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Supervisor Resume—Examples, Skills, Job Description & Tips

Supervisors have to lead from behind by recruiting, training, scheduling, and coaching employees. Show your leadership skills are worth hiring with this supervisor resume sample.

Tom Gerencer
Career Writer at ResumeLab
Supervisor Resume—Examples, Skills, Job Description & Tips

Caution.

 

To get hired, your supervisor resume must do one thing—

 

Show a track record of leadership success.

 

Don’t sweat it. We’ll go through the key success factors to move you from good to great.

 

In this guide:

  • A supervisor resume sample better than most.
  • How to write a resume for supervisors that gets interviews.
  • How to make a supervisor job description for resumes they’ll notice.
  • Why you can’t just list supervisor skills (and what to do instead).

 

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supervisor resume example

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Could you be more than “just” a supervisor? See our guides:

 

 

Haven't found what you're looking for? Check all our Resume Samples.

 

Are you new to supervisor jobs? See this guide:

 

Now__

 

Supervisor Resume Sample You Can Copy and Use

 

Layla Sjoberg

Operations Supervisor

 

Personal Info

 

Phone: 734-296-5429

Email: laylasjoberg@gmail.com

linkedin.com/in/laylasjoberg

twitter.com/laylasjoberg

 

Summary

 

Engaging supervisor with 5+ years of experience. Seeking to serve employees and customers at Chatauga Human Capital, Inc. At PPP, built team of 30+ call center employees, handling accounts worth $100M per year in revenue. Held team turnover to historical low of 20% annually. Drove direct reports to exceed KPIs by 12% average.

 

Experience

 

Operations Supervisor

Purple People Power Inc.

2014–2019

  • Recruited, onboarded, trained, and supervised team of 30+ operations employees in call center with 1,000+ calls per hour.
  • Led customer service team responsible for managing client accounts worth $100M in annual revenue.
  • Through communication and creating targeted incentive programs, held turnover to company historical low of 20% per year.
  • Performed quarterly reviews of 30+ employees, driving team members to exceed KPIs by an average of 12%.

 

Customer Service Representative

MLA Systems International

2013–2014

  • Facilitated onboarding and training of 15 new hires.
  • Mentored 10 new hires, achieving 95% adherence to KPIs.
  • Created weekly employee work schedules.

 

Education

 

BA Business Management, Central Michigan University

2009–2013

  • Excelled in business management classes.
  • Led 2 student teams of 5 employees each to create business administration projects that scored in the top 3% against peers.

 

Relevant Coursework

 

  • Organizational behavior - 4.0 GPA
  • Human resources management - 4.0 GPA
  • Ethics - 4.0 GPA

 

Certifications

 

  • Contact Center Training Supervisor Certification
  • ICMI Certification of Sales Excellence

 

Additional Activities

 

  • Weekly volunteer, Cass County Animal Shelter.
  • Avid trail runner.

 

Hard Skills: Organizational behavior, recruiting, training, quarterly reviews

 

Soft Skills: Leadership, interpersonal skills, communication, collaboration

  

Here’s how to write a standout supervisor resume:

 

1. Select the Right Supervisor Resume Format

 

Make a solid first impression.

 

To do it, create a great looking supervisor resume.

 

Choose the reverse-chronological resume layout. Employers like that resume format because it paints a picture of your recent achievements.

 

Complete it with these tips:

 

Supervisor Resume Format

 

  • Use a resume font like 10–12pt Arial or Times New Roman.
  • Set one-inch margins.
  • Begin with your latest job.
  • For resume sections, use Heading, Summary, Experience, Education, and Skills.
  • Make it inviting by injecting white space.
  • Stick to a 1-page resume length unless you’ve got 7+ years of experience.
  • Send a PDF resume. Those hold up well no matter where they’re viewed.

Expert Hint: 39% of employees say their supervisors don’t keep promises. Don’t lie on your resume for supervisor jobs. Liars make “bad bosses” who torpedo productivity.

2. Write a Supervisor Resume Objective or Summary

 

Start with why.

 

To stand out, make a highly effective resume objectiveresume summary or summary of qualifications

 

It’s a critical success factor for your supervisor resume.

 

Include:

 

  1. An adjective (engaging, personable)
  2. “supervisor”
  3. Years of experience (4+, 8+)
  4. What you’ll do, and who for (serve employees and customers at CHC Inc.)
  5. Best supervisor moments (built team of 30+...)

 

Place it after the header, but—

 

Make it last so you don’t grope for what to say.

 

See these supervisor resume examples:

 

Supervisor Resume Summary—Example

Good Example
Engaging supervisor with 5+ years of experience. Seeking to serve employees and customers at Chatauga Human Capital, Inc. At PPP, built team of 30+ call center employees, handling accounts worth $100M per year in revenue. Held team turnover to historical low of 20% annually. Drove direct reports to exceed KPIs by 12% average.
Bad ExampleExperienced supervisor, skilled in leadership and building and managing teams. Strong skill set in training and recruiting. Established track record in collaboration and conducting performance reviews. An approachable leader who can drive teams to meet organizational goals.

The second of those supervisor resume samples is generic. The first says what, where, and how much.

 

That’s convincing.

 

Do likewise with a resume for supervisors with no experience.

 

See this sample entry-level resume for supervisor jobs:

 

Entry-Level Supervisor Resume Objective

Good Example
Entry-level supervisor, skilled in scheduling, onboarding, training, and mentoring. As customer service representative for MLA Systems International, onboarded, trained, and mentored 15 new hires, driving KPI attainment of 95%. Created weekly work schedules for 30+ employees.
Bad Example
Entry-level supervisor. Have only worked as a line-level employee to date, but I did handle several supervisor responsibilities. Recognized for strong leadership and communication skills. A personable leader who can drive teams to success.

The first of those supervisor resume examples sounds capable. The second could be copied from the company handbook.

Expert Hint: Most organizations are half as productive as they could be, thanks to poor leadership. You must show productivity in your resume summary for supervisor jobs.

The ResumeLab builder is more than looks. Get specific content to boost your chances of getting the job. Add job descriptions, bullet points, and skills. Easy. Improve your resume in our resume builder now.

 

CREATE YOUR RESUME NOW

 

create your resume now

 

Nail it all with a splash of color, choose a clean font, highlight your skills in just a few clicks. You’re the perfect candidate and we’ll prove it. Use the ResumeLab builder now.

 

3. Onboard Your Supervisor Job Description and Skills Section

 

What supervisor skills should go in a resume?

 

Employers respect hard and soft supervisor skills like these:

 

List of Supervisor Skills for Resumes

 

Hard Skills

Soft Skills

Scheduling

Leadership

Recruiting

Collaboration

Training

Communication

Onboarding

Interpersonal Skills

Mentoring

Fairness

Quarterly or Annual Reviews

Problem Solving

Conflict Resolution

Time Management

Assigning Tasks

Stress Management

Tracking Employee Progress

Negotiation

Enforcing Regulations

Detail Oriented

 

But—

 

Don’t use them all! That looks like fudging.

 

Target your resume instead.

 

To write a supervisor job description for resumes:

 

  1. Go through the job ad for the best resume skills.
  2. Write bullet points that include those resume keywords.
  3. Add numbers to prove your skill level isn’t paltry.

 

Let’s say the job you want needs these supervisor skills: training, leadership, communication, quarterly reviews.

 

Check out these supervisor resume samples:

 

Supervisor Job Description for a Resume [Sample]

Good Example

Experience

 

Operations Supervisor

Purple People Power Inc.

2014–2019

  • Recruited, onboarded, trained, and supervised team of 30+ operations employees in call center with 1,000+ calls per hour.
  • Led customer service team responsible for managing client accounts worth $100M in annual revenue.
  • Through communication and creating targeted incentive programs, held turnover to company historical low of 20% per year.
  • Performed quarterly reviews of 30+ employees, driving team members to exceed KPIs by an average of 12%.
Bad Example
  • Recruited and onboarded team of operations employees in busy call center.
  • Responsible for managing customer service teams that handled client accounts.
  • Met or exceeded assigned quarterly division goals.
  • Successfully developed, communicated, and managed new section-wide procedures and processes.

Big difference.

 

The first of our supervisor resume examples lists all four skills they need. Numbers like 30+ and $100M make it sizzle.

 

But—

 

Are you writing an entry-level resume for a job?

 

Pretend they advertised for supervisor skills like training, mentoring, and scheduling.

 

See these sample resume job descriptions for supervisors with no experience:

 

Entry-Level Supervisor Resume Job Description [Sample]

Good Example

Customer Service Representative

MLA Systems International

2013–2014

  • Facilitated onboarding and training of 15 new hires.
  • Mentored 10 new hires, achieving 95% adherence to KPIs.
  • Created weekly employee work schedules.
Bad Example

Customer Service Representative 

MLA Systems International

2013–2014

  • Handled multiple calls per hour in busy call center.
  • Provided high-level customer service, resulting in overwhelmingly positive customer reviews.
  • Scored high rate of upsells and cross-sells on all incoming calls.

The first of those entry-level supervisor resume examples lists training, mentoring, and scheduling as ordered. Numbers like 15, 10, and 95% add weight to your argument.

 

4. Write a Solid Education Section

 

Supervisors don’t need doctoral degrees.

 

But the education section of a resume for supervisor jobs should show primal leadership.

 

This supervisor duties resume sample shows how:

 

Supervisor Resume Example—Education

Good Example

Education

 

BA Business Management, Central Michigan University

2009–2013

  • Excelled in business management classes.
  • Led 2 student teams of 5 employees each to create business administration projects that scored in the top 3% against peers.

 

Relevant Coursework

 

  • Organizational behavior - 4.0 GPA
  • Human resources management - 4.0 GPA
  • Ethics - 4.0 GPA

What’s great about that supervisor resume education section?

 

It shows leadership and other supervisor skills—not just a degree.

 

But—

 

Does it need to be so long?

 

Nope. If you’ve got plenty of great work achievements to add on your resume, shorten it.

 

5. Add Extras to Your Supervisor Resume

 

Who would you rather hire?

 

Someone with “experience and education?” Or—

 

An employee who shows energy and passion?

 

Add some “extra” supervisor resume sections to stand out.

 

Try 1–2 of these additional resume items:

 

See these supervisors resume examples:

 

Supervisor Resume—Extra Sections

Good Example

Certifications

 

  • Contact Center Training Supervisor Certification
  • ICMI Certification of Sales Excellence

 

Additional Activities

 

  • Weekly volunteer, Cass County Animal Shelter.
  • Avid trail runner.
Bad Example

Additional Activities

 

  • Swimming
  • Sailing

See the difference?

 

The first of those supervisor resume examples shows passion.

 

Do you need certifications? Nope. But they help distinguish an entry-level resume for supervisor jobs.

Expert Hint: Write a cover letter for your resume for supervisor jobs. Spend most of the page talking up the company and job. Spend a little on why and how you fit.

Double your impact with a matching resume and cover letter combo. Use our cover letter builder and make your application documents pop out.

 

CREATE YOUR COVER LETTER NOW

 

create your cover letter now

 

Want to try a different look? There’s 18 more. A single click will give your document a total makeover. Pick a cover letter template here.

 

Key Points

 

Here’s how to write a supervisor resume:

  • Use the supervisor resume template up top. The reverse-chronological format lets you show your best supervisor moments.
  • Include supervisor duties and resume skills like training or conducting quarterly reviews. But show productivity to land interviews.
  • Create a supervisor summary after your header. Put the best parts of your resume for supervisor jobs in it.
  • Create “extra” resume sections that show energy and passion.

 

Got questions on how to write great resumes for supervisor jobs? Not sure how to put supervisor on a resume? Leave a comment. We’ll be happy to reply! 

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Tom Gerencer
Tom Gerencer is a career advice writer and a resume expert at ResumeLab. Tom has been featured on BBC News, NBC, The Economist, Business Insider, Fast Company, and dozens of other outlets. His insights, commentary, and articles reach over a million readers every month. With inside knowledge of key industry players and in-depth research, Tom helps job seekers with advice across all professions and career stages. Tom holds a degree in English from Colby College.

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