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Getting that new job you always wanted can be a huge dopamine injector. But having to sit down for hours formatting and writing your resume is a real bummer. Is it something you just have to accept?
Resume builders are here to help. They offer quick and easy solutions to the problem of creating resumes from scratch. But the builders are not built equal. Let’s take Resume.io and see if it has potential.
This guide will show you:
- Customer reviews of Resume.io.
- Pros and cons of using Resume.io builder, including their templates.
- A review of selected Resume.io resume templates.
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What users say about ResumeLab:
I had an interview yesterday and the first thing they said on the phone was: “Wow! I love your resume.”
I love the variety of templates. Good job guys, keep up the good work!
My previous resume was really weak and I used to spend hours adjusting it in Word. Now, I can introduce any changes within minutes. Absolutely wonderful!
The right resume builder helps a ton. But it’s still recommended you learn about the ins and outs of writing resumes. Here are some of our professional guides:
- ATS-Friendly Resume Styles
- Cover Letter Tips
- Explaining Employment Gaps on Resumes
- Hobbies & Interests on a Resume
- How to Personalize a Resume
- How to Write a Cover Letter
- LinkedIn Profile Tips
- Updating Your Career Resources
- US Resume Format
- Word Resume Templates
Why Trust Us
Feel confident in your choice – ResumeLab’s Certified Resume Writers and career experts dedicate their know-how to assess multiple resume builders meticulously. Our expert team approaches each resume and cover letter-building tool with an open mind, making sure their reviews stay professional and objective.
Resume Genius Reviews—Customer Experience
First, let’s do what most of us do when considering using a new product or service. In this case, one that helps us with resume formatting. Let’s take a look at what other customers think of the Resume.io builder.
On Trustpilot, Resume.io boasts a high score of 4.7 out of 5 stars. And they have over 43,000 reviews! 68% of which are 5-star reviews, and only 1% that shows 1-star ratings.
But if we look for Resume.io reviews on other popular sites, such as Sitejabber, we arrive at nothing:
So where else can we look? Well, one of the top rating sites to look for ‘Resume.io reviews’ is Product Hunt. And it paints a completely different picture:
1.4 stars out of 5, and 92% 1-star reviews. I’ll get to why that is in the Pros & Cons section.
How Does Resume.io Work?
The process is simple.
You pick a template and fill each resume section out. Your contact info, work experience, education, skills, resume summary, and additional sections of your choice. And, of course, each template is pre-formatted and download-ready for your convenience.
Here’s what the Toronto template looks like once ready to download:
Now, let’s move on to the good and bad sides of Resume.io.
1. 25+ Fillable Resume Templates
The first thing you need to know about Resume.io is their resume formats selection. They offer over 25 different resume templates to choose from. You’ll find them reviewed in the next chapter. Resume.io allows users to download their filled-out templates in 3 formats: PDF, DOCX, and TXT.
2. 7-Day Money-Back Guarantee
Always a good-to-have. Money-back guarantees let you cancel the subscription if you’re unsatisfied with the provided service.
3. Job Tracker & Interview Help
Resume.io’s tools can help their users with not just resume creation but also job searching and preparation for upcoming job interviews. You can hunt for jobs on Indeed and ZipRecruiter without leaving Resume.io’s website. You also gain access to Interview School, with hundreds of sample interview videos to help you prepare for your own.
4. Integrated Cover Letter Builder
5. Spelling Checker & Fillable Prompts
And to ensure that your perfect resume is not stained by unnecessary mistakes, an integrated spelling checker will point out errors you might’ve accidentally made. And if you’re stuck writing, you can use their fillable prompts to help you write faster.
Now, let’s talk about the disadvantages.
The Resume.io service is not without its flaws. The most common complaints are:
1. Poor Customer Service
Even though on Resume.io’s Trustpilot page, we can see a very high score, there is a certain metric that’s less than ideal. Resume.io replies to less than 10% of negative comments and does so in a very slow manner. Negative comments also frequently mention poor customer service, which doesn’t reply to emails or replies not resolving issues.
2. Subscription Money Being Taken Before Trial Period Ends & Refunds Not Being Offered
Usually, the aforementioned issues have to do with money. Customers had reported being charged a $24.95 monthly subscription cost even before the 7-day trial had ended. Upon contacting customer service, they have allegedly not been refunded.
3. Not Every Template is Available in DOCX
It’s a very beneficial thing that Resume.io offers their template in both PDF and DOCX. However, only four of their template designs are available for downloading in the DOCX format. This means the design you want to use, won’t be available for download in the two file types.
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Resume.io Templates Review
What does a resume builder need? Resume templates, of course. With just a couple of seconds to catch the recruiter’s eye, it’s vital for Resume.io to provide templates with clean resume layouts.
Does it deliver? Let’s have a look at five Resume.io templates:
First, check out this resume outline that makes a good fit for a reverse-chronological resume format. With a clear 2-column layout which is the best way to showcase your resume skills section, this template can be a great choice to keep your resume length to just one-page.
If you’re making an entry-level resume and are worried about having very little to show, the outline of the Singapore resume template has you covered. It leaves a lot of white space, creating a clean, minimalist, and readable resume style.
This template is unusual, but that’s exactly what makes it draw eyes. In that case, a two-page resume is a must. The main page is reserved for your resume profile statement and your most recent work experience, putting all the most important information up front for maximum impact. This design has its drawbacks, as most employers prefer one-page resumes. And the unorthodox layout might mean some ATS systems could struggle to read your resume.
The Madrid template is a modern resume design with clear, bold section highlights. Its colorful header engages the reader quickly and adds a splash of color that could benefit artist resumes. It’s also friendly for college graduate resumes.
This creative resume template brings attention to itself with a colorful background, which gives it a more lighthearted feel. Use it if you’re applying for an elementary teacher job or if you’re only starting out. Then consider listing the education section above work experience. But avoid it if you’re looking for a more formal occupation.
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So, is Resume.io a good builder? Providing a definite verdict with two completely opposite sets of reviews is difficult. On the one hand, we have a high Trustpilot score, on the other, there’s a low score on Product Hunt, with many customers disappointed with the customer service. And SiteJabber can’t be a tie-breaker.
What about my verdict? Resume.io seems to be a good resume builder with all the essentials you might need. But it appears to be plagued by not customer-oriented service when you need help outside the app.
And that’s it.
Thanks for reading this Resume.io review!
Do you have any questions about Resume.io? Do you have any experience using their
products? Let me know in the comments section!
About ResumeLab’s Editorial Process
At ResumeLab, quality is at the crux of our values, supporting our commitment to delivering top-notch career resources. The editorial team of career experts carefully reviews every article in accordance with editorial guidelines, ensuring the high quality and reliability of our content. We actively conduct original research, shedding light on the job market's intricacies and earning recognition from numerous influential news outlets. Our dedication to delivering expert career advice attracts millions of readers to our blog each year.