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Save preferences Reviews—Templates + Features Analysis

An in-depth review tackling the ins and outs of this resume builder. See customer reviews of, their templates, and a list of pros & cons.

Mariusz Wawrzyniak
Mariusz Wawrzyniak
Career Expert Reviews—Templates + Features Analysis

Getting that new job you always wanted can be a huge dopamine injector. But having to sit down for hours formatting and writing your resume is a real bummer. Is it something you just have to accept? 


Resume builders are here to help. They offer quick and easy solutions to the problem of creating resumes from scratch. But the builders are not built equal. Let’s take and see if it has potential.


This guide will show you:

  • Customer reviews of
  • Pros and cons of using builder, including their templates.
  • A review of selected resume templates.


Save hours of work and get a job-winning resume like this. Try our resume builder with 20+ resume templates and create your resume now.


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CREATE YOUR RESUME NOWResume Sample Created in ResumeLab Builder

What users say about ResumeLab:

I had an interview yesterday and the first thing they said on the phone was: “Wow! I love your resume.”

I love the variety of templates. Good job guys, keep up the good work!

My previous resume was really weak and I used to spend hours adjusting it in Word. Now, I can introduce any changes within minutes. Absolutely wonderful!

Create your resume now


The right resume builder helps a ton. But it’s still recommended you learn about the ins and outs of writing resumes. Here are some of our professional guides:



Why Trust Us


Feel confident in your choice – ResumeLab’s Certified Resume Writers and career experts dedicate their know-how to assess multiple resume builders meticulously. Our expert team approaches each resume and cover letter-building tool with an open mind, making sure their reviews stay professional and objective.


Resume Genius Reviews—Customer Experience


First, let’s do what most of us do when considering using a new product or service. In this case, one that helps us with resume formatting. Let’s take a look at what other customers think of the builder. Trustpilot Rating


On Trustpilot, boasts a high score of 4.7 out of 5 stars. And they have over 43,000 reviews! 68% of which are 5-star reviews, and only 1% that shows 1-star ratings.


But if we look for reviews on other popular sites, such as Sitejabber, we arrive at nothing: Sitejabber Rating


So where else can we look? Well, one of the top rating sites to look for ‘ reviews’ is Product Hunt. And it paints a completely different picture: Product Hunt Rating


1.4 stars out of 5, and 92% 1-star reviews. I’ll get to why that is in the Pros & Cons section.


How Does Work?


The process is simple.


You pick a template and fill each resume section out. Your contact info, work experience, education, skills, resume summary, and additional sections of your choice. And, of course, each template is pre-formatted and download-ready for your convenience.


Here’s what the Toronto template looks like once ready to download: Toronto Resume Template


Now, let’s move on to the good and bad sides of Review—Pros


1. 25+ Fillable Resume Templates


The first thing you need to know about is their resume formats selection. They offer over 25 different resume templates to choose from. You’ll find them reviewed in the next chapter. allows users to download their filled-out templates in 3 formats: PDF, DOCX, and TXT.


2. 7-Day Money-Back Guarantee


Always a good-to-have. Money-back guarantees let you cancel the subscription if you’re unsatisfied with the provided service. 


3. Job Tracker & Interview Help’s tools can help their users with not just resume creation but also job searching and preparation for upcoming job interviews. You can hunt for jobs on Indeed and ZipRecruiter without leaving’s website. You also gain access to Interview School, with hundreds of sample interview videos to help you prepare for your own.


4. Integrated Cover Letter Builder


What good is a resume without a matching cover letter? Not much. Cover letters are necessary. That’s why, on, you can use a cover letter builder to supplement your resume.


5. Spelling Checker & Fillable Prompts


And to ensure that your perfect resume is not stained by unnecessary mistakes, an integrated spelling checker will point out errors you might’ve accidentally made. And if you’re stuck writing, you can use their fillable prompts to help you write faster.


Now, let’s talk about the disadvantages. Review—Cons


The service is not without its flaws. The most common complaints are:


1. Poor Customer Service


Even though on’s Trustpilot page, we can see a very high score, there is a certain metric that’s less than ideal. replies to less than 10% of negative comments and does so in a very slow manner. Negative comments also frequently mention poor customer service, which doesn’t reply to emails or replies not resolving issues. Negative Reviews Reply Rat


2. Subscription Money Being Taken Before Trial Period Ends & Refunds Not Being Offered


Usually, the aforementioned issues have to do with money. Customers had reported being charged a $24.95 monthly subscription cost even before the 7-day trial had ended. Upon contacting customer service, they have allegedly not been refunded.


3. Not Every Template is Available in DOCX


It’s a very beneficial thing that offers their template in both PDF and DOCX. However, only four of their template designs are available for downloading in the DOCX format. This means the design you want to use, won’t be available for download in the two file types.


The ResumeLab builder is more than looks. Get specific content to boost your chances of getting the job. Add job descriptions, bullet points, and skills. Easy. Improve your resume in our resume builder now.




CREATE YOUR RESUME NOWcreate your resume now

Nail it all with a splash of color, choose a clean font, and highlight your skills in just a few clicks. You're the perfect candidate, and we'll prove it. Use our resume builder now. Templates Review


What does a resume builder need? Resume templates, of course. With just a couple of seconds to catch the recruiter’s eye, it’s vital for to provide templates with clean resume layouts.


Does it deliver? Let’s have a look at five templates:


New York New York Resume Template


First, check out this resume outline that makes a good fit for a reverse-chronological resume format. With a clear 2-column layout which is the best way to showcase your resume skills section, this template can be a great choice to keep your resume length to just one-page.


Singapore Singapore Resume Template


If you’re making an entry-level resume and are worried about having very little to show, the outline of the Singapore resume template has you covered. It leaves a lot of white space, creating a clean, minimalist, and readable resume style.


Chicago Chicago Resume Template


This template is unusual, but that’s exactly what makes it draw eyes. In that case, a two-page resume is a must. The main page is reserved for your resume profile statement and your most recent work experience, putting all the most important information up front for maximum impact. This design has its drawbacks, as most employers prefer one-page resumes. And the unorthodox layout might mean some ATS systems could struggle to read your resume.


Madrid Madrid Resume Template


The Madrid template is a modern resume design with clear, bold section highlights. Its colorful header engages the reader quickly and adds a splash of color that could benefit artist resumes. It’s also friendly for college graduate resumes.


Vancouver Vancouver Resume Template


This creative resume template brings attention to itself with a colorful background, which gives it a more lighthearted feel. Use it if you’re applying for an elementary teacher job or if you’re only starting out. Then consider listing the education section above work experience. But avoid it if you’re looking for a more formal occupation.

Expert Hint: Finding a striking resume layout is only half of the battle. Learn how to write a resume to be prepared 100%.

Double your impact with a matching resume and cover letter combo. Use our cover letter generator and make your application documents pop out.




CREATE YOUR COVER LETTER NOWcreate your cover letter now

Want to try a different look? There's 21 more. A single click will give your document a total makeover. Pick a cover letter template here.


So, is a good builder? Providing a definite verdict with two completely opposite sets of reviews is difficult. On the one hand, we have a high Trustpilot score, on the other, there’s a low score on Product Hunt, with many customers disappointed with the customer service. And SiteJabber can’t be a tie-breaker.


What about my verdict? seems to be a good resume builder with all the essentials you might need. But it appears to be plagued by not customer-oriented service when you need help outside the app.


And that’s it.


Thanks for reading this review!


Do you have any questions about Do you have any experience using their

products? Let me know in the comments section!


About ResumeLab’s Editorial Process


At ResumeLab, quality is at the crux of our values, supporting our commitment to delivering top-notch career resources. The editorial team of career experts carefully reviews every article in accordance with editorial guidelines, ensuring the high quality and reliability of our content. We actively conduct original research, shedding light on the job market's intricacies and earning recognition from numerous influential news outlets. Our dedication to delivering expert career advice attracts millions of readers to our blog each year.

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Mariusz Wawrzyniak
Mariusz Wawrzyniak
Mariusz is a career expert with a background in quality control & economics. With work experience in FinTech and a passion for self-development, Mariusz brings a unique perspective to his role. He’s dedicated to providing the most effective advice on resume and cover letter writing techniques to help his readers secure the jobs of their dreams.

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