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IT Help Desk Cover Letter: Examples & Templates

Ready to write an information technology cover letter that’s bug-free and ready to push to the end user (the IT manager)? This guide shows you how.

Christian Eilers, CPRW
Career Expert
IT Help Desk Cover Letter: Examples & Templates

You’ve located the tech job of your dreams.

They’ve got an in-house barista, a foosball table, state-of-the-art gadgets, and that startup prestige.


A lot of applicants want this IT job. How will you beat them and land that interview?

You need an IT cover letter that wows them like the next Apple product announcement.

Don’t worry.

In this article, you’ll get:

  • Two sample information technology cover letters, one each for an experienced and entry-level IT worker.
  • Step-by-step advice on how to create an IT cover letter bound to score you more interviews.
  • An IT cover letter template you can copy, tweak, and finish in less than 15 minutes.

Save hours of work and get a cover letter like this. Pick a template, fill it in. Quick and easy. Choose from 21 cover letter templates and download your cover letter now.

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Looking for other cover letter examples for positions in IT? See:


Haven't found what you're looking for? Check all our Cover Letter Samples.

To start things off, below are two cover letters for information technology examples:

1. IT Cover Letter Examples

First, meet Christina.

Christina is the oldest of two sisters. She’s a Libra, loves tropical house music, and can kick your ass in chess.

But that’s not so relevant. 

What is relevant is that she’s a university grad who’s worked in IT for almost 5 years already. In this sample cover letter for IT jobs, Christina is applying to a mid-level position as an information technology specialist. 

In the job description, the company, Future Space Robot Technologies, is looking for a candidate with experience keeping the company’s network, hardware, software, and databases secure, optimised, and working like a well-oiled machine.

Let’s take a look at an IT cover letter that perfectly showcases her abilities:

Example #1: Mid-Level IT Candidate (With Experience)

Christina L. Simonsen

Information Technology Specialist




San Diego, August 20, 2019

Frances T. Jackson

IT Manager

Future Space Robot Technologies

719 Elk Street

Irvine, CA 92714

Dear Frances,

I’ve been a fan of Future Space Robot Technologies for almost a decade now, and I adore all the fun and informative apps you create. So, when I saw your advertisement for a member of the in-house tech team as a computer hardware and software specialist, I jumped at the opportunity. With 4+ years of experience in providing software support to various departments, maintaining hardware, and optimising the customer database at Frederick Wyman Partners, I know I have the IT skills and technological background needed to do the job right.

In the job listing I found on Indeed, it mentions you seek someone capable of self-direction and knowledgeable about corporate hardware and software stacks and infrastructure. At Frederick Wyman, I was single-handedly responsible for maintaining the functionality of computers and applications for a team of over 35 employees. On top of that, my quick actions helped thwart a ransomware attack which threatened to disable the entire corporate network, saving over £500,000 in possible damages and lost business. I am certain that I can bring the same level of competence, effectiveness, and quick-thinking to the team at FSRT.

As I mentioned, I have been a fan of Future Space Robot Technologies and all you stand for, from the way your apps make learning fun to your incredible mission statement. Not only would FSRT be an ideal place for me to further hone my tech skills and IT abilities, but I’d be proud to work for such a progressive and innovative company.

Would you be interested in getting on a call with me or meeting me for a coffee, so we could discuss how I can help Future Space Robot Technologies achieve all its IT goals in the coming months?


Christina L. Simonsen



How’d you like that IT cover letter example?

As you can see, it’s not so hard to write a cover letter for IT positions sure to make the employer excited.

In just a moment, we’ll go over how to write one of your own, whether it’s an IT manager cover letter, IT technician cover letter, or for any other position.

But now— 

Meet Selena. 

Selena is Christina’s younger sister, fresh out of university. She’s got a shiny diploma that verifies she’s earned a bachelor’s degree in information technology specialising in network administration.

This will be her first adult job, except for the part-time tutoring she did over the summer. 

Since she has never worked in IT before, she is writing an entry-level information technology cover letter. Selena will use this cover letter to apply for a spot on the IT help desk team:

Example #2: Entry-Level IT Candidate (No Experience)

entry-level cover letter example

Selena L. Simonsen

Information Technology Graduate




San Diego, August 20, 2019

Frances T. Jackson

Director of IT

Future Space Robot Technologies

719 Elk Street

Irvine, CA 92714

Dear Frances,

As a recent graduate with a bachelor’s degree in network administration, I am interested in the job posting for a junior IT help desk support specialist my sister passed along. Having been a diehard user of Future Space Robot Technologies and the Android and iOS apps you’ve created, this opportunity feels absolutely perfect for me.

In the job ad, it says you are looking for help desk agents capable of delivering technical support to users efficiently, effectively, and in a personable manner. As a user of your products for the last five years, I’ve become quite familiar with your entire product lineup and the in-app ecosystems, which should make me quick to help others with your product offerings. On top of that, I worked as a tutor during my university studies, as I’ve always enjoyed helping people. When asked for feedback from students, I was always commended for my friendly attitude when assisting them with learning. I hope that this combination of my background shows you that I am uniquely qualified to work at FSRT as an IT help desk support agent.

I would enjoy the opportunity to discuss your IT support team’s goals and plans and present to you how I believe my amiable demeanour, IT skills, and knowledge of your apps makes me a great fit for your team.


Selena L. Simonsen



Alright, now you’ve seen two great cover letters—an IT help desk cover letter with no experience here and an experienced IT specialist cover letter before that.


It’s time to learn how to write an IT professional cover letter of your own. 

And, if you want to get it done fast, you’ll find easy fill-in-the-blank IT cover letter templates for every section of your application letter.

Don’t yet have your IT CV optimised for the end user? Check out some great IT CV examples here: Information Technology CV Sample

2. How to Write a Cover Letter for IT Jobs Step by Step (Template)

Here’s how to write a career-making IT cover letter:

1. Format IT Cover Letters Like Any Business Letter

As the saying goes, you’ve got one chance to make a first impression.

Your IT cover letter is it

On any IT job application, your cover letter is meant to introduce you to the IT director or recruiter. If you fail to amaze them here, they’ll skip your IT CV (and skip calling you in for an IT interview).


To ensure they’ll read its contents, make sure your IT cover letter template is formatted correctly.

How to format a cover letter?

Here are a few rules to ensure your IT cover letter template is formatted right:

  • Use left alignment from top to bottom, and never use justified text.
  • Choose a great cover letter font, one that’s easy to read and renders right on any device.
  • Keep everything single line-spaced, and use a 1” border on all the IT covering letter edges.
  • Write a single-page IT specialist or IT project manager cover letter—more than that is too much. 

Expert Hint: One more point about format—save IT cover letters in the PDF format, unless specifically asked otherwise. A PDF renders correctly on way more devices than an IT cover letter in Microsoft Word. However, if you email it, see our email cover letter guide.

2. Create a Pro IT Cover Letter Heading With Personal Details

We start at the top of your cover letter for IT professionals with your personal information.

Include your full name and contact details, with an optional branding statement or professional title below your name.

Then, add today’s date, followed by the company’s deets, including the IT director’s or HR manager’s name, their job title, and the company’s name and address.

To make it absolutely perfect, format the IT cover letter heading in the same style as your IT CV heading.

Follow this template:

Sample IT Cover Letter Template for Header Area

[ Your Full Name]

[ Your Professional Title ] (Optional)

[ Phone Number ]

[ Email Address ]

[ LinkedIn Profile Link ]

[ Today’s Date ]

[ Full Name of IT Manager or Recruiter ]

[ Their Professional Title ]

[ Name of Startup or Talent Agency ]

[ Street Address ]

[ City, State, Zip ]

Double your impact with a matching CV and cover letter combo. Use our cover letter builder and make your application documents pop out.

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Want to try a different look? There’s 18 more. A single click will give your document a total makeover. Pick a cover letter template here.

3. Introduce Yourself and Identify the Tech Job You’re Applying For

Now we get to the written portion of your cover letter for IT positions—the introductory paragraph. 

How to ensure you write something that will keep them on-page?

First, address the recipient by name

This ensures your tech cover letter is personalised. Locate their name from the company website or LinkedIn.

As the name implies, this cover letter opening statement also needs to introduce you as an IT candidate. 

Finally, use this intro paragraph to briefly explain how your IT skills, past experience, and professional background make you a perfect candidate for this tech job. 

Here’s an IT cover letter example template below you can copy and use for yourself:

IT Cover Letter Sample: Introduction

Dear [Name of IT Manager]:

I just happened across the opening for a new [IT Position Job Title] at [Startup or Company Name], and I became very excited at the opportunity. As someone with [# Years] years of professional experience in [Branch of IT Field], I have become quite adept at [Comma-Separated List of IT Skills, Tech Competencies, Etc.]. I believe my unique blend of experience, knowledge, and background make me an excellent fit for this open position.

Expert Hint: There’s a huge demand for computer and information technology jobs, and it’s set to grow by 13% (557,100 new jobs) between 2016 and 2026. However, that also means more competition for you, so you best bring your A-Game on your IT cover letter.

4. Highlight Tech Strengths & IT Skills

In the following paragraph of your information technology cover letter, it’s time to look back at the IT job description.

Open the job ad where this IT position is posted, and find the job requirements. Then, explain to them how you have just the right technical skills and abilities to meet and exceed their expectations.

Check out this example IT cover letter middle paragraph:

Sample Cover Letter for IT Jobs: Middle Paragraph

According to the job advertisement I found on [Source], you are looking for a [IT Job Position] with experience in [List IT Job Requirements from IT Job Description]. In my latest position with [Name of Your Current or Most Recent Company],I was quite successful with [List of IT Job Responsibilities, Duties, Etc.]. I know that I would be able to perform these same tasks and responsibilities well at [Startup or Company Name] as the next [IT Job Title].

Expert Hint: Numbered achievements are some of the most powerful additions to list on a cover letter for IT jobs. Instead of saying you “were responsible” for such-and-such, say you “increased sales by £20,000” or “exceeded KPIs by 30%.” Way more effective when numbers are used!

5. Disclose Your Reasons for Wanting to Join This Particular Startup or Tech Team

The 3rd paragraph of an IT support cover letter or IT technician cover letter is all about flattery.

So, compliment them.

Yes, they’re seeking an IT consultant or IT specialist capable of delivering and getting things done. But they also want someone proud to work at their company and who fits the company culture.

Here’s a 3rd paragraph IT cover letter template example:

IT Cover Letter Example: Motivation Statement

Aside from being a match between my skills and the job requirements, I really adore [Startup or Company Name]. I particularly admire [Something Admirable, Such as Mission Statement, Non-Profit Donations, Etc.], and I’d be honoured to help you grow and achieve your company goals. 

6. End the IT Cover Letter With a Request

When ending the cover letter, ask for a face-to-face meeting or phone call. 

Reiterate your offer, and inform them you are ready and able to get the job done.

Here is an example information technology cover letter closing for reference:

Sample Cover Letter for IT Jobs: Call to Action & Formal Closing

Would you be interested in getting on a call with me or meeting me for coffee, so we could discuss how I can help [Company Name] achieve all its IT goals in the coming months?


[Digital Version of Handwritten Signature] (optional)

[Your Full Name]

[Phone Number]

[Email Address]

As we close, here’s something to keep in mind:

The cover letter is all about what the candidate can do for the employer, not what the employer can do for the candidate. I see way too many cover letters that say why the job is the perfect fit for the candidate, and it should be the other way around, why the candidate is the perfect fit for the job. No matter what field you are trying to get a job in, the cover letter should be focused on the job you’re applying for.

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Nail it all with a splash of colour, choose a clean font, highlight your skills in just a few clicks. You’re the perfect candidate and we’ll prove it. Just pick one of 18 CV templates and get started now.

Key Points

Here are the main things to remember when writing IT cover letters:

  • Address the IT manager, CTO, or HR specialist directly, both in the heading and in the salutation.
  • In the opening paragraph of the IT specialist or tech cover letter, introduce yourself, state the IT role you’re applying for, and briefly go over your professional background.
  • Explain how your tech skills, IT knowledge, academic history, and background make you the best match for the IT job requirements.
  • Detail why your heart is set on joining this particular startup or corporation rather than just any company willing to give you a job.
  • Sign off by asking for a meeting or a call to discuss your application further.

Need more cover letter resources? Check these out:

Free MS Word CV Templates

Free Cover Letter Templates

Are Cover Letter Necessary?

How’d you like our sample IT cover letters? Need more cover letter examples for IT jobs or help writing a particular IT application letter section? Let’s chat here in the comments, and thanks for reading!

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Christian Eilers, CPRW
Career expert who has been sharing his expert knowledge since 2017. His advice will guide you smoothly through all recruitment processes: from job hunting to getting a promotion. Christian offers comprehensive advice on career development and each step of the job search, from start to finish and beyond. His guides cover looking for new jobs, sending application documents such as resumes and cover letters, acing interview questions, and settling into the new position. Since 2017, he has written over 200 in-depth, meticulously-researched career advice articles in collaboration with the most renowned career experts in the world. Hundreds of thousands of readers visit Christian’s articles each month. Christian majored in Communication & Culture, Anthropology at the City University of New York. In his spare time, he enjoys traveling and learning about cultures and traditions from around the world.

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