We surveyed US hiring decision-makers to find out if cover letters are still necessary and if *you* need one to land a job in 2020. Here’s what we found.
Your a black-belt in multitasking.
You serve on the front lines of communication for your company.
It makes sense the receptionist job opening you came across is perfect for you.
Match made in heaven. With a consistent track record of high customer service, you’re bound to impress as a new hire.
And it shows in your resume. Only one more step to land on the interview pile—a receptionist cover letter.
It can’t be a mediocre cover letter. You need a cover letter that helps you stand out from all other applications.
You’re in luck—this cover letter guide will put you on the right track.
In this article, you’ll find:
- Two sample receptionist cover letters: for experienced candidates and receptionists with no experience.
- Step-by-step tips on how to write a cover letter that will land you more interviews.
- A template you can copy, adjust, and have ready in 15 minutes.
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Let’s start by reading two receptionist cover letter examples. Try to think about what makes these receptionist cover letters so special.
1. Receptionist Cover Letter Examples
Meet Jason, the seasoned receptionist with some years of relevant professional experience.
Jason is applying for a medical receptionist job requiring experience in managing phone lines and responding to email or fax inquiries.
Take a look at his medical receptionist cover letter showing how great of a candidate he is:
Example #1: Mid-Level Receptionist Candidate
Jason V. Cross
Portsmouth, August 1, 2019
Head of Customer Experience
Charter CARE Health Partners
7 Waterman Ave
North Providence, RI 02911
As someone who recognizes Charter CARE Health Partners as the premier Health and Human Service Agency in the East Bay, I was thrilled to see an opening for a Medical Receptionist position with your company. With my 5+ years of experience as a receptionist, I am confident in my ability to provide accurate and timely communication to patients and visitors in a courteous and respectful manner for Charter CARE Health Partners.
In the job listing, you state that you’re looking for a skilled receptionist to be responsible for warmly greeting clients upon arrival, creating an inviting reception area, and entering data into your record system. In my current position with Lifespan, I ran the front desk of a 10 person primary care office and acted as a liaison between physician and patient walk-ins requiring immediate appointments. I also created an automated system to update how we schedule appointments and transportation for patients. My automation process cut down on missed visits and overbooking by 40%. I’m sure this experience will result in similar results for Charter CARE Health Partners.
I am impressed with the quality of the care you provide your patients and the atmosphere you create in your offices. Being part of your team and continuing to help with this mission would be a dream opportunity for my career development.
Can we schedule a meeting or a call to discuss solutions for optimizing reception processes at Charter CARE Health Partners while retaining your client satisfaction metrics?
Jason V. Cross
Wow, don’t we all need a Jason in our lives! He’s convincing!
Did this example dishearten you? Do you think you can’t get a receptionist job because you aren’t able to point to much experience?
Even if you aren’t an experienced candidate for that industry, your receptionist cover letter will turn the hiring manager’s head. Make the hiring manager think:
“I like how this person wants to grow in their position. She seems like a go-getter. Go and get her an interview, stat!”
Let’s take a look at another great receptionist cover letter. Meet Megan. Megan is applying for an entry-level receptionist job that requires good organizational skills.
But Megan hasn’t had a receptionist job before.
Still—she’ll cruise to the next stage of the hiring process. Why? Because she shows how she has the necessary transferable skills to be a great employee in her receptionist cover letter.
Example #2: Entry-Level Receptionist Candidate (No Experience)
837 Pinewood Drive
Chicago, 2 August 2019
Head of Human Resources
Boys & Girls Clubs of Chicago
Chicago, IL 60612
Dear Ms. Stanley:
As a highly-dedicated college senior with strong organizational skills, resourcefulness and attention to detail, I would like to apply for the position of Receptionist with the Boys & Girls Clubs of Chicago. I have been an active member of the Boys & Girls Clubs of Chicago for many years as a teenager and am committed to providing outstanding general office support.
In the job ad you posted on Indeed, you say you’re searching for candidates who demonstrate initiative, resourcefulness, and problem-solving skills. During my studies, as a volunteer, I co-organized ten food drives for veterans at different venues around Chicago and was responsible for planning, organizing, and registering guests. It was an atmosphere where you needed to come up with quick solutions to difficult problems that would arise.
During my studies, as a volunteer, I co-organized five student conferences at external venues and was responsible for managing the accommodation and transportation, as well as registering guests. It was a very fast-paced work with a lot of unknowns to take into account. I am positive this experience has prepared me for working in a receptionist role at Boys & Girls Clubs of Chicago. I’m looking to use my communication and organizational skills that I developed through volunteering to help you improve your customer happiness scores.
I would greatly appreciate the opportunity to further discuss your team’s objectives and demonstrate how my problem-solving, communication, and organizational skills, combined with my time as a member of the Boys & Girls Clubs of Chicago, can translate into excellence for your organization.
There you have it. Two pitch-perfect examples of cover letters for receptionists.
Now is the time to make an equally great cover letter for you. Let’s do a step-by-step walkthrough on what needs to be done.
And don’t worry if you need to finish your cover letter in five minutes. You’ll get a fill-in-the-blank template for each part of your receptionist cover letter. Just enter your information and you’ll be good to go.
Don’t have a resume ready yet? Check out our guide here: Resume 101—How to Write a Resume [Templates and 25+ Examples]
2. How to Write a Cover Letter for Receptionist Jobs Step by Step (Template)
Here’s how to write a job-winning receptionist cover letter:
1. Follow the Rules of Business Cover Letter Formatting
You want to make a good first impression with your receptionist cover letter. Show how you’re detail-oriented, professional, organized, and, of course, your knowledge of the business etiquette.
Follow these the key rules for formatting your cover letter:
- Left-align all contents, don’t use justification.
- Set 1-inch margins on all 4 sides.
- Choose an elegant, readable font—go with one of the classics. Arial, Georgia, Verdana, Tahoma, or Helvetica.
- Use 1.15 line spacing.
- Go with a single page. Never let your cover letter spill over to the next page.
Expert Hint: According to this report by Glance, one negative customer experience is offset by 12 positive customer experiences. Your well-formatted job applications need to provide a perfect reader experience. One screw up is all it takes— you won’t get those 12 extra chances.
2. Make a Professional Receptionist Cover Letter Header with Contact Information
What’s the most important takeaway about your receptionist cover letter header? Make sure it’s identical to the one on your resume.
Your header should include: your full name, job title, and contact details—in that order.
Right below the header on your receptionist cover letter, put the city, date and the inside address of the hiring manager.
Maybe your typography and design skills aren’t up to par. Simply left-align all the contents.
Use this template:
Receptionist Cover Letter Header Template
[ Your Full Name]
[ Your Job Title ] (Optional)
[ Phone Number ]
[ Email Address ]
[ LinkedIn Profile ]
[ City and Date ]
[ Hiring Manager’s Full Name ]
[ Hiring Manager’s Position, e.g. Customer Service Team Leader ]
[ Company Name ]
[ Company Street Address ]
[ City and Zip Code ]
Double your impact with a matching resume and cover letter combo. Use our cover letter builder and make your application documents pop out.
Want to try a different look? There’s 18 more. A single click will give your document a total makeover. Pick a cover letter template here.
3. Introduce Yourself and Identify the Job to Which You’re Applying
You need to do one thing with the first paragraph of a receptionist cover letter:
Signal to the hiring manager your cover letter is relevant for the position.
Your greeting should begin by addressing the hiring manager by name in your greeting. Do your homework and figure out who the hiring manager is. Not sure if you found the right manager online? Show initiative and call the front desk to ask.
Start the cover letter by detailing the job you’re applying for and explain how your skills are transferable to ensure you’re a good fit.
Use this template as a reference. Just fill in the blanks with your information.
Receptionist Cover Letter Sample: Introduction
Dear [Hiring Manager’s Name]:
When I found the job listing for the position of Receptionist with [Target Company Name], I was thrilled. As a receptionist with [number of years] years of professional experience, highly skilled in [data analysis/critical thinking/problem solving/Jira Service Desk/MS Excel/other relevant skills you have] I’m sure I can help your team with the upcoming challenges.
Expert Hint: Want to validate your great customer service skills and become more valuable a hire? Get certified! The most prestigious industry certifications are offered by the National Association of Professional Receptionists. It signals how valuable you are and solid credibility.
4. Emphasize Your Relevant Strengths
The receptionist job you’re targeting has a set of requirements to meet. Show how you match with the second paragraph of your receptionist cover letter.
Specify how you will be successful at your new position. Select a few key requirements listed in the job description and link it to your past duties and achievements with examples to show how you’ll meet all new challenges.
See this fill-in-the-blank example.
Cover Letter for a Receptionist: Middle Paragraph
In the job listing, you state that you need a Receptionist experienced in [refer to the requirements of the job]. In my most recent position with [Name of Your Current or Most Recent Company] I have succeeded in [responsibilities, duties, or projects you’ve successfully completed, supported by metrics, if possible]. I strongly believe my expertise will translate into similar results for [Target Company Name].
Expert Hint: Did you know U.S. companies lose more than $62 billion annually due to poor customer service? If you implemented any cost-saving solutions in your previous receptionist job, then make sure to mention them in your receptionist cover letter!
5. Describe Why You Want In
A compliment makes someone’s day. Drop one or two of them in the third paragraph of your receptionist cover letter.
Yes, they want an employee who manages their receptionist duties well. But they also want an employee who enjoys their job—it’s less of a risk for them to onboard you and hope you don’t leave.
Show them they are special. You are choosing this job more than any other job out there. Highlight this.
Need help? Use this template:
Receptionist Cover Letter Example: Your Motivation
I love the fact that, at [Target Company Name], you focus all your customer service activities on [something you genuinely admire about the company]. Your values and mission perfectly reflect my professional beliefs. Joining your team would be a dream opportunity for me to grow and develop my key skills while providing customer service excellence for [Target Company Name].
6. End with a Clear Call to Action and a Proper Sign-Off
To end your cover letter, propose a meeting in person or a call. Affirm your offer. Tell them you’d love the opportunity to meet and discuss how you’ll help make the team better.
Use this sample receptionist cover letter closing as a reference:
Sample Cover Letter for Receptionist: Call to Action & Formal Closing
Can we schedule a call or a meeting to discuss how my skills can help [Target Company Name] achieve all your KPIs in the upcoming months?
[Digital Copy of Your Handwritten Signature]
[Your Full Name]
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Do the following when writing a cover letter for reception jobs:
- Greet the hiring manager directly in the cover letter.
- Introduce yourself, specify which position you’re applying to and list your key strengths in the introduction.
- Match the requirements of the job with your relevant achievements and show them how you’ll help meet the company’s upcoming challenges.
- Make it clear why you want to join the company.
- End with a call to action—request a meeting or a call.
Got any questions? Need further help with writing your covering letter for receptionist jobs? Let me know in the comments, I’ll be more than happy to help!