Front Desk CV—Sample and 25 Tips (+Objective & Skills)

Front Desk CV—Sample and 25 Tips (+Objective & Skills)

You make the company look good, meeting, greeting, and solving problems with efficiency and a smile. Prove your welcoming nature with your professional front desk CV.

Tom Gerencer
Tom Gerencer
Career Expert

Here comes a flawless front desk CV sample.

But—

You’re up against it.

You have to prove you’re the best front desk receptionist out there. If you can’t, why should they hire you over the other 50+ applicants?

Don’t sweat it. We’ll set you up with an easy format to show off past front desk achievements.

In this guide:

  • A front desk CV sample better than most.
  • How to write a front desk receptionist CV that checks you into “hired.”
  • How to craft the right front desk job description for the role.
  • Why you can’t just list front desk skills (and what to do instead).

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Front Desk CV Sample You Can Copy and Use

Isaac Diglio

Front Desk Clerk

Personal Info

Phone: 646-898-7895

Email: isaacdiglio@gmail.com

linkedin.com/in/isaacdiglio

twitter.com/isaacdiglio

Summary

Versatile front desk clerk with 2+ years of experience creating efficiencies in busy offices. Seeking to give excellent office support at Chelton Fencing, Inc. At Altreana, Inc., saved 20+ hours per week for staff and management by solving customer issues.

Typing Speeds

  • 90 WPM with zero errors.
  • 12,000 KPH 10-key typing speed with 98% accuracy.

Experience

Front Desk Clerk

Altreana, Inc., Newark NJ

2018–2020

  • Answered 100+ calls each week from customers. Answered 75+ questions weekly, escalating 25+ issues to supervisors.
  • Maintained documentation. Created new document filing system that saved an additional 10 hours per week for associates.
  • Performed light bookkeeping and billing. Created bills and maintained the automatic billing reminders system, lowering bad debts 20%.
  • Used MS Office to draught 5+ documents per week for associates and managers. Used online checking software to ensure zero error rate.
  • Scheduled 700+ appointments with customers.

Key Achievement:

  • Saved 20+ hours per week for managers and associates by solving low-level issues. Commended 3x by managers for efficiency.

Team Member

Red Lobster, Newark, NJ 

2014–2018

  • Answered 25+ phone calls per day.
  • Greeted guests, receiving 98% customer service score from manager.
  • Gave answers to 50+ questions from guests daily.
  • Collaborated with management to solve customer problems.

Education

High School Diploma

East Side High School, Newark, NJ

2010–2014

  • Excelled in MS Office and typing classes.
  • Commended by 2 professors for interpersonal skills.

Additional Activities 

  • Member, NAPR.
  • Facilitate 5 annual charity meal events serving 3,000+ diners.
  • Certified Front Desk Representative (CFDR).
  • Weekly jogging for self-care.

Hard Skills: data entry, scheduling systems, phone systems, bookkeeping

Soft Skills: interpersonal skills, communication, teamwork, efficiency, customer service

Here’s how to write a front desk CV they’ll remember:

1. Use a Clean Front Desk CV Format

Oh no!

Your CV formatting looks clunky. Now the GM thinks you’ll seem that way to customers and guests.

Let’s lock that out.

To write a hirable front desk hotel CV—

Use these pointers:

Front Desk CV Format

  • Make a 1-page CV.
  • Use a CV font like 11–14pt Goudie or Bell MT.
  • Add white space for comfortable reading.
  • Include one-inch margins.
  • Craft CV sections for Heading, Summary, Work History, Education, and Skills.
  • Use reverse-chronological CV order for your past jobs.
  • To look good on all platforms, submit a PDF CV.

2. Write a Front Desk CV Objective or Summary

Bad news:

The HR people will skim your CV in 6 seconds.

Unless—

You write an attractive career objective or career summary.

Include:

  1. An adjective (versatile, efficient)
  2. “Front desk clerk” (or title from the job ad)
  3. Years of experience (2+, 5+)
  4. How and who you’ll help (give excellent support at Chelton Fencing)
  5. Best front desk receptionist CV achievements(saved 20+ hours per week)

See these hotel front desk CV examples:

Front Desk CV Summary—Example

Good Example
Versatile front desk clerk with 2+ years of experience creating efficiencies in a high-volume hotel. Seeking to give excellent customer support at Chelton Hotels, Inc. At the Peak Hotel at Mellow River, saved 20+ hours per week for staff and management by solving customer issues.
Bad Example
Experienced front desk receptionist, skilled in answering phones and solving customer problems. Good at working hard to save time for managers and office associates. A bright and cheerful person who puts a good face on your organisation.

The Truth?

The last of those hotel front desk CV samples says you can solve problems and save time. But—

The first shows you saved 20+ hours per week.

To get hired, show, don’t tell.

But what if your front desk experience is still out in the car park?

You can still look like Pam from The Office. See these entry-level CV samples for front desk jobs:

Front Desk CV Objective Example

Good Example
Cheerful entry-level front desk clerk skilled in MS Office, scheduling, and answering phones. Seeking to deliver efficiency at Chelton & Holliday. As team member at Red Lobster, answered 100+ phone calls per week, answered 50+ guest questions per day, and received a 98% customer service rating.
Bad Example
Entry-level front desk receptionist, highly competent in answering phones and answering questions from customers. Expert-level customer service skills. Presentable and dependable, with good writing and communication skills.

Hold the phone.

Why should we believe the second of those entry-level front desk CV examples with no experience?

The numbers in the first are solid proof.

“But that applicant could be lying!”

If so, the employer will find out in the interview. Employers would rather interview a potential liar than a definite dud.

But don’t lie. If you do and they catch you, you’re toast.

3. Customise Your Front Desk Job Description and Skills Sections

What skills go in a front desk receptionist CV?

Check out this CV skills list:

Front Desk CV Skills

Hard Skills

Soft Skills

Typing

Interpersonal Skills

Phone Systems

Communication

CRM Software

Teamwork

Writing Skills

Efficiency

Office Supply Management

Time Management

Building Customer Relationships

Problem Solving

MS Office

Organisation

Computer Skills

Attention to Detail

Multitasking

Customer Service

Data Entry

Cheerful Attitude

But hang on—

Don’t file them all in your CV for front desk jobs. That’s sketchy.

Custom-fit your CV by adding CV keywords from the job ad.

These front desk receptionist CV samples show how:

Pretend the job wants skills in answering calls, filing, billing, and MS Office.

Front Desk Job Description for a CV [Sample]

Good Example

Experience

Front Desk Clerk

Altreana, Inc., Newark NJ

2018–2020

  • Answered 100+ calls each week from customers. Answered 75+ questions weekly, escalating 25+ issues to supervisors.
  • Maintained documentation. Created new document filing system that saved an additional 10 hours per week for associates.
  • Performed light bookkeeping and billing. Created bills and maintained the automatic billing reminders system, lowering bad debts 20%.
  • Used MS Office to draught 5+ documents per week for associates and managers. Used online checking software to ensure zero error rate.
Bad Example
  • Answered customer questions weekly escalating issues to supervisors.
  • Performed light bookkeeping tasks.
  • Created documents for associates and managers.
  • Scheduled appointments with customers.

Hmm.

The second of those front desk clerk CV examples says you held a front desk job.

The first shows you rocked it.

But—

What if your front desk experience isn’t filed yet?

A no experience CV needs front desk wins from other work.

See these entry-level front desk CV examples with no experience. They’re for a job that needs skills answering phones, greeting guests, and answering questions.

Entry-Level Hotel Front Desk CV Job Description [Sample]

Good Example

Team Member

Red Lobster, Newark, NJ

2014–2018

  • Answered 25+ phone calls per day.
  • Greeted guests, receiving 98% customer service score from manager.
  • Gave answers to 50+ questions from guests daily.
  • Collaborated with management to solve customer problems.
Bad Example
  • Served 200+ meals per shift.
  • Collaborated with management to solve customer problems.
  • Cleaned dining area, including washing tables, sweeping, mopping, and vacuuming.
  • Restocked supplies.

Clever you.

You were a waiter, but you found front-desk achievements for your CV.

You answered phones, greeted guests, and answered questions.

Those are front desk receptionist CV skills!

But that second example—yeesh! That would only work to get another waiter job.

The ResumeLab builder is more than looks. Get specific content to boost your chances of getting the job. Add job descriptions, bullet points, and skills. Easy. Improve your CV in our CV builder now.

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Nail it all with a splash of colour, choose a clean font, highlight your skills in just a few clicks. You’re the perfect candidate and we’ll prove it. Use the ResumeLab builder now.

4. Write an Inviting Education Section

For front desk jobs, does your CV education section matter?

Absolutely.

But—you only need a high-school education for most front desk positions.

The trick?

You have to show front office skills in it.

Follow this hotel front desk CV sample:

Front Desk CV Example—Education

Good Example

Education

High School Diploma

East Side High School, Newark, NJ

2010–2014

  • Excelled in MS Office and typing classes.
  • Commended by 2 professors for interpersonal skills.

See that?

You proved you can use MS Office and be nice to guests.

You’re that much closer to a paycheck.

5. Add “Additional” Sections to Your Front Desk CV

“May I help you?”

The GM wants to know you’re not a dud.

Show her—with additional sections in your front desk receptionist CV.

You can list:

See these front desk CV examples:

Front Desk CV—Other Sections

Good Example

Typing Speeds

  • 90 WPM with zero errors.
  • 12,000 KPH 10-key typing speed with 98% accuracy.

Additional Activities 

  • Member, NAPR.
  • Facilitate 5 annual charity meal events serving 3,000+ diners.
  • Certified Front Desk Representative (CFDR).
  • Weekly jogging for self-care.
Bad Example

Additional Activities

  • Swimming
  • Filking

Wow.

The first of those front desk receptionist CV samples packs bonus skills. I’d hire that guy in a heartbeat!

Expert Hint: Create a cover letter for your CV for front desk jobs. A cover letter should show why you love the company and role. It should also tease your best few front-desk accomplishments.

Double your impact with a matching CV and cover letter combo. Use our cover letter builder and make your application documents pop out.

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CREATE YOUR COVER LETTER NOW

Want to try a different look? There’s 18 more. A single click will give your document a total makeover. Pick a cover letter template here.

Key Points

Here’s how to write a front desk CV:

  • Work from a good front desk CV template. Pack it with your top front desk achievements.
  • Add front desk skills like answering phones and scheduling. Include numbers to prove your skills had impact.
  • Write a hotel front desk CV objective to give a snapshot of your best features.
  • Add “additional” CV sections like an NAPR membership or your typing speeds to show you’re not just desperate.

Got questions on how to write good CVs for front desk jobs? Not sure how to put front desk clerk duties on a CV? Leave a comment. We’ll be happy to reply!

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Tom Gerencer
Written byTom Gerencer
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Tom Gerencer is a career expert covering a wide range of job-related topics. He’s shared his insight for jobseekers at all career levels in over 200 articles, reaching over a million readers every month. His written pieces are based on meticulous research and feature insider tips from key industry experts.

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