Secretary Resume—Examples and 25+ Writing Tips

To beat the other candidates, you need a secretary resume that doesn’t just repeat the same old spiel. This quick guide shows you how to make your phone ring and get interviews.

Secretary Resume—Examples and 25+ Writing Tips

Secretaries, also called administrative professionals, provide support to managers and employees.

 

They may field phone calls, manage projects, and interact with customers.

 

Resumes for secretary jobs must show a history of using skills like MS Office, scheduling, or writing documents.

 

But think about this—

 

Lots of other people want that secretary job.

 

Some have more experience than Peggy Olson. They’ll all say they’ve got the skills.

 

Don’t worry.

 

You can get hired if you just do a few things right.

 

In this guide:

  • A secretary resume sample better than most.
  • How to make a well-formatted secretary job description for resumes.
  • How to write a resume for secretary jobs that shows off your best qualities.
  • Why you can’t just list secretary skills (and what to do instead).

 

secretary resume example

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Secretary Resume Sample You Can Copy and Use

 

Luke Torp

Secretary

 

Personal Info

 

Phone: 267-841-5938

E-mail: lukeztorp@gmail.com

linkedin.com/in/lukeztorp

twitter.com/lukeztorp

 

Summary

 

Efficient secretary with 6+ years of experience. Seeking to maintain smooth office flow at Ballew-Poulin. At Speering & Ashland, typed 5–20 reports per day. Created schedules for work, meetings, and conferences for 20+ employees. Triaged 20+ emails daily. Skilled in MS Office and billing.

 

Experience

 

Secretary

Speering & Ashland Inc.

2014–2019

  • Performed secretarial duties in a busy construction business.
  • Contributed to 10% boost in customer loyalty through better communication.
  • Created office schedules and calendars, coordinating with 23 employees.
  • Typed and sent 5–20 daily reports and regular correspondences.
  • Collaborated with 15 vendors to place orders and manage inventory.
  • Triaged 20+ emails daily, replying to easy issues, resolving complaints.
  • Fielded 30+ phone calls per day, answering questions and relaying messages.
  • Scheduled meetings and conferences between up to 35+ parties.

 

Secretary

Bryant Medical, Inc.

2013–2014

  • Managed busy office, took 50+ phone calls daily.
  • Scheduled 5+ appointments per day.
  • Cut errors 20% through better data entry.
  • Collaborated with insurance payers to help raise reimbursements 10%.
  • Used automated reminder system to aid 15% drop in past-due accounts.

 

Temp Secretary, 2012

  • Worked as temp secretary in 11 firms.
  • Used MS Office to write 40+ documents.
  • Answered 15+ client phone calls per day.
  • Responded to 10+ customer emails daily.
  • Recognized by 3 managers for efficiency and pleasant attitude.

 

Education

 

BA, Liberal Arts, Bucknell University

2008–2012

  • Pursued a passion for bookkeeping study.
  • Excelled in writing and computer skills.
  • As volunteer student fundraiser, raised $20,000 through alumni calls.
  • Member, Campus Arts Board.

 

Skills Proficiency 

 

  • Typing Speed: 105 WPM, zero errors.
  • MS Office: Scored 93%+ on 3 Wise Owl Training assessments.
  • 10-Key Data Entry: 9,700 KPH.

 

Additional Activities 

 

  • ASAP Member (American Society of Administrative Professionals)
  • Weekly spin classes for self-care

 

Volunteer Work

 

  • Bookkeeper, Jemsen County Animal Shelter
  • Perform outreach for local Habitat for Humanity chapter.

 

Hard Skills: MS Office, building customer relationships, billing, shipping

 

Soft Skills: written communication, verbal communication, friendliness, organization

 

Writing a different kind of resume for secretaries? See our guides:

 

Coming into the secretary world from another job? See this guide:

 

Here’s how to write a secretary resume that boosts your chances:

 

1. Choose the Right Secretary Resume Format

 

You have two possible futures.

 

In one, a great employer calls and interviews you. You get hired.

 

In the other, your phone stays silent as an office at 3am.

 

The first step toward future #1?

 

A well-formatted resume.

 

Here’s the plan:

 

Secretary Resume Format

 

  • Choose the reverse-chronological format for resumes.
  • Use one of the top resume fonts like 10–12pt Arial or Garamond.
  • Add 1-inch margins and white space for easy reading.
  • The length of a resume for secretary jobs is one page.
  • Include these sections in a resume: Header, Objective, Work History, Education, and Skills.
  • Save your secretary resume in PDF format.

Expert Hint: Know what looks great on resumes for secretaries? A typing speed test. There’s a speed test that saves your results online at Live Chat.

2. Write a Secretary Resume Objective or Summary

 

Bad news!

 

You’ve got 7 seconds to make a first impression.

 

That’s how long the office manager will read your secretary skills resume.

 

So—

 

Catch her attention fast with an objective statement or summary statement.

 

Include:

 

  1. One adjective (detail-oriented, efficient)
  2. Job title (secretary)
  3. Years of experience (1+, 4+)
  4. Who & how you’ll help (maintain smooth office flow)
  5. Top secretary achievements (triaged 20+ emails per day...)
  6. A couple skills (MS Office, billing)

 

These secretary resume examples show the procedure:

 

Secretary Manager Resume Examples [Summary]

Good Example
Efficient secretary with 6+ years of experience. Seeking to maintain smooth office flow at Ballew-Poulin. At Speering & Ashland, typed 5–20 reports per day. Created schedules for work, meetings, and conferences for 20+ employees. Triaged 20+ emails daily. Skilled in MS Office and billing.
Bad Example
Experienced secretary with excellent skills in MS Office and billing. Recognized as someone who can dig into the hard work and get things done. A friendly go-getter and a go-to person around the office. Can be counted on at busy times to stay cool.

Vastly different.

 

Why is one of those secretary resume samples more powerful?

 

Hint: it’s the concrete details.

 

But—

 

In an entry-level resume for secretary jobs, use temp work or non-secretary jobs.

 

Medical Secretary Resume Example—Entry-Level

Good Example
Friendly secretary, skilled in MS Office and scheduling. Seeking to go above and beyond at Bryant Medical, Inc. Types 105 WPM with zero errors. As volunteer bookkeeper at Jemsen County Animal Shelter, respond to 30+ professional emails per week. Commended by shelter director for professional attitude.
Bad Example
Entry-level secretary. Have worked as a volunteer bookkeeper at the Jemsen County Animal Shelter. Also worked at JC Penny as a retail associate. Skilled in MS Office and billing.

The first of those resume for secretary jobs examples shows secretary skills.

Expert Hint: Want another speed test to list on your resume for secretaries? There’s a great one at Official-Typing-Test.com.

3. Make a Professional Job Description and Skills Section

 

Here’s a tip about employers:

 

They skim most resumes.

 

They read a precious few with interest.

 

The difference?

 

The resumes employers like have job descriptions with the right skills.

 

To make yours count:

 

  1. Look in the job ad for resume keywords.
  2. Those are the exact resume skills you need to prove.
  3. Take the time to think when you have used those skills.

 

These secretary resume examples show how:

 

The job ad wants these secretary skills: communication, scheduling, typing, collaboration, answering phone calls.

 

Secretary Manager Job Description for a Resume [Sample]

Good Example

Experience

 

Secretary

Speering & Ashland Inc.

2014–2019

  • Performed secretarial duties in a busy construction business.
  • Contributed to 10% boost in customer loyalty through better communication.
  • Created office schedules and calendars, coordinating with 23 employees.
  • Typed and sent 5–20 daily reports and regular correspondences.
  • Collaborated with 15 vendors to place orders and manage inventory.
  • Fielded 30+ phone calls per day, answering questions and relaying messages.
Bad Example
  • Performed secretarial duties in a busy construction business.
  • Contributed to large boost in customer loyalty.
  • Typed and sent daily reports and regular correspondences.
  • Triaged daily emails, replying to easy issues, resolving complaints.
  • Handled data entry tasks.
  • Used automated reminder system.

Oh-oh.

 

One of those secretary resume samples has it all. The other lacks:

 

  1. The skills from the job ad.
  2. Numbers for scale.

 

What about a resume with no experience?

 

Find times you used the right skills.

 

These examples show right from wrong:

 

Let’s say the job ad wants these secretary skills: MS Office, answering phone calls, answering emails, efficiency.

 

Entry-Level Secretary Server Resume Sample [Experience]

Good Example

Temp Secretary, 2019

 

  • Worked as temp secretary in 11 firms.
  • Used MS Office to write 40+ documents.
  • Answered 15+ client phone calls per day.

 

Team Member

JC Penney

2015–2018

  • Answered 10+ customer emails per day.
  • Recognized by 3 managers for efficiency and pleasant attitude.
Bad Example

Retail Associate

JC Penney

2015–2018

  • Stocked shelves, provided customer service.
  • Ran register during busy times.

Also worked as temp secretary for 3 months.

 

No contest.

 

One of those school secretary resume examples is hirable.

 

It proves every skill they asked for.

 

Here’s a list of secretary skills to get you going:

 

Secretary Skills for a Resume

 

Hard Skills

Soft Skills

MS Office

Communication

Ability to Write Documents

Courtesy

Scheduling

Professionalism

Managing Calendars

Interpersonal Skills

Fast Typist

Time Management

Data Entry

Adaptability

Customer Relationships

Collaboration

Taking Messages

Detail Oriented

Answering Emails

Self-Motivated

Inventory Management

Accuracy

Expert Hint: Don’t have enough skills for your entry-level secretary resume? Consider getting certified by the American Society of Administrative Professionals.

4. Turn Boring Education to a Reason to Hire You

 

Does the education section of your resume matter?

 

After all, you’re a secretary, not an architect or an accountant.

 

Well here’s the thing—

 

You can pack more skills into your education section.

 

That can make employers notice you.

 

This secretary resume example does it right:

 

Secretary Resume Template—Education

Good Example

Education

 

BA, Liberal Arts, Bucknell University

2008–2012

  • Pursued a passion for bookkeeping study.
  • Excelled in writing and computer classes.
  • As volunteer student fundraiser, raised $20,000 through alumni calls.
  • Member, Campus Arts Board.

That shows bookkeeping, computer skills, and phone skills. Even the Arts Board membership shows teamwork.

 

Those all work great in a resume for secretary jobs.

 

5. Put “Other” Sections in Your Secretary Resume

 

There’s only one rule.

 

If you want the job, stand out.

 

But in a good way.

 

“Other” sections in your resume for secretaries can help.

 

Add one or two of these:

 

These unit secretary resume examples show how:

 

Secretary Resume—Extra Sections

Good Example

Skills Proficiency 

 

  • Typing Speed: 105 WPM, zero errors.
  • MS Office: Scored 93%+ on 3 Wise Owl Training assessments.
  • 10-Key Data Entry: 9,700 KPH.

 

Additional Activities 

 

  • ASAP Member (American Society of Administrative Professionals)
  • Weekly spin classes for self-care

 

Volunteer Work

 

  • Bookkeeper, Jemsen County Animal Shelter
  • Perform monthly outreach for local Habitat for Humanity chapter.
Bad Example

Additional Activities

 

  • Cooking
  • Yodeling

Perfect.

 

The first of those secretary resume examples shows you’re a pro.

 

Finally—

 

Write a cover letter. They’ll read your resume for secretary jobs so much more carefully if you do.

 

Key Points

 

For a secretary resume that gets you hired:

  • Use the secretarial resume template up top. It stands out like a Herman Miller in a room of folding chairs.
  • Put secretary achievements in your objective, experience, and education.
  • Add secretary skills from the job posting to your bullet points.
  • Add some “other” sections to show passion and more skills.

 

Got questions on how to write great resumes for secretary jobs? Not sure how to show secretary on a resume? Leave a comment. We’ll be happy to reply!

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Tom Gerencer
Career Writer at ResumeLab
Tom Gerencer is a career advice writer and a resume expert at ResumeLab. Tom has been featured on BBC News, NBC, The Economist, Business Insider, Fast Company, and dozens of other outlets. His insights, commentary, and articles reach over a million readers every month. With inside knowledge of key industry players and in-depth research, Tom helps job seekers with advice across all professions and career stages. Tom holds a degree in English from Colby College.

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