Receptionist Resume Example—Guide and 20+ Writing Tips

You can hold down a front desk, manage customer flow, and keep the business running smoothly with a smile. Prove it to the office manager with this receptionist resume sample.

Receptionist Resume Example—Guide and 20+ Writing Tips

Why do so many receptionist resumes fall flat?

 

One reason.

 

Too many employers think a monkey can answer the phones.

 

They’re wrong. There’s so much more to being a receptionist.

 

So—

 

Don’t just list the receptionist duties you’ve “handled.”

 

Prove you go above and beyond.

 

This guide will show you:

  • A receptionist resume sample better than most.
  • How to make a good receptionist job description for resumes.
  • How to write a resume for receptionist jobs that gets interviews.
  • Why you can’t just list receptionist skills (and what to do instead).

 

receptionist resume example

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Receptionist Resume Sample You Can Copy and Use

 

Dawn Salehi

Receptionist

 

Personal Info

 

Phone: 601-750-5262

Email: dawnzsalehi@gmail.com

linkedin.com/in/dawnzsalehi

twitter.com/dawnzsalehi

 

Summary

 

Receptionist with 3+ years of experience and strong skills in EHR and scheduling. Seeking to deliver efficient, friendly customer relations at Dobson-Ruff Dental Clinic. At Darrell McGehee Dental, used Kareo clinic software to process 50+ patients per day.

 

Experience 

 

Front Desk Receptionist

Darrell McGehee Dental Clinic

2017–2019

  • Used Kareo clinic EHR software to schedule patient appointments, handle check-ins, track records, and manage billing with 100% accuracy.
  • Greeted and registered an average of 50 patients per day with 97% positive customer review score.
  • Handled 40+ daily incoming and outgoing phone calls.

 

Receptionist

Andrews Drilling Supply

2016–2017

  • Answered 30+ calls per day.
  • Resolved customer complaints with 95% positive feedback.
  • Scheduled 3–4 client meetings per week.
  • Entered phone orders into the system with 99.9% accuracy.

 

Team Member

Ruby Tuesday

2015–2016

  • Took 10+ phone calls and phone orders per shift.
  • Collaborated with 30+ employees to maintain 96% positive customer scores.
  • Wrote daily shift reports with MS Office Suite.

 

Education 

 

BA, African American Studies, MVSU

2011–2015

  • President, women's intramural soccer league.
  • Excelled in communications coursework.
  • Member, sociology club.

 

Additional Activities

 

  • Teach weekly yoga classes to groups of 15+.
  • Lead monthly book club with 9 regular members.
  • Installed computer system in small florist shop.

 

Volunteer Work

 

Board Member, Hinds County Animal Shelter

  • Coordinate rescue transports with 24 out-of-state rescues.
  • Collaborate with other board members to create monthly budget.

 

Hard Skills: Kareo EHR Software, Microsoft Office Suite, scheduling, data entry

 

Soft Skills: Friendly, detail oriented, time management, efficiency

 

Need a special kind of resume for receptionist jobs? See our other guides:

 

Now here’s how to write a receptionist resume they’ll love:

 

1. Start With the Best Receptionist Resume Format

 

Receptionists are the face of a front office. They meet, greet, and register customers, answer phones, make calls, and schedule appointments. They may also handle billing. A receptionist resume must prove you can keep track of dozens of customers efficiently and maintain a friendly attitude.

 

The best way to strut your stuff?

 

With a well-formatted resume for receptionist jobs.

 

Put your best foot forward with these tips:

 

Receptionist Resume Format

 

Expert Hint: Save your receptionist job resume as a PDF. PDFs look great no matter what device they’re viewed on. Check the job ad first to make sure they’re not prohibited.

2. Write a Receptionist Resume Objective or Summary

 

This is awkward.

 

The office manager won’t actually read most resumes.

 

I said “most” so—

 

Make sure she reads yours.

 

How?

 

With the right receptionist resume objective or resume summary.

 

Include:

 

  1. One or two adjectives (friendly, efficient, team-player)
  2. Job title (Receptionist)
  3. Years of experience (2+, 3+)
  4. How you’ll help (deliver friendly customer relations)
  5. Best few achievements (used Kareo to process 50+ patients per day)

 

These medical receptionist resume examples show how:

 

Receptionist Resume Summary—Example

Good Example
Receptionist with 3+ years of experience and strong skills in EHR and scheduling. Seeking to deliver efficient, friendly customer relations at Dobson-Ruff Dental Clinic. At Darrell McGehee Dental, used Kareo clinic software to process 50+ patients per day.
Bad Example
Bright, cheerful, hard-working receptionist. Have been working as a dental and regular front desk receptionist at two different companies in the past three years. Highly skilled in EHR, Microsoft Office, scheduling, and data entry. Looking for a front desk receptionist position in a good medical clinic.

Major difference.

 

The first of those receptionist duties resume samples shows you’ve used the skills.

 

The second seems made up.

 

Receptionist Resume Objective—Example

 

Writing an entry-level resume for receptionist jobs?

 

Don’t worry.

 

Use receptionist achievements from non-receptionist jobs, like this:

Good Example
Friendly, efficient receptionist, skilled in taking phone calls and MS Office Suite. Seeking to provide front desk duties at Darrell McGehee Dental Clinic. As team member at Ruby Tuesday, handled 10+ phone orders per shift and collaborated with 30+ team members to maintain 96% customer ratings. Completed Practice Fusion EHR Online Training.

Okay, so you’re new. But that entry-level receptionist resume example proves you can do the job.

Expert Hint: Putting company names in a receptionist duties resume summary or objective adds credibility. It shows you’re applying for this job in particular.

3. Write a Great Receptionist Job Description and Skills Sections

 

Big problem.

 

Too many receptionist job applicants don’t know how to show their work experience on a resume.

 

The good news?

 

You can learn it and outdo them all.

 

How to write a receptionist job description:

 

  1. Find the job’s needs in the receptionist job posting online.
  2. Take notes on the receptionist skills and duties you find.
  3. Recall some results you got by using those skills in past jobs.
  4. Put them in your resume, with numbers that show you helped your company.

 

These receptionist resume examples show how:

 

Receptionist Job Description for Resume [Sample]

Good Example

Job ad wants these receptionist skills: (1) EHR software (2) greet and register patients (3) handle phone calls.

 

Front Desk Receptionist

Darrell McGehee Dental Clinic

2017–2019

  • Used Kareo clinic EHR software to schedule patient appointments, handle check-ins, track records, and manage billing with 100% accuracy.
  • Greeted and registered in an average of 50 patients per day with 97% positive customer review score.
  • Handled 40+ daily outgoing and incoming phone calls.
Bad Example
  • Welcomed patients into the clinic.
  • Handled all front-office scheduling.
  • Used EHR software to handle patient check-ins.
  • In charge of ordering front-office supplies.

Those are so different.

 

The first of those medical receptionist resume examples is straight from the job ad. The numbers show you’re Pam Beesly in the rough.

 

The second does list two of the right skills for a resume. But where are the numbers? You need to show achievement.

 

Writing an entry-level receptionist skills resume? Read this:

 

Entry-Level Receptionist Resume Job Description [Sample]

Good Example

Job ad wants these receptionist skills: (1) take phone calls (2) collaboration (3) MS Office

 

Team Member

Ruby Tuesday

2015–2016

  • Took 10+ phone calls and phone orders per shift.
  • Collaborated with 30+ employees to maintain 96% positive customer scores.
  • Wrote daily shift reports with MS Office Suite.
Bad Example

Waitress

Ruby Tuesday

2015–2016

  • Responsible for waiting on customers and restocking items.
  • Maintain friendly attitude at all times.
  • Provide efficient service to restaurant guests.

Ouch.

 

The second of those receptionist resume examples misses the point. It even uses the wrong job title (“waitress” instead of “team member.”)

 

The first one proves your receptionist chops.

 

Receptionist Resume Skills List

 

Receptionist Skills for Resume

Soft Skills

Hard Skills

Interpersonal Skills

MS Office Suite

Communication

Scheduling

Efficiency

Filing

Time Management

Typing 90 WPM

Listening

EHR Software

Friendliness

Data Entry

Dependability

Planning

Organization

Phone Systems

Detail-oriented

Billing

Adaptability

Bookkeeping

Expert Tip: Don’t lump a list of receptionist skills into your resume. Check the job ad and include the skills they’re looking for. They’ll serve as your resume keywords.

4. Turn Boring Education to a Reason to Hire You

 

A resume for receptionist jobs doesn’t need a Master’s degree.

 

But—

 

Your schooling should add a few front desk achievements.

 

How?

 

These medical receptionist resume education section examples answer that:

 

Receptionist Education—Example

Good Example

Education 

 

BA, African American Studies, MVSU

2011–2015

  • President, women's intramural soccer league.
  • Excelled in communications coursework.
  • Member, sociology club.

Notice something:

 

That example shows leadership, communication, and teamwork.

Expert Hint: If you graduated many years ago, you don’t need to show much in your education section. But if you’re entry-level, pack your schooling with accomplishments.

5. Build Your Receptionist Resume With Bonus Sections

 

Here’s a secret.

 

To really stand out, a receptionist resume has to go above and beyond.

 

Do it with “bonus” resume sections:

 

  • Additional Activities
  • Volunteer Work
  • Freelance Work
  • Certifications
  • Awards
  • Typing Test Results
  • Conferences
  • Continuing Education
  • Foreign Languages
  • Professional Associations like NAPR

 

These two receptionist resume examples show how:

 

Receptionist Resume—Extra Sections

Good Example

Additional Activities

 

  • Successfully completed Practice Fusion EHR Online Training.
  • Teach weekly yoga classes to groups of 15+.
  • Lead monthly book club with 9 regular members.
  • Installed computer system in small florist shop.

 

Volunteer Work

 

Board Member, Hinds County Animal Shelter

  • Coordinate rescue transports with 24 out-of-state rescues.
  • Collaborate with other board members to create monthly budget.
Bad Example

Additional

 

  • Line dancing
  • Huge Disney fan

That’s David vs Goliath.

 

The first of those receptionist resume samples is a dream come true.

 

The achievements show you’re one to watch.

 

Are you writing a medical receptionist duties resume? Practice Fusion, Kareo, and other EHRs have online training classes that make great resume bullets.

Expert Hint: Write a receptionist cover letter. Lots of office managers won’t even glance at your resume without one. Use it to show exactly why you’re perfect for this job.

Key Points

 

For a receptionist resume that gets jobs:

  • Use the receptionist resume template up top. It maps directly to the office manager’s needs.
  • Put receptionist accomplishments in your resume objective, work history, education, and “bonus” sections to get interviewed.
  • List the right receptionist skills. They’re in the job ad.
  • Write a receptionist cover letter. Prove you know what the position is about by showing your best matching achievements.

 

Got questions on how to write a great resume for receptionist jobs? Not sure how to show receptionist on a resume? Leave a comment. We’ll be happy to reply!

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Tom Gerencer
Career Writer at ResumeLab
Tom Gerencer is a career advice writer and a resume expert at ResumeLab. Tom has been featured on BBC News, NBC, The Economist, Business Insider, Fast Company, and dozens of other outlets. His insights, commentary, and articles reach over a million readers every month. With inside knowledge of key industry players and in-depth research, Tom helps job seekers with advice across all professions and career stages. Tom holds a degree in English from Colby College.

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