
Real Estate CV—Examples and 25+ Writing Tips
You’ve got the skills to generate leads, the ability to close property deals, and a winning personality to tie it all together. Show that to them with a perfect real estate CV.
Do you really need 2 years of experience to get a help desk job? Not at the right companies. Show your tech savvy and IT skills with this professional help desk CV sample.
In a few minutes, you’ll have the best help desk CV in the pile. But think about this—
Competition for help desk jobs is fierce.
Everyone knows it’s the backdoor into IT careers, so everybody’s trying it.
You don’t need experience, but you need to show off help desk skills.
Your CV for help desk jobs also has to be so readable they get your points in seconds.
Nail that and you’ll be resetting passwords and recovering files in no time.
In this guide:
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Do you really need a help desk support CV? Could you get a job as an IT project manager assistant? See our guides:
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Cody Hoshiko
Help Desk
Personal Info
Phone: 801-616-3219
E-mail: codyhoshiko@gmail.com
linkedin.com/in/codyhoshiko
twitter.com/codyhoshiko
Summary
Friendly help desk specialist with 2 years of experience solving tech problems in fast-paced offices. Seeking to deliver IT solutions at Tremmens-Bart Systems. At Silicon Bytes, promoted to top-tier specialist in 6 months for extensive Zendesk knowledge.
Experience
Help Desk Associate
Silicon Bites Inc., Salt Lake City, UT
2017–2019
Key Achievement:
Suggested key changes to IT help desk ticketing system use that resulted in a 10% time savings across all departments.
Office Assistant
Kirk-Reiter Global, Salt Lake City, UT
2015–2017
Key Achievement:
Assisted with upgrade of 10 office workstations to Windows 10. Achieved zero downtime for employees and 95% performance satisfaction.
Education
AA Business Administration
Utah State University
2012–2014
Certifications
2019 — CompTIA A+ Certification
2019 — Microsoft IT Support
Additional Activities
Hard Skills: Zendesk, Salesforce, phone system support, troubleshooting, desktop support
Soft Skills: interpersonal skills, communication, friendliness
Here’s how to write an IT help desk CV that clicks:
Did you know:
Most help desk job openings get 100+ applications.
Then they hire one.
You have to be like Luke Skywalker flying down the Death Star trench.
It starts with the right CV format.
Most hiring managers like the reverse-chronological layout.
Use these tips to set it up:
Expert Hint: Don’t give up! Deloitte only hires 3.5% of applicants. Google hires one in 200. You may need to apply to 150 jobs before you land a good one. Apply to 3 a day so you’ll have time to tailor your CV—to raise your chance of getting hired.
Nightmare:
You send 30 IT help desk CVs.
You hear nothing. No calls. No emails. Just a lot of recruiter spam.
The problem?
Your CV for help desk jobs must pull them in.
Do it with a great CV profile (in the form of a CV summary, summary of qualifications, or CV objective.
Include:
Want it to go fast? Then write it last.
See these IT help desk CV examples:
This is money:
The second of those help desk CV samples says you can use Zendesk. The first shows you were promoted for doing it well.
Do that with your CV, and you’ll be the first ticket on their list.
But what if your help desk experience is thinner than an Acer Swift 7?
See this entry-level CV for help desk jobs:
Whoops.
Only the first of those entry-level help desk CV examples shows real experience.
But here’s the kicker—
It’s the same person in both cases.
Expert Hint: According to a study by the Service Desk Institute, 36% of help desks are hiring new employees. But to get in with a good one, your help desk support CV will need to prove communication skills.
The ResumeLab builder is more than looks. Get specific content to boost your chances of getting the job. Add job descriptions, bullet points, and skills. Easy. Improve your CV in our CV builder now.
What IT help desk skills go on your CV?
See this list:
Hard Skills | Soft Skills |
Zendesk, Salesforce | Interpersonal Skills |
Customer Service | Communication |
CompTIA A+ Certification | Collaboration |
Ticketing Systems | Time Management |
Phone System Support | Efficiency |
Desktop Support | Problem Solving |
Troubleshooting | Stress Management |
Hardware & Software | Critical Thinking |
Printer Support | Research |
HubSpot, Jira Service Desk | Active Learning |
But wait!
A help desk job is like a trouble ticket. No two are the same.
You can’t just make one CV and machine-gun it to 50 jobs.
You need to customise your CV by finding the CV skills in the posting online.
Without those skills, you won’t know which CV keywords to use.
See these help desk CV samples to nail it:
They’re for a job that needs Zendesk, troubleshooting, customer service, and training.
Experience
Help Desk Associate
Silicon Bites Inc., Salt Lake City, UT
2017–2019
No contest.
The second of those help desk CV examples isn’t bad. But does it fit the job?
Nope.
Next—
If you’re just winding up your help desk career, do a quick skills assessment.
Do you have experience with customer service? Have you worked with computers in non-help-desk jobs?
An entry-level CV can still shine!
See these IT help desk CV examples with no experience:
The job wants customer service, communication, and software and hardware skills.
Office Assistant
Kirk-Reiter Global, Salt Lake City, UT
2015–2017
Office Assistant
Kirk-Reiter Global, Salt Lake City, UT
2015–2017
See that?
The first of those help desk CV samples will get oohs and ahhs.
That “10+” is magic. Numbers add punch!
Expert Hint: A Zendesk study shows the average customer satisfaction score for help desk employees is 95%. If your personal best is below that, consider leaving it off your help desk support CV.
You don’t need a tonne of schooling on a CV for help desk jobs.
But you need a solid education section.
Include your school name and degree.
But add a couple skills the IT department wants.
This IT help desk CV sample shows how:
Education
AA Business Administration
Utah State University
2012–2014
You’re halfway to hired.
But—
Let’s make your CV for help desk jobs sing.
Got a Net+ certification? Have you done volunteer work?
Those can help a CV for help desk jobs.
Try adding:
See these help desk CV examples:
Certifications
2019 — CompTIA A+ Certification
2019 — Microsoft IT Support
Additional Activities
Additional Activities
That first IT help desk CV sample sells it. Who wouldn’t hire someone with all those skills and passion?
Expert Hint: Write a cover letter for your CV for help desk jobs. If it’s hard to talk about yourself, just focus on the job and why it’s perfect for you. If it’s not, move on.
Double your impact with a matching CV and cover letter combo. Use our cover letter builder and make your application documents pop out.
Here’s how to write a help desk CV:
Need more career advice? Check out these resources:
Got questions on how to write good CVs for help desk jobs? Not sure how to put help desk on a CV? Leave a comment. We’ll be happy to reply!
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