Writing a good resume is all about following a certain etiquette. But there’s so much to keep in mind! This study will show you what’s truly key to remember.
We’re serious about resumes and so should you be. After all, it’s the piece of paper (alright, a digital copy of one) that has the power to impact your entire professional path. Scary, right?
The thing is… resume writing is a game that has some unwritten laws established by recruiters and hiring decision-makers. That doesn’t sound fair, does it? How are you supposed to win?
Don’t worry. We’ve surveyed those who lay down these rules. They told us everything they knew. Now we’re sharing it with you.
Read on to learn how to crack the resume code and beat recruiters at their own game. It will all boil down to following some best practices.
Recruiters see thousands of resumes every day and, depending on the source, spend an average of 6 to 15 seconds on a given document. This means their time is precious, but more importantly, to you, it means your resume has to click ASAP.
A job-winning resume has to be organized in a standard way. That begins with including proper sections in the right order.
In a nutshell:
These are the very basics virtually all resume pros we surveyed agree on: 9 out of 10 professional resume writers recommend including all of the above-listed sections. The thing is, “basics” won’t always do—
Knowing what sections to include on your resume is one thing, but what about items and data to put in each of those?
Sometimes it’s not as straightforward as it might seem. For instance, nowadays, including a link to your LinkedIn profile in the contact information section is practically a must—96% of resume experts suggest you do so.
Also, if you’re a student or have less than a year of professional experience, you should add your GPA to your education section. That’s according to 88% of our respondents.
For candidates with 2–5 years of experience, 67% of resume experts still recommend including the GPA. If you’ve been in the workforce for 5+ years, 9 out of 10 respondents say listing GPA is a bad idea.
What about sections or pieces of information *not* to include on resumes in 2020?
The purpose of the hobbies and interest section, back in the 90s, was to add a “human” touch to an otherwise robotic document. But today, that’s an obsolete practice. Let’s face it, your personal interests have little to do with your work performance and it’s the latter that should define your chances of getting hired. Listing interests on a resume feels too personal and unprofessional.
Speaking of unprofessional—so is including references on a resume. Not only is it not customary in the US, it also validates most personal data protection regulations. When it comes to the phrase “references available upon request”... Come on. It’s implied they’re available.
We’ve just talked about what sections to include on a resume and covered some items you should omit. What about what goes *in* those sections? How much information should you provide?
Let’s discuss our survey’s results.
The most important part of a resume, according to the Jobvite Recruiter Nation Report, is the work experience section (67% of recruiters pay the most attention to it). Here’s what to do to get it just right, according to resume pros:
When asked how far back the work history section should go, recruiters typically answered with one of the three time spans:
The median (as well as a “common sense” choice) stands at 15 years for most working professionals.
Obviously, we’re talking about relevant experience here. If, at the beginning of your career, you held seasonal or part-time jobs unrelated to your current profession, skip those, even if it means limiting the scope of your resume to only cover the last 10 years.
If, in turn, you’re a seasoned executive or a C-level pro and you need to outline more than the last 15 years of experience to properly illustrate your progression, go for it (but only if you truly think it adds value to your resume).
We then asked resume writers about the maximum number of bullets job seekers can use to describe their achievements and responsibilities in a single position. The answers ranged from 4 to 10, the most common ones being:
The average was 6.125 and the median 6. And this is a very reasonable number you should be aiming for.
Remember—recruiters want resumes tailored to a particular opening (Careerbuilder data shows that 54% of recruiters will reject a generic resume). If you pick up to 6 most relevant achievements and describe them in bullet points, it will be enough to present you as *the* ideal candidate while not boring the reader to death.
It seems to have become fashionable in recent times to include an introductory paragraph below a job entry on a resume, before proceeding to use the good ol’ bullets—but it’s definitely not recommended.
86% of our respondents suggest sticking to bullet points. First of all, doing so makes the whole document easier to scan. Secondly, a resume is no place for a narrative. Bullet points help you keep your wording succinct.
Oh, the shameful career gap. What to do about it in the work experience section? Maybe you should stretch the dates of employment here and there so it doesn’t look this bad? How about you just say nothing about it and hope no one notices?
Nah, it’s best to be upfront.
Whatever your reason has been for a career gap, it’s better to quickly describe it rather than to have a recruiter imagine the worst possible scenarios.
Finally, don’t obsess over gaps in your resume. Research by American Economic Association shows that recruiters usually ignore career gaps if they have been followed by relevant experience. Also, for a career gap to potentially hurt your chances of getting hired, it has to be longer than 9 months.
Sorry, just kidding. A resume is your cover. You will be judged. So pay attention to the layout, design and presentation. Here are the key pointers from the hiring experts we surveyed:
The common belief is that a resume has to be one-page long. It’s wrong. At least, for experienced candidates:
But it’s not just an expert opinion. A two-pager is a data-informed choice. Recruiters are 2.9x more likely to choose a candidate with a two-page resume for supervisory or managerial positions, and 1.4x more likely for entry- to mid-level jobs.
The terms one-page and two-page have a limitation, though. Both assume we’re talking about full pages. So what to do if your resume is currently at a 1.5 page mark?
Most experts (44%) suggest that you should just leave it as is. 28% say you should try and trim it down to a single page (by cutting the unnecessary fat), another 28% suggest you expand it to two full pages, either by increasing line spacing and margins or by adding extra details so that your job application gets a cleaner, more “complete” look. Clever.
We asked resume writers about their preferred file format for resumes. Purposefully, we made this question close-ended and two-answer. It had to be either PDF or DOC. No both, it depends, no difference answers were accepted. The results?
PDFs are, generally speaking, a safer choice. Saving a text file in PDF ensures your layout stays intact across all kinds of software and devices. That said—
DOC files are a bit more ATS-proof. If the job ad explicitly asks for DOC resumes, you know the drill, play by the rules.
What’s the best font for a resume? Well, that obviously comes down to personal preference. When asked about their go-to resume font, HR pros mostly picked traditional, conservative typefaces. Here are the most popular choices:
Let’s be real, your font choice won’t make or break your hiring chances so, at the end of the day, simply pick a font you like. Just stick to one of the open-access fonts available for every kind of word-processing software. Don’t go for designer or custom-made fonts—those might not parse properly on someone else’s computer.
Of course, you want your resume to “stand out” but don’t try too hard to make a visually distinct document.
Popular culture in recent years (Intern, I’m looking at you) made video resumes a thing, too. Much like using any other non-standard format, applying with a video resume is risky—80% of our respondents advised against it.
Finally, we asked our respondents about a single best piece of resume advice they’d share with a friend.
A vast majority of respondents said the same thing (and I also happen to believe it’s the most game-changing resume tip, ever!).
Every resume you send out has to be tailored specifically to the position you’re targeting.
Ensure that you customize your resume according to the position you are applying for.
Target every resume at the position you’re after and include strong metrics that prove relevant achievements from the past.
There is no one-size-fits-all when it comes to resumes, you really need to tailor it to the job ad.
I could go on and on. You get the picture. 92% of resume writers said it’s a very bad idea to use an all-purpose resume for all job applications and 99% think failing to use the right keywords from the job ad is a serious mistake.
For this study, we surveyed 97 Certified Professional Résumé Writers (CPRW) who obtained their certifications from The Professional Association of Résumé Writers & Career Coaches™. 64 of the respondents were female, 33 were male. 4 respondents were 24 or younger, 36 were 25–38 years old, 49 were 39–58, and 8 were 59 or older.
In the survey, we asked 5 close-ended questions, 3 open-ended questions, and 16 scale-based questions regarding the perception of various resume practices.
The data rely on online self-reports after eligibility screening. Each participant responded without any researcher administration or interference. Potential issues with self-reported data include but are not limited to exaggeration, selective memory, and attribution errors. Some questions and responses have been rephrased for clarity and ease of understanding for readers. In some cases, the percentages presented may not add up to 100 percent: this is either due to rounding or due to responses of “neither/other/don’t know” not being presented.
Feel free to share our study! The graphics and content found here are available for noncommercial reuse. Just make sure to link back to this page to give the author proper credit.
ResumeLab is all about best practices for resumes and cover letters. Our resume maker is packed with expert advice for each resume section and lets you build a resume with a matching cover letter template in just a few minutes.
We also provide you with many other tips and tricks such as: how to start a resume, how to write a professional resume summary or over 280 resume examples written by Certified Professional Resume Writers.
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With vast expertise in interview strategies and career development, Michael is a job expert with a focus on writing perfect resumes, acing interviews, and improving employability skills. His mission is to help you tell the story behind your career and reinforce your professional brand by coaching you to create outstanding job application documents. More than one million readers read his career advice every month. For ResumeLab, Michael uses his connections to help you thrive in your career. From fellow career experts and insiders from all industries—LinkedIn strategists, communications consultants, scientists, entrepreneurs, digital nomads, or even FBI agents—to share their unique insights and help you make the most of your career.
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