Account Manager Resume—Examples and 25+ Writing Tips

You know how to nurture those key relationships and you sell like Joe Girard. Let the sales director know how great you are with a top-notch account manager resume.

Christian Eilers, CPRW
Christian Eilers, CPRW
Account Manager Resume—Examples and 25+ Writing Tips

From serving as the lead point of contact to negotiating contracts to maintaining long-term relationships, you’re the company’s ambassador and strategic liaison.

 

And, you know you’d make the best account manager they’ve ever hired.

 

But— 

 

The director of sales isn’t aware of how well you’ll do compared with the other applicants.

 

Yet.

 

Prove you’re hot stuff with the best resume for account manager jobs they’ve ever witnessed.

 

It’s not hard at all.

 

In this guide:

  • The best account manager resume sample to get those sales jobs.
  • How to target the resume to the account management job description.
  • How to write resumes for account managers that score sales interviews.
  • Tips and examples to improve your chances of landing account management jobs.

 

sample resume example

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Account Manager Resume Sample You Can Copy and Use

 

Ellen Lovell

Account Manager

ellen.lovell@gmail.com

415-279-0413

linkedin.com/in/ellenlovell

 

Summary of Qualifications

 

Customer-oriented account manager with 3+ years of experience overseeing 25+ medium and large clients and successfully managing client relationships. Certified Business Relationship Manager (CBRM). Skilled with Salesforce and Zoho CRM. 100% client satisfaction for 3 straight years. Seeking to leverage 35% year-over-year revenue increase and proven track record to become the key account manager at TGT Technologies.

 

Work Experience

 

Sales Account Manager
August 2016–October 2019
Century 25 Equipment, Concord, CA

Key Qualifications & Responsibilities

  • Managed the accounts of 25+ medium and large business clients.
  • Built and maintained new and existing relationships assigned by the account executive.
  • Ensured timely response, support, and product delivery for each and every sale.
  • Prepared reports and forecast models for future quarters based on past sales performance.
  • Mentored, trained, and onboarded junior account managers and account management interns, as necessary.

Key Achievements

  • Increased revenue by 35% or more year-over-year for 3 years straight.
  • Maintained a 100% Net Promoter Score (NPS) rating during the entire span of employment.

 

Junior Account Manager
March 2015–July 2016
The Primetime Agency, Pleasant Hill, CA

Key Qualifications & Responsibilities

  • Assisted key account manager and senior account managers in administering large advertising accounts. 
  • Helped maintain positive, productive, and profitable client relationships.
  • Managed 5 small client accounts with sales between $5K and $25K per year.
  • Collaborated with other departments to increase sales, locate new clients, and communicate with all stakeholders.

 

Education

 

Bachelor's in Business Administration

University of Florida, Warrington College of Business Administration, Gainesville, FL

Graduation: 2015

Relevant Coursework: Managerial Accounting, Operations Management, Business Account Management, Macroeconomics, Microeconomics, Financial Management, Business Communication Skills, Organizational Behavior, Client Relationship Management.

 

Key Skills

 

  • Personable & Friendly Demeanor
  • Sales & Negotiation Skills
  • CRM Software (e.g., Salesforce, HubSpot)
  • Excellent Communication
  • Conflict Resolution
  • Client Relationship Maintenance

 

Certifications

 

  • Certified Business Relationship Manager (CBRM)
  • NAHU Benefits Account Manager Certification (BAMC)

 

Memberships

 

  • Strategic Account Management Association (SAMA)

 

Languages

 

  • Dutch: Beginner’s Proficiency

 

Also, check out these resume examples related to account management:

 

Alright— 

 

This is how to write an account manager resume:

 

1. Format the Account Manager Resume Template

 

Wanna know what loses the sales director’s trust before they even read your resume?

 

A poorly-formatted resume.

 

So—

 

Here’s how to format an account manager resume template in a way they’ll love:

  • Use a reverse-chronological resume structure, which emphasizes the most recent items first for maximum impact.
  • Leave a border of about 1 inch around all 4 sides of the document.
  • Pick a legible resume font for the text in your resume so it’s immediately easy for the sales director to read.
  • Include only relevant material in each resume section—delete anything else.
  • Export your resume in PDF format. Some Microsoft Word docs act finicky on certain devices, whereas PDFs look great anywhere. 

 

2. Start with an Account Manager Resume Objective or Summary

 

When you get handed a new lead, that first discovery call and pitch sets the tone for the rest of your relationship with the client.

 

Same on a resume.

 

Here, though, that opening pitch is known as a resume summary or resume objective.

 

Do you have years of experience as an account manager?

 

Select the career summary

 

An account manager resume summary statement introduces you with a few impressive details, such as your experience, closing skills, and background. To intrigue the reader to continue, it adds in achievements with numbers, thus proving you’re as awesome as you say.

 

Here are two account manager resumes examples of summary paragraphs:

 

Account Manager Resume Examples—Summary  

Good Example
Client-centric senior account manager with over 5 years’ experience managing 15+ large accounts (>$100K/year). Strategic Client Relationship Manager (SCRM). 98% customer happiness rating for 5 years in a row. Seeking to leverage 45% growth in revenue for 5 straight years to become the key account manager at SDL Group.
Bad Example
Established and successful sales account manager seeking a lateral position in account management for advertising, insurance, or equipment sales. Knowledgeable with CRM software, managing portfolios, and meeting deadlines.

See what makes them different?

 

Always target resumes to a specific job ad. That second one is so generic it could be sent anywhere. It shows laziness and that you couldn’t care much less.

 

Also, use quantifiable sales achievements to showcase your expertise with proof. Those numbers will easily let them calculate your sales potential with them.

 

Now— 

 

What if this is your first time applying to an account management job?

 

No problem.

 

This time, select the career objective

 

The account manager resume objective wins the hiring manager over with a statement of your career ambitions and goals. And, though you’re coming from a different field, still include numbered accomplishments to highlight relevant skills and achievements.

 

Here are two junior account manager resume examples of objective paragraphs:

 

Account Manager Resumes Objective

Good Example
Personable customer service representative with 2+ years of experience providing customer support, maintaining high standards of excellence, and upselling clients with recent product versions. Achieved and maintained a 97% customer happiness score. Seeking to leverage handling of 25+ customers per day to become the junior account manager at Selenium Distribution.
Bad Example
As a former customer service representative, I’m seeking a position in sales, either in investment accounts, insurance sales, or SaaS distribution. I am a fast typer, skilled with Microsoft Office, and friendly on the phone.

Just like before, always remember to personalize your resume to one specific company and job offer. Likewise, include numbered wins to maximize your shot at scoring an interview.

Expert Hint: Having a hard time getting that intro paragraph started? Write it last. Many people find that completing the other resume sections first allow them to breeze through the resume heading statement later.

3. Craft a Powerful Account Manager Job Description and Skills Section

 

This is the part where you either put dollar signs in their eyes or make their eyes glaze over— 

 

The employment history part of a resume.

 

So— 

 

Here’s how to talk up your past experience:

  • Go reverse-chronologically, meaning your most recent job goes at the top.
  • List your job title, the span of time you were employed, the company’s name, and their city and state.
  • Follow that with a bullet-point list of job responsibilities. Make them as relevant to your prospective account manager job as possible.
  • Include quantifiable achievements so they can get an easy understanding of just how talented you are.

 

Let’s see some account management job descriptions out in the wild:

 

Account Manager Job Description for Resume Examples

Good Example

National Account Manager
April 2014–July 2018
Krauthammer & Matheson, Walnut Creek, CA

Key Qualifications & Responsibilities

  • Managed 25+ large, strategic client accounts at the national level.
  • Maintained profitable and friendly client relationships with all assigned accounts.
  • Supported each sale with personalized support, customer service, and follow-up.
  • Created forecast reports and models in cooperation with the sales team.

Key Achievements

  • Improved sales revenue by 42% ($1.5M+) over a period of 3 years.
Bad Example

Technical Account Manager

April 2014–July 2018
Krauthammer & Matheson, Walnut Creek, CA

Key Qualifications & Responsibilities

  • Provided technical support.
  • Managed numerous client accounts.
  • Mentored junior account managers.
  • Prepared detailed reports.

See the differences?

 

A great work history section on an account supervisor resume is detailed, relevant, and, most importantly, includes achievements with numbers.

 

One’s churn, while the other is cha-ching.

 

Next up— 

 

Time to include a resume skills list to achieve employer engagement.

 

Here is a sample list of account manager skills for a resume:

 

20+ Account Manager Skills & Proficiencies for a Resume

 

  • Friendly & Diplomatic
  • Sales & Marketing Skills
  • Negotiation Skills
  • CRM Software (e.g., Salesforce, HubSpot, Zoho, Freshsales, Pipedrive)
  • Excellent Communication & Listening Skills
  • Problem Solving & Conflict Resolution
  • Client Relationship Maintenance
  • Technical Skills
  • Microsoft Office / Google Docs
  • Accounting & Finance Software
  • Maximizing Average Contract Value (ACV)
  • Optimizing Average Selling Price (ASP)
  • Organizational Skills
  • Creative Thinking
  • Relationship Business Management (RBM)
  • Interpersonal Skills
  • Collaborative Skills
  • Exceeding Key Performance Indicators (KPIs)
  • Spreadsheets & Reporting
  • Time Management
  • Multitasking Skills
  • Humor
  • Analytics Software
  • Phone Calls & Emails

 

Don’t just export this list and plop it right down into your account manager resume, however.

 

That would be as ridiculous as expecting great leads from a $5 eBay client list.

 

Instead— 

 

Return to the account manager employment offer’s job responsibilities section. These give you the particular keywords to add to a resume. Then, if you have a skill listed, put that on your resume skills list.

 

That’s strategic optimization, for sure.

If the job description is looking for someone with Salesforce experience, make sure the keyword "Salesforce" is somewhere in your resume.

 

Expert Hint: Employment of advertising, promotions, and marketing account managers are expected to increase by 8% between 2018 and 2028. To beat those 21,800 other job applicants, make sure your account manager skills list is on fleek.

4. Turn Your Education Section Into a Reason to Hire You

 

Want to make sure you get the Fair Market Value (FMV) when you talk paycheck?

 

Don’t neglect the education section on your account director resume.

 

Here’s how easy it is:

 

Account Manager Resume Example of Education Section

Good Example

Bachelor of Arts in Business Administration

Rutgers Business School, New Brunswick, NJ

Graduation: 2017

Relevant Coursework: Applied Business Statistics, Organizational Behavior, Strategic Account Management, Management Information Systems, Project Management, Managerial Accounting Decisions, Business Communications, Application of Quantitative Methods in Business.

Here are the rules to follow when adding your educational background:

  • Start with the degree or major name at the top.
  • Next, list the name of the school, the city, and the state.
  • Follow that with the year of your completion (or expected year of graduation).
  • Finally, add anything relevant to the account management job, such as classes, academic awards, or projects.

If you’ve completed a college degree, omit your high school. Otherwise, add high school as a secondary entry on your insurance or advertising account executive resume.

Expert Hint: Is your academic history more impressive than your job background, for now? In this case, switch places so the education section is on top—you always want to give the sales director or HR manager the most impactful and important things first. 

5. Round Out Your Account Management Resume With a Few Extras

 

Want to earn some bonus points?

 

Give the employer a kicker by including extra sections on your sales or national account manager resume.

 

These additional resume sections get you noticed by allowing the hiring manager to get the full picture about you. Others will fall short when they include only the core resume sections from above.

 

Here are a few great options:

 

Certificates & Licenses

 

  • Business Relationship Management Professional (BRMP)
  • Certified Key Account Executive (CKAE)
  • ISM Level 5 Certificate in Sales and Account Management (Oxford)
  • Certified Control Account Manager (CCAM)
  • Key Account Management Certificate (NEOMA)

 

Sales Organizations & Associations

 

  • The Strategic Account Management Association (SAMA)
  • The Association for Key Account Management (AKAM)

 

Relevant Interests

 

  • Attending Conferences
  • Reading Marketing Books

 

Foreign Language Proficiency

 

  • Japanese: Native Proficiency
  • Telugu: Professional Working Proficiency
  • Italian: Intermediate Proficiency
  • Gujarati: Basic Conversational Proficiency

Expert Hint: The best “extra section” you can include is to attach an account manager cover letter with your resume. Attaching a cover letter lets the company get the full story, and you can use it to explain employment gaps, show enthusiasm, and display passion for sales. 

Key Points

 

That wasn’t so bad, right?

 

Let’s go over it once more— 

 

Here’s how to write a resume for account management jobs:

  • Format the junior or senior account manager resume template for easy readability. 
  • Open the resume with a compelling summary or objective statement, depending on your account management experience.
  • Document your work history, starting with your most recent job first. 
  • Add a few choice skills using resume keywords found in the job description.
  • Include an education section highlighting any coursework or awards relevant to an account manager job.
  • Incorporate additional resume sections, such as sales certifications or management memberships, to increase your unique selling proposition.
  • Always include an account management cover letter attached to your job application.

 

Now that’s a resume that’s sure to get you right of first refusal to the job interview!

 

Got any questions on writing account manager resumes? Need help organizing your account manager job description resume section or coming up with sales accomplishments? Let’s chat below in the comment area, and thanks for reading!

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Christian Eilers, CPRW
Christian Eilers, CPRW
Certified Professional Résumé Writer, Career Expert
Christian Eilers, a Certified Professional Résumé Writer (CPRW), is a resume expert and a career advice writer at ResumeLab. His insights and career guides have been published by Business Insider, FitSmallBusiness, Business News Daily, OppLoans, First for Women, and UpJourney, among others. Christian offers comprehensive advice on career development and each step of the job search, from start to finish and beyond. His guides cover looking for new jobs, sending application documents such as resumes and cover letters, acing interview questions, and settling into the new position. Since 2017, he has written over 200 in-depth, meticulously-researched career advice articles in collaboration with the most renowned career experts in the world. Hundreds of thousands of readers visit Christian’s articles each month. Christian majored in Communication & Culture, Anthropology at the City University of New York. In his spare time, he enjoys traveling and learning about cultures and traditions from around the world.

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