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Case Manager Resume—Sample with Objective [also Entry Level]

Dominique Goldschmitt
Dominique Goldschmitt
Career Expert
Case Manager Resume—Sample with Objective [also Entry Level]

Abstract: Case managers help people who are going through a difficult time by guiding them through the human services available to them. The purpose of your case manager resume is to show that your knowledge of the system is matched only by your empathy.

Many case manager resumes are non-starters.

 

First impressions are everything—

 

At least at first.

 

So—

 

You need your case manager resume to look the part at arm’s length: 

 

To grab their attention from the get-go and to show you’ve got what it takes to improve people’s lives with your tailored service plans— 

 

All while managing a large caseload and treating your charges with empathy and compassion. 

 

The good news? Your resume for a case manager position can easily do all this.

 

In this guide:

 

  • A case manager resume sample better than most.
  • How to create the perfect case manager job description for resumes.
  • How to write a resume for case manager jobs that stands out.
  • Expert tips and examples to boost your chances of landing a case manager job.

 

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case manager resume example

 

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Just getting started or thinking of starting over? Looking for other ways to help people, like through a career in nursing? These are just some of our guides:

 

 

Case Manager Resume Sample

 

Kathryn West

Case Manager

 

Personal Info

Phone: 415-371-6482

E-mail: kathryn.t.west@reslab.com

linkedin.com/in/kathryntwest

 

Summary

 

Proactive case manager with 4+ years’ experience working with clients of all ages as well as families. At the Sunnyvale Clinic, reduced average length-of-stay for clients from 33 days to 29 days and used social media to academically mentor 50+ youths aged 8 through 18. Seeking opportunity to help Arboretum Health extend its capacity without compromising on client care.

 

Experience 

 

Case Manager

Sunnyvale Clinic, Redding, CA

May 2019–present

  • Reduced average length-of-stay for clients from 33 days to 29 days.
  • Used social media to academically mentor 50+ youths aged 8 through 18.
  • Developed mentoring program utilizing community volunteers to support 40+ families in transitional housing programs.
  • Provided crisis intervention, guidance, and supportive counseling to over 120 clients.

 

Case Manager

Stepping Stones Center, Redding, CA

June 2017–May 2019

  • Developed workable financial management plans, ensuring that 87% of clients were equipped to at least not increase their debts.
  • Completed 12–15 reports on a quarterly basis to ensure eligibility, funding, and compliance with state and agency policy.
  • Coordinated fundraiser with various community agencies that raised $42,000+.
  • Attended over 30 court hearings to provide support to youths and their families and provide necessary information regarding services.

 

Education 

 

BA in Social Work (BASW)

Cal State, CA

2014–2017

  • Pursued a passion for social policy coursework
  • Completed 420 hours of internship work

 

Case Management Certification

 

  • Certified Case Manager (CCM), Commission for Case Manager Certification (CCMC)

 

Languages

 

  • Welsh – native speaker
  • English – native speaker

 

Key Skills 

 

  • Crisis intervention
  • Applying for government grants
  • Preparing care plans
  • Interpersonal skills
  • Empathy and compassion
  • Problem-solving skills
  • Organizational skills
  • Computer skills
  • Record keeping

 

Now here’s how to write a case manager resume they’ll love:

 

1. Choose the Best Case Manager Resume Format

 

Imagine:

 

The hiring manager holds your resume at arm’s length, squints a little, scans left to right, top to bottom, back to the top.

 

Shrugs and drops it in the recycle pile.

 

Why?

 

It was cramped and in a weird order, she just couldn’t get any traction.

 

With 27 other applications coming in just this week and a bunch of other time-sensitive responsibilities, she doesn’t have time for this.

 

Make your resume format clean, airy, and easy to grasp—just like you do every day with your care plans. Here’s how:

 

Case Manager Resume Format

 

  • Use the right resume layout for your circumstances. For case managers, the chronological resume works best. 
  • Choose the best resume font for your layout. Classics like Arial, Calibri, or Helvetica are always a good choice. Set your font size to 11–12 points. 
  • Leave all four of your resume margins at one inch and include lots of white space to make your resume more readable. 
  • Keep the length of your document in check. Should a resume be one page, and one page only? For most case workers, the answer is yes. A two-page resume is OK, but only if you have 10+ years of relevant experience and enough achievements to fill both pages. 
  • Include the necessary resume sections. Your resume should contain the following (in this order): Resume heading, Profile (Summary or Objective), Experience, Education, and Skills. Add one or two extra sections for bonus points (more on those later). 

 

All done? Great! Your last consideration here is what file format to choose. Should you submit a PDF resume every time? 

 

PDF files work best for preserving your formatting. But some employers check resumes with Applicant Tracking Systems (ATSs) that can’t handle PDF too well.

 

So—

 

Always check the job ad to see if there’s a preferred file format. If it’s not specified, go with a PDF. 

 

2. Begin With a Compelling Case Manager Resume Objective or Summary

 

How should you start a resume for a case manager job?

 

By inspiring confidence, introducing yourself, and showing what you have to offer.

 

Your resume profile is where you do this, in one of two ways:

 

Have one or more years’ experience working as a case manager?

 

Then do it with a resume summary.

 

Use:

 

  1. One adjective (empathetic, conscientious, friendly)
  2. Job title (Case Manager)
  3. Years of experience (4+, 6+)
  4. How you’ll contribute (provide excellent support to clients)
  5. Two or three of your most relevant achievements (counseled 120+ clients, developed mentoring program that helped 40+ families)

 

These case manager resume summary statement examples show how:

 

Case Manager Resume Examples—Resume Summary

Good Example
Proactive case manager with 4+ years’ experience working with clients of all ages as well as families. At the Sunnyvale Clinic, reduced average length-of-stay for clients from 33 days to 29 days and used social media to academically mentor 50+ youths aged 8 through 18. Seeking opportunity to help Arboretum Health extend its capacity without compromising on client care.
Bad Example
Case manager with 4 years’ experience. At the Sunnyvale Clinic, reduced average length-of-stay for clients and used social media to academically mentor youths. Looking to join a compassionate and supportive team in a company with great benefits packages.

See that?

 

The first example includes two solid achievements, backed up by numbers. It’s this quantification that stops them from being mere duties.

 

What if you’re writing an entry-level case manager resume?

 

Start with a resume objective instead. It’ll let you focus on relevant achievements from non-case management jobs. 

 

See these resume objective statement examples to get a better idea of what to include: 

 

Entry Level Case Manager Resume Objective—Examples

Good Example
Hard-working social work office clerk with 2+ years’ experience working with adult clients and families. At the Stepping Stones Center, coordinated fundraiser with various community agencies that raised $12,000+ while completing 12–15 reports each quarter. Seeking opportunity to help Arboretum Health extend its capacity without compromising on client care.
Bad Example
No experience working as a case manager, but quite experienced in the administrative side of things. Looking for a higher salary as well as better benefits.

A lack of experience does not mean that you have nothing to offer.

 

The first example is focused on what the candidate can offer, not what they expect to get from the new employer. Any recruiter would see value in a candidate who introduces themselves in this way. 

 

Feeling stuck?

 

Writing the perfect resume profile can be tough, especially if you don’t have the right data to work with. So, if you’re still staring at a blank page, leave your profile for now and come back to it later—

 

It’ll be much easier once you have your job description and skills sections done.

 

3. Create the Perfect Case Manager Job Descriptions for Your Resume as Well as Ideal Case Manager Resume Skills

 

There’s a way to show you’ve got this that’s better than any other:

 

Describe how you’ve handled it all before.

 

Turn the work experience on your resume into a showcase of quantified achievements.

 

How to write a job description for case managers:

 

  1. Take a moment to re-read the job ad.
  2. Identify on the key case manager skills and duties it mentions.
  3. Think of times you’ve used those skills to help clients and impress employers.
  4. Write resume bullet points that describe the above and quantify everything possible.

 

These case manager resume examples show how:

 

Case Manager Job Description for a Resume

Good Example

Case Manager

Sunnyvale Clinic, Redding, CA

May 2019–present

  • Reduced average length-of-stay for clients from 33 days to 29 days.
  • Used social media to academically mentor 50+ youths aged 8 through 18.
  • Developed mentoring program utilizing community volunteers to support 40+ families in transitional housing programs.
  • Provided crisis intervention, guidance, and supportive counseling to over 120 clients.
Bad Example

Case Manager

Sunnyvale Clinic

2019–present

  • Reduced average length-of-stay for clients.
  • Used social media to academically mentor youths.
  • Developed mentoring program to support families in transitional housing programs.
  • Provided crisis intervention, guidance, and supportive counseling.

Small tweaks, big difference.

 

The first example effectively turns duties into achievements by quantifying them.

 

Don’t have much case management experience?

 

Include relevant accomplishments from non-case management jobs.

 

There’s one more thing:

 

You’ll need a resume skills section for your case manager resume.

 

But—

 

More is not always better. Including a master list of professional skills on your resume won’t help your chances. 

 

Instead, you need to tailor your skill choices to what the employer requires. If you marked key skills and requirements in the job ad when writing your work experience section, go back through your notes now: 

 

Cover what the job ad requires—

 

And you’re pretty much done. Here are some examples:

 

Case Manager Skills Resume Section—Examples

 

Hard skills

 

  • Crisis intervention
  • Applying for government grants
  • Preparing care plans
  • Negotiation skills
  • Drafting recovery programs
  • Identifying signs of mental health problems
  • Project management
  • Assessment interviews
  • Progress evaluations
  • Documentation

 

Soft skills

 

 

The ResumeLab builder is more than looks. Get specific content to boost your chances of getting the job. Add job descriptions, bullet points, and skills. Easy. Improve your resume in our resume builder now.

 

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4. Turn Boring Education Into a Reason to Hire You

 

There are many ways into becoming a case manager

 

Some require more formal education, others less, but your education is always important.

 

So—

 

Do it justice, whatever it is:

 

List degrees (with majors), school names, and years attended. Add bullets that point to key case management skills—this way, you can include some extra keywords in your resume education section

 

This case manager resume example shows how:

 

Case Manager Resume Example—Education Section

Good Example

BA in Social Work (BASW)

Cal State, CA

2014–2017

  • Pursued a passion for social policy coursework
  • Completed 420 hours of internship work

Not a lot of case management experience gracing your work history section? 

 

If you’re writing an entry-level case manager resume, extend your education section to include additional information. Think projects, classes, and accomplishments that show case manager resume skills like conscientiousness and time management.

 

5. Support Your Case Manager Resume With Added Sections

 

Here’s some sage advice:

 

Standard resume sections like experience, education, and skills can only go so far towards painting a picture of you as a case manager.

 

The trick:

 

Knowing what to add to fill in the details. At the end of the day, it’s your personality and dedication to your work that will make you an excellent case manager. 

 

Show both by adding one or two extra sections:

 

 

These two case manager resume examples show yes vs no:

 

Case Manager Resume Examples—Extra Sections

Good Example

Case Management Certification

 

  • Certified Case Manager (CCM), Commission for Case Manager Certification (CCMC)

 

Languages

 

  • Welsh – native speaker
  • English – native speaker
Bad Example

Certification

 

  • CCM, CCMC

 

Hobbies and Interests

 

  • Whiskey tasting
  • Cultivating medical marijuana
  • Twilight novels

Night, meet day.

 

The first example is relevant and legible.

 

Hobbies are absolutely fine, but they (like everything you add) have to be directly and obviously relevant to the job ad.

 

One final push:

 

Writing a great cover letter to go with your case manager resume. Unless the employer specifically said not to send one, you need to submit a cover letter to boost your chances of getting hired. 

 

In fact, many employers won’t even consider applications that lack a cover letter, so neglecting to write one could cost you the job! 

 

Double your impact with a matching resume and cover letter combo. Use our cover letter builder and make your application documents pop out.

 

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Want to try a different look? There’s 18 more. A single click will give your document a total makeover. Pick a cover letter template here.

 

Key Points

 

For a case manager resume that gets interviews:

 

  • Use the case manager resume template up top. It’s exactly what they’re looking for and checks all the boxes.
  • Put case manager resume achievementsin your profile (summary or objective), work history, and education sections to show what you’ve successfully handled before.
  • Choose the right case manager skills for your resume. The job ad will let you know what those are.
  • Include a case manager cover letter. Use it to put your passion on display as you make your case.

 

Still not sure how to write a targeted case manager resume? Confused by our case manager resume template? Leave a comment. We’d love to hear from you.

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Dominique Goldschmitt
Dominique Goldschmitt
Dominique is a career expert specializing in resume and cover letter writing advice. Having worked for both start-ups and corporations, she knows all the ins and outs of the recruitment process. At ResumeLab, Dominique shares her knowledge with job seekers at all stages of their career paths, from interns to directors to C-suite members.

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