Sales CV—Examples and 25+ Writing Tips
You know selling is all about getting to know your clients and their needs. Convince the hiring manager you’ve got the skills with this professional sales CV template.
Tom Gerencer
Career Expert
Customer service requires a lot of skills. Show the hiring manager you've done a lot with a proper customer service CV.
Ticket #299
“Looking for the best customer service representative. 401k, dental, life, medical, vision, paid time off. 70K. Please help!”
Do you want to solve this issue?
So—
Make a customer service CV that delivers.
This is the right place to start.
This guide will show you:
Save hours of work and get a CV like this. Pick a template, fill it in. Quick and easy. Choose from 21 CV templates and download your CV now.
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I had an interview yesterday and the first thing they said on the phone was: “Wow! I love your CV.”
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My previous CV was really weak and I used to spend hours adjusting it in Word. Now, I can introduce any changes within minutes. Absolutely wonderful!
George
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Alex Murphy
Phone: +1-299-321-7878
Email: alex.murphy@gmail.com
LinkedIn: linkedin.com/in/alex-murphy
Twitter: twitter.com/murphy-rbcp
A cooperative and dependable customer service rep with 3+ years of experience. Eager to join ContiMax Inc. to support and maintain a high level of customer service, and analyse data and reports. In previous roles optimised CS processes that sped up customer request reaction time by 200%, and received 95% positive customer survey results.
2016–2017
Ohio Saves, Dayton, IL
Customer Service Representative
Key achievements:
2015–2016
Car Go!, Chicago, IL
Junior Customer Service Rep
Key achievements:
2016
DePaul University, Chicago, IL
Organisational Communication, BA
GPA 3.9
Relevant coursework:
The power of first impressions.
Who knows more about this than a customer service representative?
Here’s the thing:
Your professional customer service CV has 7 seconds to impress the recruiter.
So—
Expert Hint: Export your insurance customer service CV to a PDF file. This way your CV formatting will be intact and the ATS will have no problem reading it.
You know how important it is to make a connection with a customer.
But first—
Your customer service CV must make a connection with the hiring manager.
And the opening statement is where the connection happens.
Follow this simple formula to write a good CV summary for a customer service CV:
Even if you think you have no experience—
You do have some.
It just may not be experience in the field. But as long as it’s relevant, it’s ok. Your education, internships, and volunteering work count.
The only difference is you won’t be writing a CV summary, but—
A customer service CV objective.
Career objectives show hiring managers you’re a good fit. They give priority to your achievements rather than professional experience.
The examples below show you how to write a CV objective for customer service on an entry-level CV:
Expert Hint: Write your customer service CV objective or summary at the very end. Go through your CV, hand-pick the things you take pride in, and write a snappy intro.
Congratulations!
The recruiter believes you’re worthy of more than 7 seconds of their attention.
Now—
Help them make a choice, and prove you’re the gem they’ve been looking for.
Here’s the best way to describe customer service experience on a CV:
Follow these three simple steps to match your customer service CV profile with the recruiter’s requirements and expectations.
Here’s the thing:
It’s often not what customer service experience you’ve had but—
How you describe your customer service experience on a CV that makes the difference.
To cut a long story short: before you have a chance to meet the recruiter in person, your CV needs to do two things:
The Applicant Tracking System (ATS) screens tonnes of CVs to decide if the candidates meet the basic criteria. It does so by looking for customer service CV keywords.
Here’s the kicker:
The keywords you need for your customer service CV are right in the job ad.
This explains why the language of your CV must be similar to (if not the same as) the language in the job ad.
A well-written customer service CV job description will help you a lot.
But that’s only half the job.
Your customer service CV bullets must impress the recruiter.
Here’s how—
Show your accomplishments.
In other words: don’t just list your responsibilities. Add results and numbers.
Quantify your achievements with numbers and percentages.
You don’t have to add numbers everywhere, though.
Pick out one or two accomplishments you’re proud of, and put them in a separate key achievements subsection on your customer service CV.
And—
Make sure your customer service CV highlights your skills and qualifications.
If the experience section is done right, it already has both: good skills for customer service CV and customer service CV keywords.
What you need to do now is make them more visible.
How?
List your customer service CV skills in a separate section.
Although there’s no such thing as a universal list of skills for customer service CVs—
Most CSRs must demonstrate strong soft skills. In other words, to succeed in a CSR role, you have to be a people person.
Double-check the job ad to make sure your customer service skills list is on point. Use the same phrasing to make sure the ATS will deem them relevant as well.
Expert Hint: Avoid listing too many skills on your sales customer service CV. Pick out top ten and leave out the rest. This way you’ll avoid the so-called presenter’s paradox.
The ResumeLab builder is more than looks. Get specific content to boost your chances of getting the job. Add job descriptions, bullet points, and skills. Easy. Improve your CV in our CV builder now.
Nail it all with a splash of colour, choose a clean font, highlight your skills in just a few clicks. You’re the perfect candidate and we’ll prove it. Use the ResumeLab builder now.
Listen:
No customer is too small to be ignored.
The same is true about your entry-level customer service CV.
Don’t ignore any section.
Apart from the school name and degree, list relevant coursework, and your GPA (if it’s above 3.5). Extracurricular activities or student societies are also welcome.
Expert Hint: The education CV section is particularly important on an entry-level customer service CV. As you become more and more experienced, the recruiter’s attention will naturally shift towards your professional achievements.
You know that feeling:
Helping a customer solve an issue they could not resolve themselves.
Now—
Help the recruiter make the decision to hire you.
Boost your professional customer service CV. Add information on your certifications on a CV, professional association membership, interests on a CV, and foreign languages.
Certifications
Expert Hint: Boost your chances of landing a job by learning how to write a cover letter. Less than half of applicants write them but more than 50% of the recruiters want to read them.
Double your impact with a matching CV and cover letter combo. Use our cover letter builder and make your application documents pop out.
Want to try a different look? There’s 18 more. A single click will give your document a total makeover. Pick a cover letter template here.
This is how to write a customer service CV:
Questions on how to write the best customer service CV? Do you have useful advice on writing CVs for various customer service positions (airline customer service CV or bank customer service CV)? We’d love to hear from you. Leave your comment below.
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You know selling is all about getting to know your clients and their needs. Convince the hiring manager you’ve got the skills with this professional sales CV template.
Tom Gerencer
Career Expert
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