VA and working remotely in general. A virtual assistant resume that’s oddly formatted and a pain to read is not making the right impression.

    Make your resume format a pleasure to read:

    Virtual Assistant Resume Format

    When it comes to stability and portability, there’s no contest between PDF and *.docx for a resume.

    All the same, check the job ad to see what’s required—the company might be using an Applicant Tracking System (ATS) that can’t handle PDF resumes. To make sure you've got an ATS-friendly resume, check that you're using an ATS resume template and submit your resume in the format requested in the job ad.

    Expert Hint: If you’re writing a resume for your first job ever, change the outline of your resume and move the education section above the work experience section.

    2. Start With an Impressive Virtual Assistant Resume Objective or Summary

    It’s one thing to say you need to “stand out”—

    But what’s the right way to do that?

    With a resume profile that grabs their attention from the get-go.

    Got VA experience?

    Start with a resume summary.

    Use:

    1. One adjective (motivated, reliable, friendly)
    2. Job title (Virtual Assistant, VA)
    3. Years of experience (2+, 6+)
    4. What you’ll contribute (handle travel arrangements effectively and efficiently)
    5. Two or three of your best achievements (saved $15,000+ per year when booking travel arrangements, responded to as many as 20 internal and external telephone calls per day)

    These virtual assistant resume examples show how:

    Virtual Assistant Resume Summary

    Good Example
    Efficient virtual assistant with 5+ years’ experience working in both real estate and advertising. At Eastern Land Services, saved the company over $350,000 by catching 11 invoicing errors and processed real estate transactions across 17 states. Seeking opportunity to apply proven administration and organization skills at Academia ISF.
    Bad Example
    Virtual assistant with 5 years’ experience. At Eastern Land Services, regularly caught invoicing errors while processing real estate transactions across many states. Seeking opportunity to continue to grow as a VA with a company that looks after its people.

    Quite the difference.

    The first one ticks all the boxes: It’s concrete, quantified, and fully focused on what the candidate can bring to the table.

    Writing an entry-level virtual assistant resume with little or no experience?

    Use a resume objective to move the spotlight to non-VA achievements:

    Virtual Assistant Resume Objective

    Good Example
    Efficient virtual assistant with 2+ years’ experience performing office duties. At Vortex Inc, organized mail-outs of up to 5,000 addresses at a time and responded to 10–15 phone calls per day. Seeking opportunity to apply proven administration and organization skills at Academia ISF.
    Bad Example
    Inexperienced, aspiring virtual assistant looking for opportunity to develop VA skills with a progressive, trendsetting company.

    The first example nails all the basics in spite of a lack of VA experience.

    Expert Hint: Include keywords from the job ad in your summary of qualifications. Think of them as your resume keywords that will help you pass the ATS scan.

    3. Create Winning Virtual Assistant Job Descriptions and a Compelling Skills Section

    There’s no better way to show what you’re capable of—

    Than describing what you’ve done in the past. So turn your resume work history into a catalog of past achievements.

    How to write job descriptions for a VA resume:

    1. Take a minute to re-read the job ad.
    2. Take note of all the virtual assistant skills and duties mentioned in it.
    3. Go over times you’ve impressed employers by using those skills.
    4. Write resume bullet points that describe those times and quantify the benefits that went to your employer as a result. 

    These virtual assistant resume examples show how:

    Virtual Assistant Resume Job Description

    Good Example

    Virtual Real Estate Assistant

    Eastern Land Services

    March 2018–present

    • Maintained and updated source data in three different proprietary databases.
    • Managed 10+ processes, ensuring all necessary stakeholders are kept up to date.
    • Processed files related to title and real estate transactions across 17 states.
    • Requested and reviewed invoices and related documentation necessary for project close out, caught 11 errors worth a total of over $350,000.
    Bad Example

    Virtual Real Estate Assistant

    Eastern Land Services

    2018–present

    • Maintained and updated source data.
    • Ensured all necessary stakeholders were kept up to date.
    • Processed files related to title and real estate transactions.
    • Requested and reviewed invoices and related documentation necessary for project close out.

    Kind of similar, yet way different.

    The first example oozes the quiet confidence of someone who’s got things under control.

    How does it do it?

    By being concrete, putting numbers to things, and focusing on benefits brought to previous employers.

    Writing a virtual assistant resume with no experience?

    Include achievements from non-VA jobs or studies. Volunteering counts as work experience, too.

    Expert Hint: Start your work experience bullet points with resume action verbs such as saved, implemented, exceeded. There’s no better way to show you had impact.

    There’s one more thing you’ll need here—a selection of skills to put on a resume.

    The trick to a winning skills section:

    Be selective. Go for quality over quantity—The job ad will let you know which skills are important (it’s called targeting a resume). And since every job ad is different there is no concrete list of skills for a virtual assistant. But—

    We can still provide a comprehensive list of the most commonly desired skills of virtual assistants. Use it for inspiration when writing your own virtual assistant skills section.

    Esential Skills of a Virtual Assistant 

    • Customer service
    • Project management
    • Data entry
    • Word processing
    • Office administration
    • Online research
    • Making travel arrangements
    • Calendar management
    • Editing 
    • Proofreading

    In some cases you may want to show your software proficiency in the virtual assistant skills section. What cases would they be? If you're making an entry-level resume and you don't have a wide array of programs you can operate in yet. Also, always keep in mind to not list more than 10 skills for virtual assistants. It will flood the page and artificially make your resume longer.

    When listing computer skills on your resume, make sure to add your level of expertise, for example “MS Excel–Advanced.”

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    4. Your Education Is an Asset—Treat It as Such

    You don’t always need a particular education to be a VA

    But that doesn’t mean you can afford to neglect your education section. List any degrees (including majors), school names, and years attended. Then:

    Add bullets that point to key skills.

    Check this virtual assistant resume example:

    Virtual Assistant Example—Education Section

    Good Example

    BS in Business Administration, University of North Carolina at Greensboro

    2012–2016

    • Pursued a passion for accounting coursework.
    • Graduated valedictorian.

    Lacking in VA experience? 

    Include more bullet points that cover projects, courses, and accomplishments that speak to your VA skills.

    Expert Hint: When listing certifications on your resume, make sure to add them in a separate section to give them more prominence.

    5. Boost Your Virtual Assistant Resume With Added Sections

    Not enough people do this—

    And that’s great news for you. Add one or two extra sections to your virtual assistant resume:

    These two virtual assistant resume examples show yes vs no:

    Virtual Assistant Resume Samples—Extra Resume Sections

    Good Example

    Software

    • LibreOffice
    • MS Office
    • Wordpress
    • Google Drive
    • Jitsi
    • Skype for Business
    • Mattermost
    • Slack
    • Quickbooks

    Languages

    • Spanish – Upper Intermediate
    • French – Beginner
    Bad Example

    Software

    • Office programs
    • Various web apps
    • Basic accounting software

    Languages

    • Spanish
    • French

    Opportunity taken vs opportunity fumbled.

    Both examples stick to relevant information—this is good. But, it’s the first example that manages to be concrete enough to get ahead.

    One more thing:

    You’re going to need to write a cover letter. Including it is the norm—you’re not off the hook unless you’ve been asked not to. 

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    Key Points

    For a VA resume that gets video calls:

    • Make good use of the virtual assistant resume sample from the beginning of this article. It’s a ready-made formula for success.
    • Put VA achievementsin your resume profile, work history, and education sections to show how you’ve handled VA duties in the past.
    • Pick the right virtual assistant skills for your resume. The more selective you can be, the better. The job ad will be your guide here.
    • Write a virtual assistant cover letter. Use it to show your passion for the job and entice recruiters to read your resume.

    Got questions that this guide and the sample virtual assistant resume weren’t able to answer? Leave them down in the comments and we’ll get back to you.

    About ResumeLab’s Editorial Process

    At ResumeLab, quality is at the crux of our values, supporting our commitment to delivering top-notch career resources. The editorial team of career experts carefully reviews every article in accordance with editorial guidelines, ensuring the high quality and reliability of our content. We actively conduct original research, shedding light on the job market's intricacies and earning recognition from numerous influential news outlets. Our dedication to delivering expert career advice attracts millions of readers to our blog each year.

    Bart Turczynski

    Bart Turczynski’s career advice and commentary have been published by Glassdoor, The Chicago Tribune, Workopolis, The Financial Times, Hewlett-Packard, and CareerBuilder, among others. Bart’s mission is to promote the best, data-informed, and up-to-date career advice through numerous online communities and publications. Bart’s lifelong passion for politics and a strong background in psychology make all the advice he publishes unique and supported by detailed research.

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