Case Manager Resume—Sample, Skills + Entry Level Objective

Many case manager resumes are non-starters. And first impressions are everything—

You need your case manager resume to look the part at arm’s length: 

To grab their attention from the get-go and to show you’ve got what it takes to improve people’s lives with your tailored service plans. All while managing a large caseload and treating your charges with empathy and compassion. 

The good news? Your resume for a case manager position can easily do all this.

In this guide:

• A case manager resume example better than most.
• How to create the perfect case manager job description for resumes.
• How to write a resume for case manager jobs that stands out.
• Expert tips and examples to boost your chances of landing a case manager job.
• Which case manager resume skills get you hired, and how to show them.

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Just getting started or thinking of starting over? Looking for other ways to help people, like through a career in nursing? These are just some of our guides:

• Camp Counselor Resume Examples
• Caregiver Resume Guide
• Certified Nursing Assistant Resume
• LPN Resume Samples
• Medical Assistant Resume
• Medical School Resume Example
• New Grad Nursing (RN) Resume Example
• Nurse Practitioner Resume
• Nursing Resume
• Nursing Student Resume Sample
• Paramedic / EMT Resume Guide

Case Manager Resume Example

Case managers work in a variety of settings, such as hospitals, social service agencies, rehabilitation centers, and mental health facilities. They coordinate and oversee the care of people who need assistance in managing their health, well-being, and daily lives.

Now here’s how to write a case manager resume they’ll love:

1. Choose the Best Case Manager Resume Format

Imagine:

The hiring manager holds your resume at arm’s length, squints a little, scans left to right, top to bottom, back to the top. Shrugs and drops it in the recycle pile.

Why?

It was cramped and in a weird order, she just couldn’t get any traction. With 40 other applications coming in just this week and a bunch of other time-sensitive responsibilities, she doesn’t have time for this.

Make your resume format clean, airy, and easy to grasp—just like you do every day with your care plans. Here’s how:

Case Manager Resume Format

• Use the right resume layout for your circumstances. For case managers, the chronological resume works best. 
• Choose a readable resume font for your layout. Classics like Arial, Calibri, or Helvetica are always a good choice. Set your font size to 11–12 points. 
• Leave all four of your resume margins at one inch and include lots of white space to make your resume more readable. 
• Keep the length of your document in check. Should a resume be one page, and one page only? For most case workers, the answer is yes. A two-page resume is OK, but only if you have 10+ years of relevant experience and enough achievements to fill both pages. 
• Include the necessary resume sections. Your resume should contain the following (in this order): Resume heading, Profile (Summary or Objective), Experience, Education, and Skills. Add one or two extra sections for bonus points (more on those later). 

All done? Great! Your last consideration here is what file format to choose. Should you submit a PDF resume every time? 

PDF files work best for preserving your formatting. But some employers check resumes with Applicant Tracking Systems (ATSs) that can’t handle PDF too well.

So—

Always check the job ad to see if there’s a preferred file format. If it’s not specified, go with a PDF (but still don't forget to use an ATS resume template).

2. Begin With a Compelling Case Manager Resume Objective or Summary

How should you start a resume for a case manager job?

By inspiring confidence, introducing yourself, and showing what you have to offer.

Your resume profile is where you do this, in one of two ways: Have one or more years’ experience working as a case manager? Then do it with a resume summary.

Use:

1. One adjective (empathetic, conscientious, friendly)
2. Job title (Case Manager)
3. Years of experience (4+, 6+)
4. How you’ll contribute (provide excellent support to clients)
5. Two or three of your most relevant achievements (counseled 120+ clients, developed mentoring program that helped 40+ families)

These case manager resume summary statement examples show how:

Case Manager Resume Examples—Resume Summary

Proactive case manager with 4+ years’ experience working with clients of all ages as well as families. At the Sunnyvale Clinic, reduced average length-of-stay for clients from 33 days to 29 days and used social media to academically mentor 50+ youths aged 8 through 18. Seeking opportunity to help Arboretum Health extend its capacity without compromising on client care.

Case manager with 4 years’ experience. At the Sunnyvale Clinic, reduced average length-of-stay for clients and used social media to academically mentor youths. Looking to join a compassionate and supportive team in a company with great benefits packages.

See that?

The first example includes two solid achievements, backed up by numbers. It’s this quantification that stops them from being mere duties.

What if you’re writing an entry-level case manager resume?

Start with a case manager resume objective instead. It’ll let you focus on relevant achievements from non-case management jobs. 

See these resume objective statement examples to get a better idea of what to include: 

Entry Level Case Manager Resume Objective—Examples

Hard-working social work office clerk with 2+ years’ experience working with adult clients and families. At the Stepping Stones Center, coordinated fundraiser with various community agencies that raised $12,000+ while completing 12–15 reports each quarter. Seeking opportunity to help Arboretum Health extend its capacity without compromising on client care.

No experience working as a case manager, but quite experienced in the administrative side of things. Looking for a higher salary as well as better benefits.

A lack of experience does not mean that you have nothing to offer.

The first example is focused on what the candidate can offer, not what they expect to get from the new employer. Any recruiter would see value in a candidate who introduces themselves in this way. 

Feeling stuck?

Writing the perfect resume profile can be tough, especially if you don’t have the right data to work with. So, if you’re still staring at a blank page, leave your profile for now and come back to it later—

It’ll be much easier once you have your job description and skills sections done.

3. Create the Perfect Case Manager Job Descriptions for Your Resume and Add Case Manager Resume Skills

There’s a way to show you’ve got this that’s better than any other:

Describe how you’ve handled it all before.

Turn the resume work experience section into a showcase of quantified achievements.

How to write a job description for case managers:

1. Take a moment to re-read the job ad.
2. Identify on the key case manager skills and duties it mentions.
3. Think of times you’ve used those skills to help clients and impress employers.
4. Write resume bullet points that describe the above and quantify everything possible.

These case manager resume examples show how:

Case Manager Job Description for a Resume

Case Manager

Sunnyvale Clinic, Redding, CA

May 2019–present

• Reduced average length-of-stay for clients from 33 days to 29 days.
• Used social media to academically mentor 50+ youths aged 8 through 18.
• Developed mentoring program utilizing community volunteers to support 40+ families in transitional housing programs.
• Provided crisis intervention, guidance, and supportive counseling to over 120 clients.

Case Manager

Sunnyvale Clinic

2019–present

• Reduced average length-of-stay for clients.
• Used social media to academically mentor youths.
• Developed mentoring program to support families in transitional housing programs.
• Provided crisis intervention, guidance, and supportive counseling.

Small tweaks, big difference.

The first example effectively turns duties into achievements by quantifying them.

Don’t have much case management experience?

Include relevant accomplishments from non-case management jobs. And there’s one more thing. You’ll need a resume skills section for your case manager resume regardless of your skill level.

But—

More is not always better. Including a master list of professional skills on your resume won’t help your chances. 

Instead, you need to tailor your skill choices to what the employer requires. If you marked key skills and requirements in the job ad when writing your work experience section, go back through your notes now: 

Cover what the job ad requires—

And you’re pretty much done. So, show 5-10 most relevant skills, and remember to show both soft and hard skills. Here are some examples:

Case Manager Skills Resume Section—Examples

Hard skills

• Crisis intervention
• Applying for government grants
• Management skills
• Preparing care plans
• Negotiation skills
• Drafting recovery programs
• Identifying signs of mental health problems
• Project management
• Assessment interviews
• Progress evaluations
• Documentation

Soft skills

• Communication skills
• Interpersonal skills
• Problem-solving skills
• Organizational skills
• Compassion
• Time management skills
• Critical thinking skills
• Creativity
• Cultural sensitivity
• Decision-making skills

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4. Turn Boring Education Into a Reason to Hire You

There are many ways into becoming a case manager—

Some require more formal education, others less, but your education is always important. So do it justice, whatever it is:

List degrees (with majors), school names, and years attended. Add bullets that point to key case management skills—this way, you can include some extra keywords in your resume education section. 

This case manager resume example shows how:

Case Manager Resume Example—Education Section

BA in Social Work (BASW)

Cal State, CA

2014–2017

• Pursued a passion for social policy coursework
• Completed 420 hours of internship work

Not a lot of case management experience gracing your work history section? 

If you’re writing an entry-level case manager resume, extend your education section to include additional information. Think projects, classes, and accomplishments that show case manager resume skills like conscientiousness and time management.

5. Support Your Case Manager Resume With Added Sections

Here’s some sage advice:

Standard resume sections like experience, education, and skills can only go so far towards painting a picture of you as a case manager.

The trick:

Knowing what to add to fill in the details. At the end of the day, it’s your personality and dedication to your work that will make you an excellent case manager. 

Show both by adding one or two extra sections:

• Additional Activities
• Foreign Languages
• Classes Taken
• Awards
• Hobbies and Interests
• Volunteering
• Certifications
• Professional References

These two case manager resume examples show yes vs no:

Case Manager Resume Examples—Extra Sections

Case Management Certification

• Certified Case Manager (CCM), Commission for Case Manager Certification (CCMC)

Languages

• Welsh – native speaker
• English – native speaker

Certification

• CCM, CCMC

Hobbies and Interests

• Whiskey tasting
• Cultivating medical marijuana
• Twilight novels

Night, meets day.

The first example is relevant and legible. Hobbies are absolutely fine, but they (like everything you add) have to be directly and obviously relevant to the job ad.

One final push:

Writing a great cover letter to go with your case manager resume. Unless the employer specifically said not to send one, cover letters are necessary to boost your chances of getting hired. 

In fact, many employers won’t even consider applications that lack a cover letter, so neglecting to write one could cost you the job! 

Double your impact with a matching resume and cover letter combo. Use our cover letter generator and make your application documents pop out.

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Key Points

For a case manager resume that gets interviews:

• Use the case manager resume template up top. It’s exactly what they’re looking for and checks all the boxes.
• Put case manager resume achievementsin your profile (summary or objective), work history, and education sections to show what you’ve successfully handled before.
• Choose the right case manager skills for your resume. The job ad will let you know what those are.
• Include a case manager cover letter. Use it to put your passion on display as you make your case.

Still not sure how to write a targeted case manager resume? Confused by our case manager resume template? Leave a comment. We’d love to hear from you.

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